Kalahari Waterparks
Kalahari Waterparks
4
10:00 ص - 08:00 م
الاثنين
10:00 ص - 08:00 م
الثلاثاء
10:00 ص - 08:00 م
الأربعاء
10:00 ص - 08:00 م
الخميس
10:00 ص - 08:00 م
الجمعة
10:00 ص - 09:00 م
السبت
10:00 ص - 09:00 م
الأحد
10:00 ص - 08:00 م
عرض كامل
المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
44 على بُعد 5 كيلومترات
معالم الجذب
14 على بُعد 10 كيلومترات
4.0
692 تعليق
ممتاز
303
جيد جدًا
191
متوسط
80
سيئ
47
سيئ جدًا
71
Truthful
مساهمتيْن
العائلة • أغسطس 2023
Last trip for kiddos before school starts.We stayed for 3 nights 2BD/2BA/LR Suite Thursday-Sunday. Well what a big mistake! Checkin was a disaster. I even pre registered to no advantage. I checked in at kiosk and swiped my card for the remaining balance and the hold. After that was processed it asked some additional questions and then it said to see a desk assistant. I waited in line patiently for 30 mins to speak with someone. Once it was finally my turn I explained what happened at the kiosk and Jay who was very nice assisted me with the checkin process. He mentioned that he didn't see anything in his system showing that I paid the balance or the hold. Eventhough I could see it clearly being processed with my bank. I even showed him proof, so he continued with $1 that they run through your account and checked me in. He mentioned that if they don't see the payment they will give me a call the next day. Well I never received a call or text the next day. Then I noticed they changed the amount of the balance and the hold. I went to the desk the night before we were leaving to makesure everything will be adjusted. There was a nice young gentleman there (I think his name was Alex he just only been working there a month) that had to get assistance as he wasn't sure what was going on as he noticed something was off. I was reassured by the nice lady (the only one I noticed that wore mask) at the desk it will be taking care of and I will be billed the correct amount after checkout. She apologized (of course) and said she would speak with their billing team. Well guess what they billed me twice for the room!! I reached out to them and was told to speak to the Billing department. I spoke to a lady (9am EST Tuesday) who say to give her an hour to look into it further as she only see one charge in her system. She never called me back. I gave her some time and call her back (2pm EST Tuesday) and operator/receptionist said Billing department isn't here today...Hmmm then who did I speak with earlier so I was transferred to their Billing department voicemail and I left a message. After I left a message I called my bank to file a fraud claim as there is something fraudlent really going on here that's not be acknowledged. My bank can see all of the charges along with Kalahari's transaction IDs. It is a shame that it had to come to this and Kalahari Poconos aren't trying to investigate the situation. No call back or anything as of now. I will also be reaching out to corporate headquarters. Otherwise the the food (Cafe Mirage) was expensive ($42 large mushrooms, sausage and bacon pizza) and didn't taste good. Now I don't mind paying for food that tastes good, but it is a resort so be ready to pay. There are other options in the area if you want to drive. The best thing they had was the refillable cups that my kids could fill up with icee, soda or lemonade. Running an operation at this size you will never satisfy everyone. Waterpark was so so nothing to write home about. My family and I will not be back. Will give an update here or on my social media pages on how the extra charges are handled.. if they ever respond to me..
كُتب بتاريخ 24 أغسطس 2023
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Rajagopal S
Edison, نيو جيرسي2,130 مساهمة
العائلة • يوليو 2023
First timer to kalahari indoor waterpark. We booked a resort and it was good .. rooms were spacious and very comfortable . Cost of the water park is a little more than all other parks . May be worth just once . Good and other things are very expensive inside ..
