‪Coco Key Water Resort‬

تعليقات حول - ‪Coco Key Water Resort‬, ‪Newark‬

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2.5
109 تعليقات
ممتاز
‪21‬
جيد جدًا
‪22‬
متوسط
‪12‬
سيئ
‪15‬
سيئ جدًا
‪39‬

Trish L
‪Indiana‬7 مساهمات
العائلة • سبتمبر 2017
‪The kids had a blast here. There is so much for them to do. And a spot where moms can relax. I so need that at times.‬
كُتب بتاريخ 27 أغسطس 2018
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mestep2017
‪Newark‬, ‪Ohio‬15 مساهمة
العائلة • مايو 2017
‪They have closed the water park. The hotel part is still open. They are adding an events center here.‬
كُتب بتاريخ 2 أبريل 2018
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Matt R
مساهمة
العائلة • يوليو 2017
‪We drove an hour to this dump only to be greeted by a crying mom who stated to turn around as the water park was closed for equipment failure. She drove over 2 hours with 8 kids, only to be informed the park was closed (the park took no efforts to post this on their website, but it was posted on Facebook the evening before). She had no money and the resort refused a refund. We were informed by the maintenance guy to speak with the check-in desk and possibly they could help us (boy was he wrong)!

I am not upset with management for equipment failure (they can't control that), but they can control how they manage such an unforeseen dilemma. Lying and telling us this was a last minute malfunction was Strike #1 (maintenance informed us the part broke Sunday before our visit, not hours before as management stated). Telling a family there for a birthday party, a mother that drove over 3 hours with 8 kids, and my family that we were essentially on our own and would have to travel back on another day, was not the way to handle the situation and Strike #2. The mom from out of town spent all of her money on this trip and had no additional funds to do anything else. A refund was the least they could have done.

I myself do not plan on making this trip and giving them the option for Strike #3. If you are going to make an attempt- first and make sure they are still open (or an equipment malfunction has not occurred).
كُتب بتاريخ 23 يوليو 2017
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Adam Green
‪Newark‬, ‪Ohio‬20 مساهمة
الأصدقاء • مارس 2017
‪I visited the waterpark with a friend and her children. Water and park was clean and warm. Used a Groupon discou t that included pizzas and drinks for all of us. Kids enjoyed the fort, tube rides and pools. Super friendly staff and ended viait with a great time in the arcade:-)‬
كُتب بتاريخ 22 يوليو 2017
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Chuck F
‪Newark‬, ‪Ohio‬15 مساهمة
العائلة • سبتمبر 2016
‪Great place locally to go and have a weekend of fun. Very charming and off the beaten path so to speak and close to good places to eat and unique places to visit.‬
كُتب بتاريخ 10 يوليو 2017
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Michelle A
15 مساهمة
العائلة • مايو 2017
‪I have taken my family there on two occasions. The first time we had fun but the food was horrible , service horrible, and too crowded to enjoy much. There was a roach or water bug dead in arcade floor, which made it look even more gross and should have proven the need to vacuum. The teens working here do not take the job serious, which lacks professionalism when so many young children are playing in water. I have heard management of the property has gone downhill even more over the last year. We drove back up, two hours away, for lack of local activities. Big mistake. When we arrived a few weeks ago, we were informed that there had been an accident and the facility was shut down for the day. So we were stuck two hours away from home with our two kids and their friend. No hospitality, no offering of a rain check, and no explanation of events that occurred. A patron had to explain the accident that took place. The hotel which the water park operates in would not offer any type of info or resolution. Very rude staff, unclean faculty, crowded, and honestly not worth the money. Go to a local public pool or a state park. Just shear clear of this shady place. I'm a very liberal and chill person. I rarely ever complain, but this place needs new management in such a bad way. Only plus side, there was a bar located in the water park. Sad but true. ‬
كُتب بتاريخ 24 مايو 2017
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edwardsf217
مساهمة
العائلة • مايو 2017
‪I was very up set with the the service I asked them about bringing up sheets for the couch bed we never got our sheets for the couch bad the food was horrible I got chicken the first set of chicken was cold then they brought back the next set of chicken and it wasn't really any good and all the front desk told me was I'm sorry that that happened‬
كُتب بتاريخ 7 مايو 2017
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catw348
‪East Peoria‬, إلينوي3 مساهمات
العائلة • مارس 2017
‪It's not worth jeopardizing the health and safety of your children! I took my 9-year-old granddaughter to CoCo Keys in Newark, Ohio a few days ago and found this indoor "water resort" so far beyond horrendous that it's unspeakable! At first, my granddaughter was having a good time in the murky pool, so when she emerged from the water with clumps of stray hair covering her shoulders like seaweed I didn't say anything. I even turned a blind eye to the lifeguards wearing street clothes. Some were even wearing tennis shoes (but of course not the lifeguard sporting a foot brace.) The place was filthy and some of the attractions were broken. When I noticed a bloody bandage discarded on the side of the pool, I was ready to leave - so imagine my relief when my granddaughter was also ready to go. She had caught her foot in a hole at the bottom of the pool, and the incident scared her. I checked the pool, and sure enough there was a gaping hole at the bottom. We reported the incident to the assistant manager. He said the hole once accommodated a lily pad feature. When the lily pad was removed, the hole remained - uncovered. He assured me with a cocky smile that "the Department of Agriculture had recently inspected the pool and said it was safe." I'm not sure what the Department of Agriculture has to do with pool safety. However, I'm sure that there were enough things growing in and around the water park to warrant their involvement. I asked to speak to the manager but was informed that he was busy tending to a child who was wounded in the lazy river. This is the first time I've written a review, good or bad, but I believe it's important to warn others about the hazards that come with a daily pass at this "resort."
Carol M.‬
كُتب بتاريخ 31 مارس 2017
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Brandon C
مساهمة
العائلة • مارس 2017
‪not bad but small and to much chlorine. not enough tubes for the slides and the lazy river. over all the place should be bigger.‬
كُتب بتاريخ 13 مارس 2017
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Dan A
30 مساهمة
العائلة • مارس 2017
‪Our friends found dirty underwear in there room and both our rooms were dirty.
There was throw up in the pool and also all over the water park. My wife called the front desk for linens for the pullout.
I walked down to the front desk there was no one there and the phone was still ringing. I answered it knowing it was probably my wife, it was. I called on a radio sitting on the desk and finally got a hold of someone. 1hour later I was back with clean linens.
Most of the staff seemed helpful. They just seemed extremely overwhelmed.
WE WILL NEVER BE BACK!!‬
كُتب بتاريخ 11 مارس 2017
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