‪Hidropark Alcudia‬
آراء الناس
‪Needs a health and safety review‬
2.0 من 5 دوائر‪سبتمبر 2024‬
‪لا أكتب تعليقات مطلقًا، ولكن بعد تجربتي في هذا المكان لم أتمكن من التوقف عن التفكير في الحادث المأساوي الذي حدث. وقد أُصيب طفل صغير بجراح خطيرة أثناء استخدام أحد المنزلقات المثيرة، ولم يتخذ حراس الإنقاذ أي إجراء لحفظ هذا الشاب. ونظرًا لأن الرحلة كانت سريعة للغاية وحمام السباحة عميق للغاية، فمن المؤكد أن فريق العمل سيكون من الأولوية للغاية التأكد من سلامة الجميع. وبالتأكيد لم يفعلوا ذلك، ويتعين على الجمهور التدخل للمساعدة. وما يدهشني أكثر هو أنه تم السماح للأشخاص بمواصلة استخدام ألعاب الملاهي أثناء وجود حالة طوارئ. وأخيرًا... وربما أكثر الحقيقة إزعاجًا... عندما دخلت ابنتي المراهقة إلى المسبح حيث حدث هذا الحادث الخطير قبل لحظات فقط، طلبت حارس إنقاذ إمرأة مني في الحقيقة أن أذهب تحت الماء و تبحث عن نظارتها الشمسية! ! وهذا ما أعتقد أنها فقدت عندما دُخلت في مسابقة لإنقاذ الفتى. كان الأمر غير إحترافي للغاية، وكنت أتظاهر بأنها لم تهتم سوى بنظارتها الشمسية... وهذا ليس بسبب الحادث الرهيب الذي حدث للتو. إن أفكارى متواصلة مع هذا الشباب وعائلته.‬

اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج
المنطقة
العنوان
تواصَل مباشرة
قد تتضمن التعليقات معلومات حول سلامة المسافر في هذه المنشأة.

3.5
3.5 من 5 دوائر2,918 تعليق
ممتاز
‪654‬
جيد جدًا
‪811‬
متوسط
‪773‬
سيئ
‪335‬
سيئ جدًا
‪345‬

Becky T
مساهمتيْن
2.0 من 5 دوائر
العائلة • ‪سبتمبر 2024‬
‪I never write reviews but after my experience at this venue I haven’t been able to stop thinking about the tragic incident that took place.
A young lad was seriously injured whilst using one of the extreme slides, and the lifeguards did not act to save this young person. Being that the ride was very fast and the pool very deep, you would think it would be the top most priority for staff to make sure everyone is safe. They definitely did not do this and members of the public had to step in to help.
What astounds me more, is that people were allowed to continue using the rides while there was an emergency situation happening.
And last of all…. Maybe the most disturbing fact….. when my teenage daughter entered the pool where this serious incident occurred just moments before, a female lifeguard actually asked my 18 year old to go underwater and search for her sunglasses!!!! Which i am assuming she lost when she entered to pool to save the young lad. It was very unprofessional and i was under the impression she was only bothered about her sunglasses…. Not about the awful accident that had just happened.
My thoughts are with the young person and his family.‬
كُتب بتاريخ 23 سبتمبر 2024
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Michelle W leeds
‪Wakefield‬, UK16 مساهمة
1.0 من 5 دوائر
حادثة خطيرة تتعلق بالسلامة
العائلة • ‪سبتمبر 2024‬
‪Avoid at all costs its dangerous .The lifeguards are not properly trained and could not give CPR to a young teenager who had an accident. They were slow to react and a random man had to rescue the lad who was still under water and was blue when he was brought out of the pool. Luckily a woman who just happened to be a nurse was on hand to give CPR. I dread to think what would have happened if those 2 hero's had not been there. I saw the boy go past on a stretcher and he was obviously in pain. It traumatised me, I can't imagine how his family felt. The manager at the waterpark didn't seemed interested and continued to let people go on the slides when most of the lifeguards were at the accident. Someone else could have quite easily got into trouble and no-one would have been around to help. The manager eventually closed the slides and we all left. He would not give his name when asked.‬
كُتب بتاريخ 22 سبتمبر 2024
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Catherine S
4 مساهمات
4.0 من 5 دوائر
زوجان • ‪سبتمبر 2024‬
‪Didn’t have the children with me this time but I would definitely take them here over the bigger water parks on the island. I would be comfortable in being able to see them playing no matter where they were. It was a perfect size . had some thing for every age. The splash park area for younger ones was lovely and some shaded areas too. The variety of slides was impressive.