Waterpark wise , it was good. We loved the wave pool 🌊 all the rides were good . Kids loved it . Lazy river was good and the splash zone was kids favorite . Again, I thought it was expensive /.. wish it was cheaper . Lots of parking outside and located in the heart of poconos . Loved it overall if not the the price …
Waterpark wise , it was good. We loved the wave pool 🌊 all the rides were good . Kids loved it . Lazy river was good and the splash zone was kids favorite . Again, I thought it was expensive /.. wish it was cheaper . Lots of parking outside and located in the heart of poconos . Loved it overall if not the the price …
كُتب بتاريخ 28 يوليو 2023
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mcc
8 مساهمات
يوليو 2023
We stayed at Kalahari for a week for a dance competition and it was great. Staff were so nice and helpful. I would text Kalahari with questions during out stay and they would text me right back. Waterpark was clean. We went during the week so we found seats easily outside at the pool and inside at the waterpark. The Taco Truck outside by the pool had delicious tacos. The best thing we did is buy the ELEPHANT water bottle that included free refills all week with soda and slushies. There were a few restaurants and they were crowed at dinner time. The rooms were typical but included shampoo, conditioner and body wash in shower. Kalahari is huge so be prepared to walk. Our room was the furthest from everything so sometimes we would walk outside to get to places since it was easier than walking through the hallways. Once we left our room, we didn't go back till the night LOL
كُتب بتاريخ 27 يوليو 2023
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Brianna
مساهمة
العائلة • يوليو 2023
This review is written on my vist to the sandusky location. First we drove 3 hrs to get here. I immediately wanted to leave it was so busy and disorganized there were no clear lines for the water park. Check in waS easy. FIRST we stand in line for about an hr because there arent enough tubes for the amount of people also it is advertised as 4 person rafts when it is only 2 person rafts. THEN to top it off there is a giant scale that they make you stand on to tell you if you are too fat to ride the rides your weight is displayed for everyone to see. ANd that means that 2 adults of normal weight cant even ride together so we had to ride an entirety different ride than what we stood in line for. WE decided to leave after that and go home. THE highlight was travis he was wonderful and made sure we got reimbursed all of our money for 4 people . Shout out to travis!! The MVP of my day.
كُتب بتاريخ 11 يوليو 2023
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Ashley Seibert
3 مساهمات
العائلة • مايو 2023
I don’t even know where to begin. We arrived Friday at 3pm to stay all weekend and ended up leaving Friday at 10pm after finding cockroaches in our room. We went to the arcade and came back to the room where my husband flicked the lights on and there went three cockroaches crawling on the countertop. My son saw one on the bathroom floor. We immediately took it to the front desk and they offered us to move rooms. Sorry, no way! We wanted a refund considering we hadn’t even been there a full day/night. The front desk manager Ashley, said maintenance would have to look over the room. So we waiting in the lobby and she told us there were “findings” but wouldn’t say of what. Mind you- my husband had the dead cockroaches in his hand in a paper towel. We pulled the fridge out and found dead cockroaches and live ones! Needless to say we got home around 2am and we will NEVER be back there! Our 4 children were so devastated, but I will not sleep or stay in a place that has cockroaches. I did let anyone I seen or came in contact with about what we found in our hotel room!
كُتب بتاريخ 17 مايو 2023
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Carrie W
مساهمتيْن
مايو 2023
We currently stayed at your Pocono resort April 30th till yesterday the 3rd. Our 2bedroom room with living room was not that clean, hair in the bathroom shower, uneaten donut under the sofa my husband spotted when we pulled out the sleeper sofa, boogers on the wall, dirt on the floor, stains on rugs & a broken ceiling fan in one of the rooms. The lines were very low and the rides were very fun. Some staff was not helpful in helping guiding us in how we needed to experience some rides example (the free fall slides: Sahara sidewinder). The Tanzanian twister was our youngest & my husbands favorite. Some staff in the gaming room were very unpleasant and felt like we were more of an inconvenience instead of a paying guest!
The main reason why I am writing to you is because we needed to let you know about 2 of your employees. These 2 were outstanding & need to be recognized!! The 1st one was at B-Lux Grill & his name was Deepack. His service was amazing, super friendly with a great attitude. The second one was from Cafe Mirage & his name was Christian.. Christian, he was super sweet, friendly, social & very professional. An outstanding employee that has the potential in going far & really needs to be recognized. These 2 gentlemen made our experience great & We Thank them both !!!!
The main reason why I am writing to you is because we needed to let you know about 2 of your employees. These 2 were outstanding & need to be recognized!! The 1st one was at B-Lux Grill & his name was Deepack. His service was amazing, super friendly with a great attitude. The second one was from Cafe Mirage & his name was Christian.. Christian, he was super sweet, friendly, social & very professional. An outstanding employee that has the potential in going far & really needs to be recognized. These 2 gentlemen made our experience great & We Thank them both !!!!
