‪Expedition Exclusive‬
‪الرحلات النهارية‬‪رحلات خاصة‬‪جولات ثقافية‬‪جولات لعدة أيام‬
نبذة
Expedition Exclusive is a destination management company which has a strong focus on China and Mongolia. This exclusive focus means we have up to date information and first-hand knowledge that offers authentic travel experience to our customers. We are also an official representative of the Shandong Tourism (China) in Australia.
‪‪Box Hill‬، فيكتوريا، أستراليا‬
‪Expedition Exclusive‬
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4.5
4.5 من 5 دوائر49 تعليق
ممتاز
‪33‬
جيد جدًا
‪9‬
متوسط
‪1‬
سيئ
‪1‬
سيئ جدًا
‪5‬

Bunty O
مساهمة
1.0 من 5 دوائر
زوجان • ‪يونيو 2023‬
‪This is the worst company to deal with. Booked a webjet expedition exclusive tour 14 days to China in 2020. Due to COVID it was cancelled. Webjet said expedition exclusive are a different company. We received credit vouchers expiring June 2023. We have emailed and called expedition exclusive many times to claim the vouchers but they do not respond. We also visited Box Hill where expedition exclusive claim to be only to be told the manager is in China. They have not honoured their credit vouchers‬
كُتب بتاريخ 4 يونيو 2023
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Prashant K
مساهمة
1.0 من 5 دوائر
‪أبريل 2022‬
‪I have been issued voucher and now i am trying to contact the company but no one is answering back. The vouchers have an end date of June 2023 and is valid but cannot use the vouchers.‬
كُتب بتاريخ 6 يونيو 2022
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Levi
مساهمة
1.0 من 5 دوائر
‪أبريل 2020‬
‪Booked a "deal" through webjet and wanted to speak to someone about it after the booking was made. Called webjet only to be told sorry we cant help you you need to call Expedition Exclusive as they are the seller, ummm what ??? I booked and paid to Webjet, now I have to deal with someone else ?? WHY ???

Called Expedition Exclusive only to be told, sorry your trip to China that is coming up, cant be cancelled or delayed or get a credit for webjet as its its a different company.

I'd like to point out, that NO flight's have been issued, NO hotels have been booked, All I have is a booking reference number. I was told to contact my travel insurance company as they should be able to make a claim with them, despite nothing being booked ???

This will be the first and last time I will book with them.‬
كُتب بتاريخ 12 أبريل 2020
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Donna W
شنغهاي, الصين5 مساهمات
5.0 من 5 دوائر
العائلة • ‪نوفمبر 2019‬
‪This was a wonderful tour made so by our guide for 5 of our 11 days by Frank. He is caring, incredibly knowledgeable and so helpful if you wish to do something that is self guided.
Frank was an absolute professional who is organised. When we were in Beijing we had a terrible guide who made it clear that this was her last tour and she was not willing to do anything for her clients. Frank on the other hand, made me want to extend our 11 day tour for the extension package to the Terracotta warriors.
I cannot recommend this value for money experience more. We will be coming back and bringing the rest of our family to tour with Frank and Expedition Exclusive again!
كُتب بتاريخ 27 نوفمبر 2019
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Clive S
بيرث, أستراليا33 مساهمة
5.0 من 5 دوائر
زوجان • ‪نوفمبر 2019‬
‪Most enjoyable Guide "Frank"
Helpful and courteous.
Explained China and it's cities well as we passed through them. Also informative on Chinese life and policies.
Xiexie Very Much‬
كُتب بتاريخ 27 نوفمبر 2019
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Brian Vining
بريسبان, أستراليامساهمتيْن
5.0 من 5 دوائر
زوجان • ‪نوفمبر 2019‬
‪Great food and activities, with many sights to see. Our tour guide Frank was a legend. He was very organised from the outset, friendly, funny and full of energy‬
كُتب بتاريخ 27 نوفمبر 2019
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Mark P
‪Unanderra‬, أستراليا12 مساهمة
5.0 من 5 دوائر
العائلة • ‪نوفمبر 2019‬
‪Very helpful guide went out of his way to make us happy. Has gone beyond what we expected. Driver managed unbelievable situations in getting us to our locations in crazy traffic. Have enjoyed this China trip and will be booking again and encouraging others to do the same.‬
كُتب بتاريخ 27 نوفمبر 2019
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Karen E
بريسبان, أستراليامساهمة
5.0 من 5 دوائر
العائلة • ‪نوفمبر 2019‬
‪Frank has been excellent, caring, understanding, tentative,
efficient and knowledgeable. We have enjoyed this holiday with him immensely. We are travelling with an 85 year old to a 15 year old and it's been fun and we all have learnt a lot. The bus driver is friendly and helpful to. Frank has gone above and beyond to assist with the language barrier, just seeming to appear when we have needed him. Frank made us feel very welcome straight up and we did feel like family. Nothing was a problem when we were Frank. I definitely would do another holiday with Frank.‬
كُتب بتاريخ 27 نوفمبر 2019
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Anne H
‪Port Macquarie‬, أستراليامساهمتيْن
5.0 من 5 دوائر
‪أكتوبر 2019‬
‪My husband, 4 friends and I spent an amzing 10 days travelling from Beiging to Shanghai. Our tour guide Steven was very helpful and our second guide Lulu and her assistant Aaron were amazing.
We enjoyed visiting each and every place we were taken, just wished there had been more time available to us. Unfortunately we had one family who were constantly late, every day. Lulu did her best to accomodate them, the ultimate professional, however they were extremely rude. I would advise that this tour was not suitable for children under 6.
There was a lot of pushy sales representatives unfortunately, especially at the silk and pearl factory. I would avoid going to these unless you wanted something in partivcular.
More time in the museum and gardens would have suited us but the cruises were a joy. As were the markets, so much fun. Always felt very safe. The highlight for us was the Great Wall of China.

Thank you Lulu for all the extra care and attention, you went above anf beyond the call of duty.‬
تعليق عن: 10 Days China Discovery Tour
كُتب بتاريخ 24 نوفمبر 2019
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angella
7 مساهمات
3.0 من 5 دوائر
‪نوفمبر 2019‬
‪1. Flight times were not co-ordinated well- too little time to transfer from one flight to the next, especially at Beijing. We had to rebook our transfer flight and make sure booked baggage was transferred on the same flight. Very confusing in a strange country
2. Staff did not know or were unable to find out about advertised tours according to the itinerary despite several phone calls and e-mails.
3. Those who paid tours before hand were unable to add or swap for a more preferred tour.
Sorry Expedition Exclusive - you could do better. ‬
كُتب بتاريخ 18 نوفمبر 2019
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