Jump In Trampoline Parks
Jump In Trampoline Parks
Jump In Trampoline Parks
4.5
09:00 ص - 05:00 م
الاثنين
10:00 ص - 01:30 م
03:30 م - 07:00 م
الثلاثاء
03:30 ص - 07:00 م
الأربعاء
03:30 ص - 07:00 م
الخميس
10:00 ص - 01:30 م
03:30 م - 07:00 م
الجمعة
10:00 ص - 09:00 م
السبت
09:00 ص - 06:00 م
الأحد
09:00 ص - 05:00 م
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المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
197 على بُعد 5 كيلومترات
معالم الجذب
566 على بُعد 10 كيلومترات
4.5
65 تعليق
ممتاز
50
جيد جدًا
5
متوسط
3
سيئ
2
سيئ جدًا
5
Tom R
مساهمتيْن
العائلة • أكتوبر 2024
The place itself was great and plenty for kids to do. Party host was very friendly and the pizza was amazing. Noise level was ridiculous however, constant blaring music. Literally had pain in my ears when I left the venue after the party we attended
كُتب بتاريخ 28 أكتوبر 2024
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Irina P
Inverkeithing, UK4 مساهمات
العائلة • أبريل 2024
Not happy with the service . Drove there for almost an hour and had to leave as they didn’t let us in because our daughter is 3 years and 9 month not 4 . Restricted us to not go to the jumping are even our daughter is doing it all the time and quite strong plus would be supervised by us . Not recommend as the staff were quite angry .
كُتب بتاريخ 7 أبريل 2024
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Chris B
إدنبرة, UK7 مساهمات
الأصدقاء • فبراير 2024
My family booked a party of 13 children (and parents) for 90 minutes, to celebrate a relative's birthday. The experience for the people in our party was completely unsatisfactory, for the following reasons.
• Having arrived half an hour early as advised, our party host was not ready, so we were waiting around.
• Our tables were not ready on arrival (this took about half an hour to set this up, from arrival, cutting into our time).
• The area around the tables, particularly the floor, remained unclean for the duration of our visit (we have photos).
• The upstairs area, where we were hosted, was overcrowded with other parties and their guests.
• There was very little space between our table and other parties.
The staff themselves were helpful and apologetic, and I attach no blame to them. This dismal, unpleasant experience has not only put my family off visiting Jump In, but has also discouraged our guests from returning in future. To compound matters, the customer service I have received from the company since I emailed my complaint has been pathetic and unresponsive. Apart from an initial, unsatisfactory reply, I have had zero responses to my emails.
• Having arrived half an hour early as advised, our party host was not ready, so we were waiting around.
• Our tables were not ready on arrival (this took about half an hour to set this up, from arrival, cutting into our time).
• The area around the tables, particularly the floor, remained unclean for the duration of our visit (we have photos).
• The upstairs area, where we were hosted, was overcrowded with other parties and their guests.
• There was very little space between our table and other parties.
The staff themselves were helpful and apologetic, and I attach no blame to them. This dismal, unpleasant experience has not only put my family off visiting Jump In, but has also discouraged our guests from returning in future. To compound matters, the customer service I have received from the company since I emailed my complaint has been pathetic and unresponsive. Apart from an initial, unsatisfactory reply, I have had zero responses to my emails.
كُتب بتاريخ 19 مارس 2024
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Marzena M
Edinburgh, Scotland, United Kingdom3 مساهمات
الأصدقاء • سبتمبر 2023
I been there with kids after school and they had the best time ever staff are amazing very friendly and helpful no problems at all would be back with pleasure thanks so much
كُتب بتاريخ 7 سبتمبر 2023
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Helena K
8 مساهمات
رجال الأعمال • أغسطس 2023
We held our forth childrens theatre after show party at jumpin Edinburgh for the 3 rd time last night. Mia was an incredible host again! Nothing was a bother and tended to our every need with professionalism and a smile! The atmosphere at jumpin is great, there is no shouting or whistling from staff like other trampoline venues, just encouragement to have fun! Our group range from 10-18 and everyone had a blast! What more could we ask for! Thank you once more!
كُتب بتاريخ 26 أغسطس 2023
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Meridith R
مساهمتيْن
العائلة • يوليو 2023
Went with 3 nephews . On entering informed staff that one Nephew is non verbal Austistic 4 year old who does not take direction. For a while it was ok but suddenly the manager decided to approach my nephew after he was told to come to us if needed . He told me to get my nephew told that I needed to communicate with the little boy AFTER he had been told of his needs . He then told me to manage him when I tried to do so he told me to get off area . I find this hard to believe and would rather he had said when entering venue that it was not suitable for children with additional needs as I would have spent my £60 elsewhere . He also did not believe me when I said syrup for coke Zero had ran out and tasted it out of my glass ' I have worked in hospitality for many years find it a bit insulting to be honest
I will be looking for more considerate forward thinking entertainment venues in future who cater for all needs
M.Ritchie unhappy Aunt
I will be looking for more considerate forward thinking entertainment venues in future who cater for all needs
M.Ritchie unhappy Aunt
كُتب بتاريخ 29 يوليو 2023
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Cj
إدنبرة, UK63 مساهمة
العائلة • يونيو 2023
Visited this week with our 2 year old nephew after reading about the soft play. Soft play was a good size, however under 4’s aren’t aloud anywhere else inside (not the trampolines, foam pits, inflatables etc.). Our wee one was very dissappinted that we took him to a trampoline centre and there wasn’t even a small toddler trampoline for him to bounce on. The soft play is for under 5’s however there were about 7-8 10 year olds running and chasing each other so we had to take our wee one out as they were pushing him about. We did ask staff to help keep the kids out (staff was very friendly!!) however they are so understaffed this isn’t possible. There was one staff on the trampolines, one at the cafe (he was lovely!) and then one at the trapeze. I feel there should be someone near the soft play to remind older children that this area is for small preschool kids.
كُتب بتاريخ 30 يونيو 2023
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Hazel M
12 مساهمة
أبريل 2023
We visited here on spec with 4 kids as it was just beside Newhailes House, we couldn't take the kids to their playpark as planned due to rain.
The facilities and staff were very helpful. They don't allow walk ins due to time constraints, but we had to try 3 times with their assistance to book online - the Manager eventually sorted it for us he was great.
The kids loved the space and appreciated the free supply of iced water. Don't live locally but if in that area again would definitely go back.
Only downside for us was the website - kept closing down mid booking. Book well in advance would be my recommendation as it takes a bit of time with 4 or more children.
The facilities and staff were very helpful. They don't allow walk ins due to time constraints, but we had to try 3 times with their assistance to book online - the Manager eventually sorted it for us he was great.
The kids loved the space and appreciated the free supply of iced water. Don't live locally but if in that area again would definitely go back.
Only downside for us was the website - kept closing down mid booking. Book well in advance would be my recommendation as it takes a bit of time with 4 or more children.
كُتب بتاريخ 15 أبريل 2023
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Alyson
مساهمة
العائلة • فبراير 2023
I took my 6 year old grandson to jump in and he absolutely loved it and he had a great time and the staff were super helpful
كُتب بتاريخ 7 أبريل 2023
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Leonie Simpson
إدنبرة, UK9 مساهمات
الأصدقاء • مايو 2022
I've been to this place a couple of times and love every minute of it the Staff are amazing and very friendly there lots to do for all ages definitely recommend this place to all my Friends and Family
كُتب بتاريخ 7 أبريل 2023
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