B&B Scuba
4.5
08:00 ص - 05:00 م
الاثنين
08:00 ص - 06:00 م
الثلاثاء
08:00 ص - 06:00 م
الأربعاء
08:00 ص - 06:00 م
الخميس
08:00 ص - 06:00 م
الجمعة
08:00 ص - 06:00 م
السبت
08:00 ص - 05:00 م
الأحد
08:00 ص - 05:00 م
عرض كامل
نبذة
4.5
685 تعليق
ممتاز
573
جيد جدًا
55
متوسط
13
سيئ
12
سيئ جدًا
32
Lisa015
Sherwood Park, كندا381 مساهمة
العائلة • سبتمبر 2024
Most awesome shop! Great people! Blesi: I'm coming this weekend (your favourite scuba rental family from Canada !!). Are you guys closed??? Noooooooo!!!!!!
كُتب بتاريخ 2 سبتمبر 2024
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Jim C
مساهمة
زوجان • أغسطس 2023
1 star but zero would be appropriate. We made a reservation and followed the directions to the pick up location and they didn't show up. No call no show and its been over 24 hours and I still haven't received a callback or response to my email.
Background
On August 10 we made an online reservation for a dive trip on the 13th.
I received a confirmation email later that day and my credit card was charged.
On the 11 I received another email "Reminder of your booking for Sunday the 13th."
Sunday comes and we are at the location per the email and we waited for an hour and they don't show. We were in the right location and I know their boat so it was not an error on our part. While we were there I called them 3 times and replied to their email and still haven't received a response.
I hope that this is due to the recent catastrophic fire that destroyed Lahaina but we are about 20 miles from there and this area was not impacted. If that is the case we still are dealing with a questionable business. My reservation and all correspondence was made 2-3 days after the fire. They processed my payment and went ghost, no response at all. It is unacceptable for a business to operate in this fashion. I completely understand if they need to cancel a trip for any reason but it is unacceptable for them to ghost their customers after taking payment. All they needed to do is call and refund the money but they choose to take the money and leave us standing at the bay at 0600 as all of the other boats went out full.
If I don't hear from them soon I guess that I will have to file a fraud claim with my credit card to get my money back.
Background
On August 10 we made an online reservation for a dive trip on the 13th.
I received a confirmation email later that day and my credit card was charged.
On the 11 I received another email "Reminder of your booking for Sunday the 13th."
Sunday comes and we are at the location per the email and we waited for an hour and they don't show. We were in the right location and I know their boat so it was not an error on our part. While we were there I called them 3 times and replied to their email and still haven't received a response.
I hope that this is due to the recent catastrophic fire that destroyed Lahaina but we are about 20 miles from there and this area was not impacted. If that is the case we still are dealing with a questionable business. My reservation and all correspondence was made 2-3 days after the fire. They processed my payment and went ghost, no response at all. It is unacceptable for a business to operate in this fashion. I completely understand if they need to cancel a trip for any reason but it is unacceptable for them to ghost their customers after taking payment. All they needed to do is call and refund the money but they choose to take the money and leave us standing at the bay at 0600 as all of the other boats went out full.
If I don't hear from them soon I guess that I will have to file a fraud claim with my credit card to get my money back.
كُتب بتاريخ 14 أغسطس 2023
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Todd S
مساهمة
العائلة • يونيو 2023
We had a great experience. We did four dives all handled professionally and with a fantastic dive team.
كُتب بتاريخ 21 يونيو 2023
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Brad S
11 مساهمة
مايو 2023
Great dive sites. Very easy crew did all the work. We only touched our gear when it was ready to put on. Very much would use them again.
كُتب بتاريخ 29 مايو 2023
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melc12
هوستن, تكساس23 مساهمة
زوجان • مارس 2023
My husband and I booked a 2 tank boat refresher course. The boat was in the shop on the only day that we could dive but the staff contacted us in advance and we were rebooked on a shore dive. It was nice that the staff refunded for the nitrox that we paid for since the shore dives were only 30-40 feet; therefore these tanks were unnecessary. Carl was our instructor and went through the basics of set up and safety procedures in shallow water. The first dive went great, we had the correct amount of weight put into the BCD. On the second dive, we took a short drive to a more secluded shore entry. It was a rockier entry but Carl made sure that we could handle the entry and exit. It was great that he could take us to this spot. He’s very knowledgeable about scuba, the local areas, plus the aquatic life. Recommend!
كُتب بتاريخ 5 أبريل 2023
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Raymond T
Chesterfield, Missouri17 مساهمة
مارس 2023
Well executed two tank trip to Molokini. Early departure is big advantage in getting the best location before everyone else arrives. Finish before noon gives you plenty of time to relax or do another adventure. Crew and Captain were professional, well trained and fun. Small boat makes for personal attention and help as needed.
