‪Tenpin Castleford‬

تعليقات حول - ‪Tenpin Castleford‬, ‪Castleford‬

نبذة
المدة المقترحة
ساعة - ساعتان
اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج
كن أول من يُحمِّل صورة
المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
197 على بُعد 5 كيلومترات
معالم الجذب
45 على بُعد 10 كيلومترات

2.0
7 تعليقات
ممتاز
‪1‬
جيد جدًا
‪1‬
متوسط
‪0‬
سيئ
‪1‬
سيئ جدًا
‪4‬

Brian H
مساهمة
العائلة • أكتوبر 2021
‪Absolutely disgraceful service I booked online Thursday for a 5pm slot to bowl on Saturday, I received confirmation it had been booked and money was taken from my account to pay for it.
My 5 year old daughter was very excited to go bowling,we arrived and gave our booking details only to be told that our money had been taken and we had confirmation but the system had not booked us in for our allocated slot and we would not be able to do bowling.
When I said we had paid for it and showed the staff my online banking to prove it had been booked we were told that the money is taken first and if there is no slot to bowl you get your money refunded in 5 days!
What other company takes your money first and then if they can not honour a booking decides to refund you in 5 days? My booking was for £45, what would somebody do who was struggling with their finances?
I have a very upset 5 year old who was very excited to go bowling on a Saturday night and her night was ruined.
If you want to have a night out with your family that is not ruined then avoid this place, a absolute shambles of a company and will never get a penny off me again.‬
كُتب بتاريخ 9 أكتوبر 2021
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jack holmes
‪Pontefract‬, UKمساهمة
الأصدقاء • أغسطس 2021
‪SHOCKING!!! Staff are RUDE, especially Vicky. We were stood at the counter for 10 minutes and she didn’t even look up from her device. We were ignored. When we said “excuse me” she said “2 mins”. Then, we decided to use the arcade, I put £1 in a machine. It took my money without giving me a turn at the game! We asked for a refund, and the staff disappeared. RUDE‬
كُتب بتاريخ 16 أغسطس 2021
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Sarah F
ليدز, UK26 مساهمة
العائلة • أغسطس 2021
‪On the website states each bowling alley is cleaned prior to next guests it didn't happen. Having to share balls with the next lane. Lack of staff. Had a good time but not happy at lack of cleaning between guests.‬
كُتب بتاريخ 6 أغسطس 2021
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ClintEddie
‪Castleford‬, UK62 مساهمة
الأصدقاء • مايو 2021
‪When booking they tell you you HAVE to turn up half an hour before your game. We did. Then had to stand around for half an hour waiting. Bowling was ok, but the idea was to order your drinks via a QR code, but there is little to no 4G in there. So I tried their free WiFi however to log in you have to give a wifi company access to your Facebook or Twitter, whereby it states they will have access to your timeline!!! Don’t think so. Went to the bar, showed them I couldn’t connect and had to have a stand up argument as they wouldn’t serve me drinks! Luckily a manager saw sense however by this time I’d missed three of my goes and by the time we got out drinks we were on frame eight of ten. Disgusting.‬
كُتب بتاريخ 20 يونيو 2021
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Greenston
‪Wakefield‬, UK46 مساهمة
العائلة • أغسطس 2020
‪Pre booked and pre paid for bowling, meals and drinks.
15 minutes after our pre booked time our lane was ready this was due to previous game finishing and the cleaning, as we sat at our lane our food was immediately delivered which was tastier than I expected we were pleased but no drinks ..... I asked about these to be told they'd be delivered to our lane.
15 mins later my partner went to the bar queued (giving his daughter chance to sabotage his score haha) and had to wait for the drinks and bring them back himself. Not a big deal really just a little inconvenient.
Regardless we loved the venue and the staff were great. ‬
كُتب بتاريخ 1 سبتمبر 2020
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Thank you for your rating and review. Thank you for your feedback around your recent visit. We're happy to hear you had a great time with us on your recent visit and we look forward to seeing you again soon. Thank you, Team Tenpin.
كُتب بتاريخ 5 سبتمبر 2020
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cjscakecreations
‪Pontefract‬, UK3 مساهمات
مارس 2020
‪Just been here for my 12 year olds birthday party. What a waste of money, £ 85 for a couple of games of bowling (bowling was fun) party games run by a girl who looked like she'd be better off working in a funeral parlour with the level of enthusiasm. Party games involved looking under chairs for bowling pin to win a teddy. Cue one very upset birthday girl who didn't win teddy. Then a party game looking under chairs for a shoe to win sweets her brother won then some really zero upbeat dancing with party group next to us. Tiny portion of food dumped onto side of where we were sat, only realised food was there because I'd happened to look round, so don't know how long it would have sat there otherwise. All in all a very lacklustre day, you'd be better off paying separately for bowling then taking the kids to McDonald's or somewhere like that. We've had 3 parties at different places in escape and 2 out of the 3 have been garbage. The places in Xsape that host parties really need to spend some money on training their party staff to have some enthusiasm + get up + go, parties are supposed to be fun & exciting, they also need to ensure the birthday child either 'wins ' something or gets something. After all as parents of birthday child we're the ones paying out all the money, not the party guests. Anyway last time we'll be wasting our money at Xscape,. My advice is either like I said pay for bowling + have everything else somewhere else or find a better quality venue.‬
كُتب بتاريخ 7 مارس 2020
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ProudMummy
ليدز, UK17 مساهمة
العائلة • فبراير 2019
‪Took my son and his friend bowling during the half term. When I originally looked at booking it should have been nearly £40 for the 3 of us for 2 games but they had a deal on which was 2 for £6 which meant it was a reasonably priced activity and kept us busy for a bit. Staff were friendly enough when we interacted with them nothing above and beyond. My only main complaint was that the boys struggled to find lighter bowling balls as all of them were so meddled up, bowling at 10am and being one of the first lot in I expected a little more choice!! ‬
كُتب بتاريخ 26 فبراير 2019
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تحسين هذا الإدراج