‪Hangar 5 Trampoline Park & Soft Play Centre‬

تعليقات حول - ‪Hangar 5 Trampoline Park & Soft Play Centre‬, ‪Haverfordwest‬

‪Hangar 5 Trampoline Park & Soft Play Centre‬
4.5
‪مراكز ترفيه وألعاب‬
طالع المزيد
‪11:00 ص - 05:00 م‬
الاثنين
10:00 ص - 06:00 م
الثلاثاء
10:00 ص - 06:00 م
الأربعاء
10:00 ص - 06:00 م
الخميس
10:00 ص - 06:00 م
الجمعة
10:00 ص - 07:00 م
السبت
10:00 ص - 06:00 م
الأحد
11:00 ص - 05:00 م
اكتب تعليقًا
نبذة
المدة المقترحة
ساعتان - 3 ساعات
اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج
المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
64 على بُعد 5 كيلومترات
معالم الجذب
22 على بُعد 10 كيلومترات

4.5
242 تعليق
ممتاز
‪151‬
جيد جدًا
‪52‬
متوسط
‪12‬
سيئ
‪15‬
سيئ جدًا
‪12‬

Richard S
4 مساهمات
العائلة • أبريل 2022
‪Superb fun. Booked an early family session as had my 5 kids with me, youngest being 4 and oldest being 20. We all had a great time, and after an hour we were all shattered. All staff were friendly and the place was clean. Will definitely come again.‬
كُتب بتاريخ 2 مايو 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

D1spm
‪Redditch‬, UK1,445 مساهمة
العائلة • فبراير 2022
‪Brought the 5 year old here to burn off some energy. He really enjoyed himself. He particularly liked the soft play. The bounce area is really good to be fair. Much bigger then many places we have been too. The drinks was also a reasonable cost‬
كُتب بتاريخ 25 فبراير 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

Lucy G
6 مساهمات
زوجان • ديسمبر 2021
‪As it was raining non stop we booked to go into Hanger 5, despite our low level of fitness and being 20 years older than most visitors. We were not disappointed. We had the whole park to ourselves (It was a school day) and we could attempt to bounce, jump and play dodgeball without fear of colliding with children or feeling far too unfit. Afterwards we enjoyed delicious Jersey strawberry milkshakes which were the best milkshakes we’ve ever had. The staff were really friendly and we enjoyed talking to them. Oh, and you get to keep the socks!‬
كُتب بتاريخ 19 ديسمبر 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

DiptiLamb
Walesمساهمتيْن
العائلة • نوفمبر 2021
‪We booked a kids party for our 2 year old and 4 year old and incredibly disappointed with the experience we had. It was our first time booking a soft play party and was hoping for a smooth experience. We weren't taken care of by any host/member of staff, food arrived late- the kids were waiting 10/15mins for food, there was a wrong order on one dish which we highlighted to them and then they proceeded to try and blame one of our guests for it, we waited for the happy birthday song to be played and it didn't so we just did the cakes without any music and then as we just finished singing happy birthday the chef/staff interrupted our party to start an argument in front of the kids about how he made 17 meals and they were all right and giving us some chicken nuggets and arguing how we would have to pay for it to which I then had to interrupt and say this is a kids party please can we discuss this after! It was horrendous and completely unacceptable to behave like this in front of kids and ruining the party. I had to apologise to our guests and felt upset that this is how our kids party ended up. We had no apology from any member of staff after the incident. I wrote them an email writing about our experience which included other mishaps and wrong wristband colours being given and they didnt even reply back to my email with an apology. Hence I am writing this review. We were emailed a 20% discount email/voucher with no personal email addressing the incident of a grown man starting an argument in front of the kids party. Honestly it was a horrible experience and we wont be booking a kids party here again or returning to use the facilities.
A personal email from the owners with an apology would have been nice to get. Mishaps happen but not even addressing that the chef interrupted our kids party arguing is unacceptable behavior.‬
كُتب بتاريخ 7 نوفمبر 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

BethSwansea
Swanseaمساهمتيْن
العائلة • أكتوبر 2021
‪We booked to use the soft play for under threes. I would not bother as the under 3 area is tiny! My 1.5 yr old was bored. It would be better for under 1’s. To add to this, it was extremely busy. We ended up sitting on the floor with a terrible coffee and cake.
Lots of room for improvement.‬
كُتب بتاريخ 29 أكتوبر 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