كُتب بتاريخ 4 مايو 2023
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Brian P
مساهمتيْن
أبريل 2023
Very bad service I've been waiting about 3 weeks for them to return the money that they held after paying them in full they took an extra $200 off me wish that's fine I just want it back I called about it pretty much they don't care I'm out my money thanks for robbing me because I can't afford a lawyer to get a lousy couple dollars back but add that up Kalahari does that to a million people that's millions of dollars they just gained sad I work hard for my money took my two kids I guess I have to tell them they have to find a new spot to go all over a couple dollars that they won't give back and then I said okay if I didn't see it on my end can you show me proof they can't so I take it as I never got paid because I'd never seen my return from Kalahari or any other return on my credit card hopefully after letting everybody know what they're doing they'll get back to me and let me know something about my money I don't care how much it is it's the point it's my money I want it back but there's no sense of arguing and getting myself upset so I'm just out my money I hope it was worth it because I'll never go there again over a lousy couple dollars to get back to her customer I already paid it full I'm entitled to that hold the hole does not to be kept but whatever have a good night just everyone else be careful please I don't want to see them get your money too
كُتب بتاريخ 28 أبريل 2023
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Amy M
مساهمة
أبريل 2023
Stayed April 4-6. The check in process was easy, the rooms were clean but we stayed two nights and they did not come clean our room. All food and drinks overpriced.
The water park is so crowded, lines super long. My teens had to wait over 30 min for each slide. I would not return.
The water park is so crowded, lines super long. My teens had to wait over 30 min for each slide. I would not return.
كُتب بتاريخ 10 أبريل 2023
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Jack
Old Bethpage, نيويورك687 مساهمة
مارس 2023
Best Waterpark I have ever been to. Waterslides are amazing and there are things to do for all ages. Everything was amazing!
كُتب بتاريخ 16 مارس 2023
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Jennifer H
مساهمتيْن
مارس 2023
Because I read some really terrible reviews before my recent visit, I was a little scared of what our experience would be like, especially because I can have fairly high standards. I almost never write reviews, but because my recent Kalahari experience was different from what others have posted, I thought I'd share and put some others with reservations at ease.
We visited a couple weeks ago and arrived on a Thursday at 3:30. There were plenty of self check-in kiosks available and three employees were stationed at the front desk. Self check-in was easy and even though check-in isn't until 4, our room was ready. Our only issue here was figuring out which direction our room was in and where the elevators were. Better signage in the lobby would help since there is no "greeter" to ask for assistance.
Our room was clean and my request for extra blankets was quickly taken care of by housekeeping. The wristbands are comfortable - no sharp edges and you can put them on yourselves for optimal comfort. The waterpark and its bathrooms were clean but the bathroom floors are extra slippery (as are the bath tubs!) because there are no fans to dry them. Waterpark towels are a nice size and there really is a lot to do for most age groups.
As for food, yes, it is expensive. $4.50 for a coffee and $6.50 for a toast-it-yourself bagel is pricey (and the room charge option wasn't working; thankfully, I'd thought to bring a credit card just in case something like this happened). Vending machine sodas are $3.75. Food and service at B-Lux were great and prices were fair. Room service is okay (we ordered breakfast once and dinner once); our food arrived on the lukewarm side and was missing the included condiments (creamer, syrup, marinara, etc.) both times. Still, it's nice to have this option. The best deal around and something I wish we'd done sooner is buying our kids (10 and 13) the refillable elephant and/or coconut cups ($15-18 dollars). They were able to get their own refills of soda and slushies throughout the water park and in the restaurants.
I agree with another reviewer's suggestion of increasing the temperature in the water park and surrounding hallways a degree or two. I think the temperature of the water park varies with how much sun it gets. Other reviews mention issues with water pressure and temperature in the rooms. When we went in early March, the pressure was low but the water was hot.
Overall, our family had a great time for the two nights we stayed here. We found Kalahari to be very comparable in many ways to Great Wolf Lodge and The Kartrite (with Kalahari's water park being superior and their offerings of free activities inferior). When discussing which water park we'd like to revisit, the unanimous choice was Kalahari. One major factor in this decision is that every single Kalahari employee we we interacted with was super, super nice. That goes a long way.
We visited a couple weeks ago and arrived on a Thursday at 3:30. There were plenty of self check-in kiosks available and three employees were stationed at the front desk. Self check-in was easy and even though check-in isn't until 4, our room was ready. Our only issue here was figuring out which direction our room was in and where the elevators were. Better signage in the lobby would help since there is no "greeter" to ask for assistance.
Our room was clean and my request for extra blankets was quickly taken care of by housekeeping. The wristbands are comfortable - no sharp edges and you can put them on yourselves for optimal comfort. The waterpark and its bathrooms were clean but the bathroom floors are extra slippery (as are the bath tubs!) because there are no fans to dry them. Waterpark towels are a nice size and there really is a lot to do for most age groups.