Yes like most places in Majorca you have to pay for a sun bed but expected this and we did get one free bed in our booking through a rep.

Food was nice and good value for money In our opinion.

We traveled over on a bus from a different resort . we walked from the bus stop on main road using google maps and found it easily.

I’d say it’s well worth a visit.‬
كُتب بتاريخ 18 سبتمبر 2024
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Hello! Thank you for sharing such a detailed review. We're very happy to hear that you enjoyed your visit and found our facilities perfect for all ages. We’re glad you appreciated the variety of slides and the splash area for younger children. We also appreciate your understanding regarding the sunbeds. We hope to see you again, hopefully next time with the kids, so they can have a great time too!
كُتب بتاريخ 24 سبتمبر 2024
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Kian Peterson
مساهمة
3.0 من 5 دوائر
العائلة • ‪سبتمبر 2024‬
‪Overall a great day out! As a club mac resident currently me and my family got free access to the water park. Very very clean, the deepest the water goes is 1.6 in the wave pool. You do need to pay for sunbeds though, the staff is very very good in action BUT they don’t give you a chance to swim as they blow their whistle like maniacs. Very very slippy around the wave pool and at the entrance to it, prices were fairly high but yet again it was free for us to enter so no complaint.‬
كُتب بتاريخ 16 سبتمبر 2024
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Hello! We’re so glad you had a great day with us! We do have a swimming pool, but in the slide area, we need to keep things moving to avoid long queues. We also appreciate your feedback and will take it into account. We hope to see you again soon!
كُتب بتاريخ 24 سبتمبر 2024
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Lucy W
مساهمة
1.0 من 5 دوائر
العائلة • ‪سبتمبر 2024‬
‪DO NOT VISIT THIS WATER PARK!!!! A boy nearly drowned today after coming down one of the slides and the life guards did not have a clue what to do. All young lifeguards with clearly not very good training or a single clue what to do and a complete health and safety hazard!!! It was the boys friends that noticed he had drowned not the life guard who was supposed to be checking his safety. The lifeguards were arguing between themselves about who should save the boy until a random man went and got him from under the water. The lifeguards had no urgency about them for the whole situation and were just casually walking about. The water park continued letting people go down the slides as if someone wasn’t close to death on the floor and the majority of the life guards were watching this boy not concerned for anyone else’s safety, I dread to think if something else happened! I approached multiple of the mangers in white tops who were beyond rude and had no remorse!! One of them said to me “why should I shut the slides” along with another skinny one who got argumentative back with me as if someone wasn’t close to death! The managers are clearly not fit to run a water park and I hope a full investigation is followed up and the family of the poor boy take legal action because what i witnessed today was absolutely horrible and traumatising and the injuries could of been a lot less if a single lifeguard in that water park had any sort of clue!!! Honestly scandalous the whole situation and I would avoid at all costs for the safety of you and your children!!‬
كُتب بتاريخ 16 سبتمبر 2024
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Thank you for your interest and for sharing your opinion. Fortunately, all protocols were carried out in an exemplary manner to respond to this unfortunate incident, which was completely unrelated to the usual operations of our park. We are pleased to report that the boy is now in good health, which is our only wish. Thank you.
كُتب بتاريخ 23 سبتمبر 2024
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lara c
ليفربول, UKمساهمتيْن
5.0 من 5 دوائر
الأصدقاء • ‪سبتمبر 2024‬
‪Pretty cool water park, great water slides and the queues werent too long either. Restaurant does nice food and can easily spend a day there. Wave pool really good too.‬
كُتب بتاريخ 10 سبتمبر 2024
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Hello! We’re really glad to hear that you had a fun day at our water park and enjoyed the slides, the wave pool, and the restaurant’s food. Thank you for taking the time to share your experience. We hope to see you again soon!
كُتب بتاريخ 13 سبتمبر 2024
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Alastair D
مساهمتيْن
1.0 من 5 دوائر
زوجان • ‪سبتمبر 2024‬
‪We received an email 5 minutes before arriving to say it was closed due to the weather and no refund. Don’t book here if the there is any chance of rain, waste of money. We paid €60 in taxis to get there. They surely knew the weather was a problem before taking our money. They offered tickets for another day but we leave tonight.‬
كُتب بتاريخ 8 سبتمبر 2024
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Hello! We understand the situation and want to let you know that we would be happy to welcome you back on another day when the weather is better!
كُتب بتاريخ 9 سبتمبر 2024
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Pinacolada179
UK20 مساهمة
5.0 من 5 دوائر
العائلة • ‪أغسطس 2024‬
‪What an amazing water park
So many slides to cater for all.
Great friendly staff, lovely food and drinks
The lifeguards are brilliant and I saw them save a few people on occasion,
Be wary of the Snake slide, this should only really be used by very competant swimmers
The wave pool and main pool are fantastic
The kiddie area is so good
Overall, fantastic waterpark, highly recommended‬
كُتب بتاريخ 5 سبتمبر 2024
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We are so happy to hear that you had a great day with us! Thank you so much for taking the time to write such a detailed review. We are proud to know that you enjoyed our attractions and that our team, especially the lifeguards, met your expectations. We can't wait to see you again soon for more fun!
كُتب بتاريخ 7 سبتمبر 2024
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PartyPetie
‪Stockport‬, UK13 مساهمة
3.0 من 5 دوائر
العائلة • ‪سبتمبر 2024‬
‪Attended with friends. All of us had younger children and teens.

