‪Naupaka Spa‬

تعليقات حول - ‪Naupaka Spa‬, ‪Kapolei‬

‪09:00 ص - 05:00 م‬
الاثنين
09:00 ص - 05:00 م
الثلاثاء
09:00 ص - 05:00 م
الأربعاء
09:00 ص - 05:00 م
الخميس
09:00 ص - 05:00 م
الجمعة
09:00 ص - 05:00 م
السبت
09:00 ص - 05:00 م
الأحد
09:00 ص - 05:00 م
نبذة
المدة المقترحة
ساعتان - 3 ساعات
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العنوان
أفضل الأماكن القريبة
المطاعم
95 على بُعد 5 كيلومترات
معالم الجذب
12 على بُعد 5 كيلومترات

4.5
21 تعليق
ممتاز
‪14‬
جيد جدًا
‪6‬
متوسط
‪0‬
سيئ
‪1‬
سيئ جدًا
‪0‬

Katie W.
لوس أنجلوس, كاليفورنيامساهمة
‪BEST MASSAGE EVER‬
سبتمبر 2021
‪I look at Tripadvisor all the time but have never left a review. Four Season's Spa was an experience I had to share. The property is to die for! I was not staying at the hotel but a resort nearby and I felt so much more relaxed the minute I stepped foot in the spa. I was given the "Four Seasons" treatment from the minute I entered the spa. I thought they would be snoody but they acted as if they were waiting for me and really happy to see me. Their indoor amenities are closed due to COVID but they have an entire outdoor pool and hot tub area for only spa guests. The attendant kept us so comfortable that I was too relaxed to remember her name. She brought us everything and kept checking if we needed anything. Then my masseuse Allison came and brought me to an outdoor area that was beautiful. I travel a lot due to work and get massages at four star resorts all over the world. This was the most amazing massage I have ever had. It was the perfect blend of relaxation and treatment! Words could not ever describe her massage. I have NEVER felt so relaxed and well as I did after her massage. It is definitely a massage and wellness center.
If you are in the area DO NOT waste your money anywhere else. For close to the same price you can have a true spa experience with the best masseuse ever. I am planing my next trip to stay at the Four Seasons and having several massages with Allison and enjoying the amazing spa and staff.‬
كُتب بتاريخ 3 أكتوبر 2021
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Shaun M
‪Bridgeport‬, كونيكتيكت111 مساهمة
‪Best Massage We’ve Ever Had‬
الأصدقاء • يوليو 2021
‪My husband and I were staying at the Four Seasons to celebrate our Honeymoon. We went to the Naupaka Spa for a couples Warrior Massage in an outdoor Hale. Our therapists, Traci & Uilani, were THE BEST. They were sweet, prompt, and very professional. Before diving into the massage, they gave us a brief history of the lands we were overlooking during our massage. While many of the locker room amenities were closed due to Covid, we didn’t care because the massages we received were the most memorable we’ve ever had. We couldn’t get over how amazing the massage was - my husband joked “There’s no point getting another massage, it will never beat that. Thanks for my last massage, babe.”

Seriously - Traci and Uilani are the dream team! Request them if you can!‬
كُتب بتاريخ 24 يوليو 2021
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Terry P
شيكاغو, إلينوي5 مساهمات
‪Massage on the ocean‬
يونيو 2021
‪My husband had Deep tissue massage service under cabana at the ocean. He said it was the best message he had every had. ‬
كُتب بتاريخ 8 يوليو 2021
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Brad
‪Albuquerque‬, نيو مكسيكو208 مساهمات
‪Excellent Massages‬
مايو 2021
‪We were staying nearby at Aulani (their spa was closed), so we booked at the Four Seasons.

Covid restrictions are still limiting the experience, but we had an excellent massage. We had beach side hales and loved it.

We would definitely go again.‬
كُتب بتاريخ 11 يونيو 2021
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AZEdGirl
8 مساهمات
‪Disappointed by Four Seasons‬
أكتوبر 2019
‪My adult daughter and I were looking forward to a memorable day at the Spa and so we chose what we thought would be the best! We were VERY disappointed, and you will be too! First, let me say that the massages we had were fine. Not the best, but certainly not the worst either of us had experienced. The ladies were very professional, prompt and nice. The massage, for what it was, was still on the pricey side.

