‪Wintergreen Resort‬
المنطقة
العنوان
تواصَل مباشرة

3.5
3.5 من 5 دوائر191 تعليق
ممتاز
‪78‬
جيد جدًا
‪41‬
متوسط
‪23‬
سيئ
‪21‬
سيئ جدًا
‪28‬

Ryan B
مساهمة
2.0 من 5 دوائر
العائلة • ‪ديسمبر 2023‬
‪The only way this place gets a great review is if you've never been anywhere else. It's expensive, limited, crowded, and frustrating. It doesn't have to be that way, but it usually is and is allowed to be because local options are limited. Now, if you can catch it with fresh snow, mid-week when it isn't overrun with a sea of teenagers and beginners, take your own gear and maybe your own food, you can have a good time.
They do have some decent runs.‬
كُتب بتاريخ 25 يناير 2024
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eileen d
مساهمتيْن
1.0 من 5 دوائر
زوجان • ‪يوليو 2023‬
‪The staff at every location is indifferent .
If you rent with VRBO, you cannot access gym, spa, mountain golf course ..although there is NOONE anywhere.
pools that we could access are outdated, small, cheap plastic furniture.
The views are stunning.
***the starter at Stoney Creek was very very accommodating, professional.‬
كُتب بتاريخ 22 يوليو 2023
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linda s
‪Richmond‬, ‪Kentucky‬11 مساهمة
1.0 من 5 دوائر
‪فبراير 2022‬
‪Horrible experience. Drove from Louisville, Ky with significant other, took 9 hrs. Stayed in Nelson Co., ate in Nelson Co., spent money etc. I got lift tickets and then there was NO equipment anywhere. They WOULD NOT refund me, give me a rain check, voucher, nothing. College student, limited funds, haven't skied much didn't realize I needed to reserve equipment first, and would have read the details had there not been 50 people deep behind me. The lack of empathy or accommodation, was unbelievable. Like renting a canoe but told there were no canoes none available but you could go look at the water, lol. A voucher would've ensured me coming back spending more money. Weird policy. I was told that if I was military or injured I would get $ back. So good news, if I am deployed or break my leg, I'm good. Upside, beautiful area, go to the breweries, wineries, distilleries, Blueridge Parkway, or other natural beauty sites, beware of Wintergreen. Left a bad taste in my mouth. Studying business management and marketing currently, learned what not to do. Keith, in customer relations might want to rename title to customer irrelevant manager. Wintergreen, do better. Think about what your policies are causing you to miss.‬
كُتب بتاريخ 9 مارس 2022
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Danielle
‪Chesterfield‬, فيرجينيامساهمة
1.0 من 5 دوائر
‪يناير 2022‬
‪Pricing on lift tickets are insane. For a resort this size you should be pricing your lift tickets to match what you have to offer. The food and dining options on the slopes are not cozy. From the plastic chairs and folding tables to the lighting and lack of fireplaces, I wonder how this place manages to attract skiers.‬
كُتب بتاريخ 18 يناير 2022
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Andrew B
3 مساهمات
1.0 من 5 دوائر
زوجان • ‪مارس 2021‬
‪They refused to refund our original payment of 90$ after requesting a refund. We bought tickets on Valentine’s Day and requested a refund after finding out that they were out of rentals.

They never refunded us.

They stole money from us. ‬
كُتب بتاريخ 20 مارس 2021
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Anita
مساهمة
2.0 من 5 دوائر
العائلة • ‪فبراير 2021‬
‪I was visiting Wintergreen today with my family enjoying The Plunge tubing. We enjoyed our time very much except I was spoken rudely to by one of the female employees to make sure my mask was over my nose and if she had to ask me again then I would be asked to leave. This right after I returned from downhill and a bit winded and didn't realize my mask had slipped barely below my nose. She could have suggested nicely that if I were having trouble with my mask and offer an disposable one for me. Hope she isn't speaking to others like she did to me.‬
كُتب بتاريخ 25 فبراير 2021
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Payten S
مساهمة
2.0 من 5 دوائر
العائلة • ‪فبراير 2021‬
‪Lessons barely taught my daughter anything in a 2 hour private lesson. At the end of the day I was told I was OK to take 1 more run on eagle swoop only to be greeted by an employee that was very rude and angry. He said i could not take the lift up and told me that I had to walk. There was other skiers that came down afterwards and he was appiologitic. To me it was very unprofessional and disappointing‬
كُتب بتاريخ 16 فبراير 2021
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Chris R
مساهمتيْن
2.0 من 5 دوائر
العائلة • ‪فبراير 2021‬
‪Wintergreen needs help, they have forgotten the experience. Horrible booking process to get tubing tickets. It took 4 hours of our Sunday morning. We only got 5 runs once we got here. There over 60 people for 6 runs. Lines 7-8 deep. It took longer to get tickets than to drive here from richmond and tube. The bathroom at the Plunge was foul, and only two stall one up stairs and one down. They had 4 lanes not prepared. What are sitting around for. I will not come back. Wintergreen needs to focus on a better experience for their clients or they will have none. The staff is average amd have no coaching to be friendly. There a some good ones, but there are few of them and other don’t follow their lead. A lot people sitting around. Come on wintergreen you can be better so get it together.‬
كُتب بتاريخ 15 فبراير 2021
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Kelly A
مساهمة
2.0 من 5 دوائر
العائلة • ‪يناير 2021‬
‪I was disappointed with our ski trip to Wintergreen Ski Resort this weekend. My family of 4 are brand new to the sport, so we got a lesson on Saturday. Though the lesson was adequate and the instructor was good, we did not graduate to the slopes that were offered. Wintergreen did not have the “bunny slope” open. My daughter was too scared to go down the bigger one, and retired shortly after the lesson in tears. I honestly didn’t want to push her either because she had zero control and was worried about her safety and others. We paid $1430 for the lift tickets, rentals and lessons. That is a lot of money for us. Doubtful I’ll return to Wintergreen.‬
كُتب بتاريخ 11 يناير 2021
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richierich2014
‪Mechanicsville‬, فيرجينيا22 مساهمة
4.0 من 5 دوائر
الأصدقاء • ‪سبتمبر 2020‬
‪A 340 degree view of the mountains and Shenandoah valley. Some of the most creative shots you will ever have to hit. Small greens and tall fairways. Great fun.‬
كُتب بتاريخ 8 سبتمبر 2020
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