As for food, yes, it is expensive. $4.50 for a coffee and $6.50 for a toast-it-yourself bagel is pricey (and the room charge option wasn't working; thankfully, I'd thought to bring a credit card just in case something like this happened). Vending machine sodas are $3.75. Food and service at B-Lux were great and prices were fair. Room service is okay (we ordered breakfast once and dinner once); our food arrived on the lukewarm side and was missing the included condiments (creamer, syrup, marinara, etc.) both times. Still, it's nice to have this option. The best deal around and something I wish we'd done sooner is buying our kids (10 and 13) the refillable elephant and/or coconut cups ($15-18 dollars). They were able to get their own refills of soda and slushies throughout the water park and in the restaurants.
I agree with another reviewer's suggestion of increasing the temperature in the water park and surrounding hallways a degree or two. I think the temperature of the water park varies with how much sun it gets. Other reviews mention issues with water pressure and temperature in the rooms. When we went in early March, the pressure was low but the water was hot.
Overall, our family had a great time for the two nights we stayed here. We found Kalahari to be very comparable in many ways to Great Wolf Lodge and The Kartrite (with Kalahari's water park being superior and their offerings of free activities inferior). When discussing which water park we'd like to revisit, the unanimous choice was Kalahari. One major factor in this decision is that every single Kalahari employee we we interacted with was super, super nice. That goes a long way.
كُتب بتاريخ 12 مارس 2023
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We, my husband & I & our 10yr old grandson are trying to book at Kalahari for 2nites in August (this month). I want the best prices . Im sure trip advisor can help as i WAS TOLD that. I would like someone to call me A.S.A.P. would greatly appreciate. Oh & we're looking for a standard room, nothing expensive with 2 queen beds
flor r
4 مساهمات
Hi, I have a 4 year old who is a strong swimmer. On NCL she just made the cutoff for big slides (she's 32" tall) and she loved riding on them. Will there be at least one big slide for her here? I don't want to go there and listen to her whine about how the splash zone is too babyish - we can just wait until she is 42" if there are no big slides for her.
Leslie Kennedy
مدينة نيويورك, نيويورك
How much for a weekend stay in Jully
Gilbert123456
فيلادلفيا, بنسيلفانيا105 مساهمات
Sorry
I am not sure, went in winter
Crystal
روتشستر, نيويوركمساهمة
Is the waterpark currently open with the current Coronavirus guidelines?
Antonietta1085
Melville, نيويورك548 مساهمة
I believe so, but it is so hot in there why would you want to inhale off those greens
Hi I would like to know how much is the water park ? And do they have discounts
Laura A
West Sand Lake, نيويورك7 مساهمات
We went as a family of four for two nights. It was $1800 for two adults and two children for the resort and water park. There are several restaurants onsite. A couple are more expensive as they are more upscale. There is a great game room too which is not included so can add up but the kids loved it. We had a great time and really enjoyed our stay. The biggest negative was check in as we arrived at check in time, there was a huge line and our room was not ready by the time we got to the counter, close to 5pm. If you have young kids, be prepared to have someone wait to check in and someone else take the kids to the game room or water park. We complained and they gave us free credits for the game room.
Overall we gave it about four stars. It’s a really cool place!
Hi, I want to buy a day pass for two kids with 2 parents. They do not require room to stay
Where and how to do so??
supertpr25
Islamorada, فلوريدا51 مساهمة
If a room is $200-$400 and comes with 4 passes it’s a great deal. And counts for that day and next day in park.
I’d say this is best winter kid activity on east coast, I had as much too🤷🏼♂️
Stay the night eat some good food, with two days in park you don’t feel rushed, kids get insanely tired there so 4-5 hours is plenty first day, grab some Italian food in restaurant, hit the VR experience, sleep like a rock comfortable accommodations.
Hit water park in morning till 2-3pm and head home 😎
Staying on budget You can take food too, our room had little fridge and microwave
Hola megustaria saber cuanto cuesta quedarse dos días somos 3 niños y tres A Dultos
Is the 5 bedroom suite worth it. Looking at a weekday with between 12-18 adults.
Carmen
بروكلين, نيويورك41 مساهمة
Sorry wouldnt know about the 5bd room suite..I stood in one bedroom with 2 queen size bed and a sofa bed for 4ppl
Explore_0710
Severna Park, Maryland3 مساهمات
Hi! I would like to know if the bed bug issue has been resolved since your guest experienced it January 2019? We have reservations this month and I’m concerned
NicoEvan
Damascus, بنسيلفانيا46 مساهمة
Never heard of it. We are going back next week.
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