However, this review is about the spa facility. One of the reasons to go for a "Spa Day" is to enjoy the spa...right? Imagine our surprise to find the Naupaka Spa facility at THE FOUR SEASONS in bad shape and not staffed well. Crazy! Well that was the case.

Once we completed our massage we were told that we could use the spa lap pool & jacuzzi on the 5th floor of the spa, the Zen Garden, Relaxation Room and what we came for...the steam room, sauna, indoor jacuzzi, etc. We found out from the massage ladies that the Himalayan Salt Rock Room was removed because the humidity, etc just "didn't work" in the building any longer.

The locker area was fine, but beyond that the place needs some serious attention! Slugs were smashed outside of the elevators, and over the course of two hours were never cleaned up, even though EVERYONE, guests and employees, had to walk by/over them. One lady told me she though that a do must be around (she thought it was dog poop), but my daughter explained that the mess was slugs.

We went to the roof top pool and no one ever came up to check on us, ask us if we wanted a drink, or anything. We did find a bottle of alcohol in the bushes and employees smoking in the parking garage that is connected TO THE POOL, but no one else. Finally we found a phone by the elevator and called "In Room Dining" to order two glasses of Prosecco. They were very nice (and expensive) and only took 20 minutes instead of the HOUR the massage ladies had warned us about when ordering food/drinks. I went down to the locker to get a credit card to pay for the expensive Prosecco (trip #3 by the smushed slugs).

In the sauna, stem room area we found signage that the steam room was "Out of Order" as well as a similar sign on another large shower. Over by the toilets & main floor of the shower area standing water was pooled for hours. Again, no one squeegied the floor at all! We left, went to lunch and came back to the same messes 2 hours later. I wanted to find out if the steam room was "out of order" for a bit, or a long while, but I could not find anyone to ask. I actually yelled, "IS ANYBODY HOME"? ....crickets! We did finally find a very nice lady that read the sign and then told us how "wonderful the steam room was, and too bad we couldn't enjoy it". However, she did not know anything about it because....you guessed it. She just read the sign like us!

The indoor jacuzzi and cold plunge areas were just poorly maintained with rust under the rails on the stairs leading to the jacuzzi as well as high rust around the rail leading into the tub itself. A town was placed over the rust on the floor! Very classy??!!!> The tile group around the jacuzzi was black. YES!!! black, but white in other non-used spaces. Towels were left in the dry sauna that we removed, since there wasn't anyone around. We spent maybe 15 minutes in this whole area and then just decided that the whole thing was a BUST!

So, back to the shower area to clean up and leave. I went into three showers and all of them had shower heads that spray all (where they are not supposed to). My husband can fix that kind of problem in 10 minutes.

CLEARLY....this poor spa is just not being maintained! Seriously, all of these details are super easy to take care of if someone just pays attention!

When I was asked at checkout, "How was your experience", I did tell them. The man and woman asked, "Where was the mold, and rust?" and acted SHOCKED that I did not like the experience. I noted several other spas that would put this one to shame (in Scottsdale and Central California, for example). I paid for the massages and left the ladies a 20% tip (they did nothing wrong).

I don't think I am a "Spa Snob" or anything, but what a lousy experience. Having NEVER been to any Four Seasons before, this one left quite an impression. Not a good one! There was more that was underwhelming about our visit, but I think you get the idea.

My daughter and I are shocked there has not been other poor reviews as these things didn't just pop up over night. In any case, I am warning you. At the very least go check out the facility UP CLOSE before deciding to stay. You will spend some good money here, so be sure before you do. I hope this lights a fire under their management to fix the spa and make sure that attention is paid to details in the future. For GOODNESS SAKE it's supposed to be The Four Seasons!!!!‬
كُتب بتاريخ 23 أكتوبر 2019
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Mike
‪Duxbury‬, ماساتشوستس33 مساهمة
‪Great place to unwind‬
زوجان • أبريل 2019
‪Prior to a 50 minute couples massage, spent time in steam room, sauna and hot tub. All the amenities you would need to freshen up. M’s room partially under renovation when I was there so no cold bath - apparently the W’s room had one‬
كُتب بتاريخ 27 أبريل 2019
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SpaDiva
سان دييجو, كاليفورنيا100 مساهمة
‪A Modern Spa Oasis‬
زوجان • ديسمبر 2018
‪Naupaka is a luxurious, multi-level, and modern spa oasis that breathes new life into your soul. It's like stepping into a different dimension where balancing and clarifying the body and mind are optimized. A soothing jacuzzi or an exhilarating cooling pool awaits, while a walk through the garden re-connects you with nature.The Makana Massage with a Hot Stone add-on soothes and delivers. You'll feel like a goddess when you depart.‬
كُتب بتاريخ 13 أبريل 2019
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Catherine@4290 HawaiiJapan
هونولولو, هاواي716 مساهمة
‪Anniversary treat‬
زوجان • يناير 2019
‪We are lucky enough to live on the island and enjoy visiting a spa for every special occasion. We chose the Naupaka Spa to celebrate our 29th anniversary.