Wilkinson
مساهمتيْن
العائلة • أكتوبر 2021
‪My experience of the staff here has been excellent. I recently arrived at the soft play just before they were closing early for understandable reasons. I was offered a free play session for my kids but didn’t take them up on it. I was STILL recognised at reception and complimentary drinks were provided for us all. Brilliant customer service - and my children love the soft play. It’s also always very clean. Highly recommended.‬
كُتب بتاريخ 19 أكتوبر 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

Partridge
مساهمة
العائلة • أكتوبر 2021
‪Woman at the desk had a a poor attitude. Website wasnt playing ball so we explained we couldn't book on and that we had telephoned ahead and you said everything would be fine..She proceeded to make out we didnt know how to use a computer. Then she said we were too late for early bird (it was 1 minute over) this was because of her complete lack of customer service. Threatened to just walk out and she changed her tune. A great place for the kids but this numpty should not be the face of it.‬
كُتب بتاريخ 19 أكتوبر 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

Karen C
‪Blackwood‬, UK23 مساهمة
العائلة • أغسطس 2021
‪My children love it hear. It is very well organised and supervised. Staff are very accommodating. My child was purposely hurt by another child. The staff approached the child and parents and kept making sure we were all ok. Extra bonus is the food is quite nice too‬
كُتب بتاريخ 25 أغسطس 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

Shaun P
‪Pembrokeshire‬, UK22 مساهمة
العائلة • أغسطس 2021
‪Visited on the 21st of August 2021 with a 9yr old, 5yr old and 2 adults (1 adult bouncing).

Was easy to find a car space despite it looking packed in the car park!

The lady serving on the front desk was informative, helpful and joking with the children, couldn't have been more easy to check in.

Changed socks and used the lockers (non refundable 20p charge) which were very cheap!

Used the hurricane simulator machine (was different and fun!!).

In the locker room area we watched a safety video on what and what not to do whilst bouncing. It was about 5 - 10 minutes long if that.

After that we queued for the trampolines.
During this time I realised how hard the 2 young boys were working keeping everyone informed, organised and cleaning up plates and being very polite.

The whistle signalled the end of the people before us bouncing and everyone was off within a few minutes, again very well organised by the staff.

Time to bounce and even though there were alot of people you never felt like anyone was in your way! There was no barging past people and all ages were respectful to others.

I had read in other reviews about dead flies everywhere but I honestly didn't see one dead fly anywhere.

Gotta give extra credit to the guy with curly hair on the air bag, he had a lot to deal with but did so in a calm, relaxed manner and very polite too! He was straight on the case helping my 4yr get off the air bag and another time straight on the case checking her when she hurt herself on there so props to him for working hard.

The time attack is another part included in the price for the trampoline Park and is a good break from bouncing.

All in all we all came away knackered, hot and having had a good time!
كُتب بتاريخ 21 أغسطس 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

Alice J
مساهمة
العائلة • أغسطس 2021
‪I would had amazing time but sadly was not aloud to order a child’s meal. only a 9” or 12” pizza at 6.99 to 13.99 because they are under staffed.. order nachos and when I ask where they are nice girl behind counter told me they have been left in microwave..I can understand leaving the kitchen to fix a trampoline.. but Iv lost faith in eating from there kitchen now as I not if they would even change the nachos that was in microwave for 20 min or just heat the same ones up! I’m not sure if it was just a bad day for hanger 5 manger seem under a lot of stress when I asked for a refund never had problem before it is a brilliant place to bring the kid trampoline are amazing was going to stay for longer and buy exter bounce and side play time‬
كُتب بتاريخ 14 أغسطس 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.
Thank you for visiting Hangar 5. Unfortunately we were under staffed in the cafe area, that day, so to make the whole process a bit smoother we decided to only offer a reduced menu (so we could still offer some type of food rather than nothing at all). Health & Safety of the trampolines will always come before nachos. We're sorry you feel that way but we felt we had to prioritise the safety of the bouncers rather than the food in the cafe. Be assured that you would not have been served food of poor quality and your nachos were just placed in the microwave and hadn't even started to be cooked, but you didn't let the manager explain this to you, when he had just finished changing the trampoline!. We're sure you're aware that it has been a very difficult 18 months for buisness's but we are still here trying our best. We hope to see you again soon.
كُتب بتاريخ 20 أغسطس 2021
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة TripAdvisor LLC.

عرض نتائج 1-10 من أصل 242
هل هناك أي شيء مفقود أو غير دقيق؟
اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج