‪Great Wolf Lodge Waterpark‬
اكتب تعليقًا
المنطقة
العنوان

4.0
586 تعليق
ممتاز
‪274‬
جيد جدًا
‪172‬
متوسط
‪72‬
سيئ
‪30‬
سيئ جدًا
‪38‬

Nikinic74
5 مساهمات
العائلة • ‪أغسطس 2023‬
‪There is non stop entertainment for the kids. Even when all the park activities are closed you have things to do in the evening. Highly recommend!!‬
كُتب بتاريخ 28 أغسطس 2023
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Christin S
فيلادلفيا, بنسيلفانيا4 مساهمات
العائلة • ‪أغسطس 2023‬
‪EVERYTHING is over priced. This is a no cash resort that requires money for everything on site. From snacks to $25 Waterpark towels, that look they have been in a teenageboys room for weeks. (if you forget to scan them in while toting all your running children around. Leaving them in the room doesn't count) There was one microwave for the entire resort to share in a room with no napkins to clean up after yourself. On the website it says construction (that woke me at 7am each morning) may cause some attractions to be closed. WRONG ... ALL OUTSIDE attractions were closed and the buffet so if you have older ones that eat a lot be prepared to spend a lot of money for sub par food and undercooked fries, or have to leave the resort. Everything closes at 11 even the bar/restaurant for adults. So no adult time away from the kids. The common areas were messy all hours of the day. The free arts and crafts were not worth the walk. Be careful of the magic quest. You pay for a game ahead of time as an extra... what they don't tell you is its another 20 for the wand to get the game to work and another 20 if you want to get your child a topper for said wand. So all in all about $60 for a game all the kids end up playing at the same time creating long lines for machines. O and our in room coffee machine was broken. It's a never go back for me. The bar tenders were on point tho.‬
كُتب بتاريخ 7 أغسطس 2023
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Tia M
مساهمة
العائلة • ‪يونيو 2023‬
‪Please save your money. While the majority of the staff here are lovely. The system they work in sub par, resulting in a poor experience.

We were guaranteed a room by 4:00, 46 minutes later with two anxious kids, we finally get a room.

The tv in the one of the rooms didn’t work, and they are a card only venue. But the card system went down while we were there so some food and beverages and other items could not be purchased.

We were told quiet hours start at 11:00pm. But their wizard interactive game was STILL making loud noises well past 11pm. When I called the front desk not one person answered the phone. I go downstairs and they’re two people just sitting there. They tell me they will get the wizard thing turn off, as at 11pm they should have been stopped. But if of course nothing has quieted.

Overpriced food, overpriced rooms over chlorinated water, underwhelming experience. The two stars are for the two wonderful staff that assisted us when we arrived. If not for them, I would give this place a zero if I could.

Upon further review, the retail department was supposed to turn this wizard thing off, but didn’t. And the maintenance department apparently doesn’t know how… again poor systems leading to poor experiences.‬
كُتب بتاريخ 12 يونيو 2023
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liamsnanna2014
‪Wilkes-Barre‬, بنسيلفانيا4 مساهمات
العائلة • ‪أكتوبر 2022‬
‪Great kid activities. Had 5 with us and all were occupied. Staff friendly and informative. Budget friendly. ‬
كُتب بتاريخ 10 يونيو 2023
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amycJ3243TL
‪Rhinebeck‬, نيويورك18 مساهمة
العائلة • ‪أبريل 2022‬
‪We surprised my daughter with a small 3-day trip to GWL. (Jan of '21)
We stayed in room 4078 with two floors, had a spacious outdoor balcony and the loft was great for adults to have their own space.

A very clean room, comfy beds and great water pressure in the shower and lighting was super bright for makeup.

We reserved a cabana at the last minute. It was so helpful to keep everyone together and a nice, quiet place to take a break.

The restaurant had plenty to choose from and everything was delicious.