The second dive was an easy drift dive with plenty of sea life a superb swim through and plenty of bottom time due to the shallower profile.
These are all pluses - the big plus for me was the added help when I had some dive challenges - they were there with what I needed.
The second dive was an easy drift dive with plenty of sea life a superb swim through and plenty of bottom time due to the shallower profile.
These are all pluses - the big plus for me was the added help when I had some dive challenges - they were there with what I needed.
كُتب بتاريخ 17 مارس 2023
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Martin P
تورونتو, كندا4 مساهمات
فبراير 2023
I booked a discovery dive for my family of four. We booked a day in advance. Once we arrived the next morning we were asked to complete a health questionnaire. My partner completed it but a couple items were unchecked. As B&B requested a doctor's approval we decided it would take too much time last minute so ultimately decided for her not to continue with the dive. As only three of us went to dive we requested a refund for my partner. It’s been a few weeks now and we’re being bounced from a person to person without a response. An elusive manager Walter is expected to reply with no availability. Disappointing to say the least. I’ve since spoken with Walter that was rather aggressive and rude and basically told me that I won’t get a refund. He claims that once the reservation is made I should have received a confirmation of the terms of conditions including the cancellation policy. Apparently when you arrive at the shop an hour before a dive and their medical questionnaire prevents you from going, then it’s considered a cancellation. Feels like a bit of a trap, to be honest. In terms of commentary on the dive itself, I would say it was rather dismal. We went on a shore dive with dead coral and a couple of turtles. When we arrived more people were already waiting for a dive that was ahead of us. We felt rushed and we came back barely 30 mins underwater. I expected much more, to say the least.
It just feels like the shop must be desperate for $140 and doesn’t believe in proper customer support or care. Use at your own risk, but I don’t recommend a discovery dive with this shop.
It just feels like the shop must be desperate for $140 and doesn’t believe in proper customer support or care. Use at your own risk, but I don’t recommend a discovery dive with this shop.
كُتب بتاريخ 7 مارس 2023
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James M
مساهمة
بمفردك • فبراير 2023
I did a refresher dive with Carl. It was really in-depth and enjoyable. The whole experience from the beginning to the end was the best. I highly recommend B&B scuba.
كُتب بتاريخ 26 فبراير 2023
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Larry O
مساهمة
فبراير 2023
Our experience with B & B Scuba was outstanding. We signed up for a 2-dive trip to Molakini, an underwater scooter (DPV) dive and we rented scuba gear for a self-guided shore dive. The interactions with the B & B team were stellar and we never once felt unsupported along the way. Their boat, captain and dive leader were all great. They did not take snorkelers on our trip, so we ended up diving two locations at the awesome Molakini crater island. The scooter (DPV) dive out of Makena Landing was our first ever scooter experience and OMG I was howling and giggling the whole time it was so fun. We were able to get to 2 different reefs a quarter-mile plus offshore where the fish presence was unmatched. You have to try it! I highly recommend B & B and would go there again and again.
كُتب بتاريخ 9 فبراير 2023
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729karynh
Cotati, كاليفورنيا68 مساهمة
زوجان • يناير 2023
Had a great experience with the staff at B&B Scuba. Just a little trouble finding the boat in the dark at Kihei boat ramp, but after that smooth sailing. The crew was friendly, helpful and enthusiastic without being patronizing (which we have experienced elsewhere). We departed early to be the first at Monokini and saw several whales while we waited for the sun to rise. More whale watching on our surface interval. Being among the first at Molokini is fabulous without all the crowds diving over the same reefs at the same time. We highly recommend B&B.
كُتب بتاريخ 22 يناير 2023
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Hi. Visiting may 2 to 9.
Ate you going to the back wall during this time?
Can you recommend any dive shop that does go there if you do not?
Thanks a lot!
كُتب بتاريخ 7 أبريل 2018
From B and B Scuba's website: "We pick sites based upon conditions, diver skill, and repeat customer preference." It's hard to answer this question because when we were there we were specifically looking to do Molokini. You might consider giving them a call to see. I think that when we went they had a form you fill out to request what sites you wanted to do. Hope that is helpful!
كُتب بتاريخ 7 أبريل 2018
how far in advance should we make reservations?
كُتب بتاريخ 3 فبراير 2016
I would suggest 3-4 days ahead if you are looking for specific dates. We reserved by visiting the shop as we were flexible which days we wanted to dive while in the area. There was pretty limited availability 2-3 days out (they only have the one boat I think and both days we dove it was pretty full) so if you need to book specific days booking a few days in advance is a good idea.
كُتب بتاريخ 4 فبراير 2016
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