First and foremost…… DO NOT visit this place without buying the FAST PASS. If you do you, will spend the vast majority of the day queuing. Unfortunately, it’s and extra 15€ pp, which makes the total fee somewhat expensive, but you actually get more of your money’s worth.

There are some great rides there, although it looks like it might need an update and some of the flooring needs addressing, especially on the slopes, where it can be slippery, A more adhesive material or repaint is required to avoid accidents.

The biggest disappointment was the fact they had the cheek to charge 5.50€ for sunbeds, on top of all the other fees. Where else are you supposed to sit??? This should be INCLUDED on the entry fee!!

Food and drinks were ok (although I’d stick to pizza if your preference and diet allows it).‬
كُتب بتاريخ 3 سبتمبر 2024
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Thank you for sharing your experience. We’re glad you enjoyed the day, although we’ll take your feedback into account to continue improving. We’d like to mention that, in addition to the paid sunbeds, we have a grassy area where you don’t need to pay, in case you prefer this free option. We also appreciate your suggestions about the areas that need maintenance, and we’ll work on that. We hope to welcome you back in the future!
كُتب بتاريخ 7 سبتمبر 2024
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Silje
ترونديم, النرويج8 مساهمات
5.0 من 5 دوائر
العائلة • ‪أغسطس 2024‬
‪We are a family with two children, aged 8 and 10, who visited Hidropark. Upon arrival, we were greeted by a very friendly staff member who explained how everything worked in the park.
Everything was tidy and well-organized. The pools were clean and well-maintained, and the slides were fantastic! We opted for the Fast Pass, which we highly recommend if you want to avoid waiting in line. It really made our experience more enjoyable. The food was good, and the staff were extremely friendly and accommodating. We had a great time and highly recommend this water park to everyone!😃👏🏼💦☀️‬
كُتب بتاريخ 1 سبتمبر 2024
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Thank you so much for your fantastic review! We’re thrilled to hear that you and your family enjoyed your day at Hidropark. We're glad the Fast Pass made your experience smoother and that you found everything well organized. We look forward to welcoming you back for more fun. Thank you for recommending us! 😊💦☀️
كُتب بتاريخ 7 سبتمبر 2024
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تعليقات حول ‪Hidropark Alcudia‬ - ‪Port d'Alcudia‬, إسبانيا - Tripadvisor

كل فنادق Port d'Alcudiaعروض فندقية في Port d'Alcudiaفنادق اللحظة الأخيرة Port d'Alcudia
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منتجعات صحية ومراكز لياقة بدنية في Port d'Alcudiaكازينوهات ونوادٍ قمار في Port d'Alcudia
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