A great stay!‬
كُتب بتاريخ 5 مارس 2023
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J Ro
مساهمة
العائلة • ‪فبراير 2023‬
‪After I booked I was notified that there would be construction going on. I have stayed at a number of resorts under construction, so although I thought it would have been nice to know before, I also thought it would only mean an attraction or two would be unavailable. It acctually meant that construction would be done outside our window most of the night. The first night it ended around midnight but started again about 5am. Tonight it is just about midnight and its in full swing. Basically they are sorry. Thats it. My kids are currently crying from exhaustion. Our first day was a wash because we were all too tired to enjoy it and we were sure we would pass out early and enjoy tomorrow. Clearly not going to happen. The place is not as expected, not worth the cost at all, and this….it’s probably the worst accommodations I have ever experienced because it’s blatant disregard for the customer. - How can they book rooms and literally have overnight construction directly outside the windows.‬
كُتب بتاريخ 20 فبراير 2023
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Earth270
مدينة نيويورك, نيويورك4 مساهمات
الأصدقاء • ‪فبراير 2023‬
‪So I have been there about 8 times and today was the worse experience. I was told that I was upset about a line being too long at the bar. This is the same bar that charges $13 for a Prosecco and where a &10 tip was given. Truly a lie. Better for you to buy a drink at the supermarket than to deal with Gustoff and his disrespect. Cassandra, be honest and tell the truth. Be careful staying somewhere that an employee may have more power than a guest. Gustoff is a liar.‬
كُتب بتاريخ 19 فبراير 2023
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Nettie77-9
Central Pennsylvania102 مساهمة
العائلة • ‪يناير 2023‬
‪There were good parts & bad. To start off, I requested we get in our room early since we were traveling with a baby & that was granted which was great. Willow- the customer service, was excellent on getting back to us with any questions or needs we had. We were in the Grizzly Suite, we were not impressed with our room! Though it was clean it had a lot to be desired!! First off it was so dark, we couldn’t regulate the heat and if it weren’t for the fireplace it would’ve been very cold. Since this place is all about kids, the rooms need to be better supplied! Though we had a small fridge & sink, a microwave is definitely needed! We had use of them in the concession area, but that was not convenient every time we needed to heat up stuff for the baby. Plus, silverware, cups, & paper towels would’ve been nice!
There was no smart tv or access for Netflix, the Disney Channel, ect.
The best thing we did was pay for early access which gets you into the waterpark an hour before the crowds!And getting a cabana for the day! Our server, Bri, was excellent at attending to whatever we wanted. The only negative was the electric outlets were not connected & we had no light or fan!
The food was not good!! Really hoping with all the renovations they are doing they have a better restaurant with more variety for take out or eat in.
We went to celebrate our granddaughters first birthday & the bottom line is she had a wonderful time! But we will not return until all the renovations & improvements are made!‬
كُتب بتاريخ 6 يناير 2023
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Z H
مساهمة
العائلة • ‪يناير 2023‬
‪First off, prices should be lowered during times when the place is undergoing SO many renovations. I paid $345 dollars for a night there and I couldn't BELIEVE the amount of construction going on there when we pulled up. It looked like an ugly, dirty mess of a property because of this. Keep in mind when going to a resort this is half the appeal. Housekeeping was incredibly annoying an hour before check out. I was on an important call and housekeeping had knocked 3 different times within 15 minutes from 10 to 10:15. Check out is 11 relax! I kept saying we're not ready yet thanks! Food options are somewhat limited. Definitely made us prefer leaving the resort to find quality meal options at better prices. Oh and one major thing they don't tell you ahead of time. THEY DO NOT TAKE CASE ANYWHERE FOR ANYTHING ON THE PROPERTY. Credit card machines were down and we had already checked out of our room so the dip n dots could not be charged to the room as a backup either. The 500 bucks we had as a backup was useless as well to buy our kids ice cream. Seating was limited in water park area for the time not spent utilizing slides etc. I would not rush back. It would half to be like half price or less.‬
كُتب بتاريخ 4 يناير 2023
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TTillett2015
‪Lancaster County‬, بنسيلفانيامساهمة
‪ديسمبر 2022‬
‪The Good: water park was clean, well maintained, many life guards, food and drink easily obtained; staff was polite and attentive, there were many things for children to do, arcade was great, albeit pricey, our suite 1069 was the closet room(s) to the water park in the entire resort. Quiet at night, some construction noise, but tolerable. Buffet was actually pretty good with a wide variety and very good prime rib two nights we were there. Highly recommend kiosk check in, much quicker. Construction was never an issue. Most food and drink items were fairly priced.
The Bad: in a suite for 8 there was one chair and a love seat. If the love seat was used as a bed, then one chair! No soap, had to ask. In a suite for 8, six towels, no blankets, had to ask. NO TOWEL RACKS, NO PLACE TO HANG WET BATHING SUITS, TOWELS, NOTHING. SEEMS BORDERLINE INSANE WHEN A WATER PARK IS THE MAIN ATTRACTION. Come on folks, towel racks can’t be that expensive. Not enough elevators. Usually long waits.
Good news: the things important to our grandchildren were good.‬
كُتب بتاريخ 29 ديسمبر 2022
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