First of all, the location is away from the busy Waikiki area and is located on the other side of the island in Ko ‘Olina tucked away at the top of a quiet hill.

We checked in at the spa and my husband and I both filled out a short health form and were then taken to two separate areas so we could receive a locker and change our clothing. Afterwards we met in the zen garden and relaxed while we waited for our appointment. It was nice to sit outside surrounded by bamboo trees for a quiet talk however upon moving from the swing to the small cabana seat we noticed that there was quite a bit of mold on the settee so we moved back to the swing. The cushions need a good cleaning, but it is located outside after all. It could also benefit from installing a canopy over the seating to protect it from the bird “waste” that gathers on the seating.
I chose this spa over the others because they have a picture on the Groupon website of an outdoor hammock but when I couldn’t find it an attendant told me that they no longer have one. My husband was a little disappointed but it’s not a big issue.

The ladies lounge is very well appointed with everything you may need for a day at the spa! They have shampoo, conditioner, body wash, Q-tips, cotton rounds, razors, shaving cream, and even elastic bands to tie up your hair if you need it! Very convenient and impressive.
I especially would like to mention Sarah who was nice enough to help me with a special request and she went out of her way to find it!! Thank you Sarah.
The showers are absolutely spotless clean and they have a rain showerhead which is delightful. The towels are crisp white and very large and soft.

My only complaint is that no one mentioned our anniversary and did not offer us a special beverage or any acknowledgement and that was the point of our special spa day. I informed the front desk when I made the reservation and even sent an email message to remind them after we checked in but I didn’t receive a response. This was my gift to my husband.
29 years is very special! 💝

It’s a very luxurious spa in a beautiful environment. I would definitely recommend it for special occasions however I would probably talk directly to the spa manager if you want any acknowledgment of the occasion or if it’s a special gift for someone.

كُتب بتاريخ 20 يناير 2019
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Family.travel.leisure
81 مساهمة
‪Great Salon Experience‬
العائلة • ديسمبر 2018
‪We took our daughter here for a haircut and hula princess package. The stylist was wonderful, and our daughter loved it all. It was very relaxing and personalized.‬
كُتب بتاريخ 19 ديسمبر 2018
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Tawnya H
هونولولو, هاواي224 مساهمة
‪My favorite oasis‬
بمفردك • أكتوبر 2018
‪You only need to get one service from the spa, and you can spend all day there. You can even come early (as soon as they open at 7:30) to relax before your treatment if you have lots to do after your appointment time. In the past, I’ve had a pedicure, a manicure, a hair trim, and a massage (all separate occasions). My friend got a facial and loved it.
The shortest amount of time I’ve stayed was 3 hours.

It is such a great way to take care of yourself & enjoy a much deserved treat. I don’t know anyone who could say- “no, you don’t work yourself hard enough. You don’t deserve this.” Therefore, I believe you- the reader falls into the deserving category: you deserve it.

This spa is much less crowded than Aulani’s spa. More of a European or Japanese spa feel. Not just hurry from place to place as we do with almost everything we do. More sit, soak, get your heart rate up in the sauna or steam room, rest in the hot pool, then bring your heart rate down in the cold plunge. Chill. Take a nap by the pool -or under the bamboo stalks. My friend and I like to meditate outside with the birds and the light breeze.

The best way to go is without your watch- do what you want whenever you want. Spend the day doing what makes you happy!
كُتب بتاريخ 2 ديسمبر 2018
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