‪Queen Jane Day Spa‬

تعليقات حول - ‪Queen Jane Day Spa‬, مدينة نيويورك

‪10:00 ص - 08:00 م‬
الاثنين
10:00 ص - 08:00 م
الثلاثاء
10:00 ص - 08:00 م
الأربعاء
10:00 ص - 08:00 م
الخميس
10:00 ص - 08:00 م
الجمعة
10:00 ص - 08:00 م
السبت
10:00 ص - 07:30 م
الأحد
10:00 ص - 07:30 م
آراء الناس
‪DO NOT GO HERE! Seriously, RUN in the other direction. :(‬
‪مارس 2018‬
‪مراجعة صادقة ونزيهة. قد يتم إغلاق هذا المكان من قبل قسم الصحة في مرحلة ما. كان لأحواض العناية بالأقدام حلقات من الأوساخ المحيطة بها. نعم ، كل واحد. أشرت إلى التكنولوجيا. بدأت تقول ، "لا. لا. لا" ثم بدأت بالصراخ للتكنولوجيا الأخرى التي تقوم بعمل مانيكير على زبون آخر. ضغطت على الوقت ، ذهبت إلى الحمام ، وحصلت على منشفة بالصابون وبدأت في تنظيفه بنفسي. كانت كلتا التقنيتين تنظر إلي وتتحدث بلغة أخرى. ثم يعودون إلى الإنجليزية ثم يعودون إلى هذه اللغة الأخرى. كان وقحا كما كانوا يتحدثون عني بوضوح. أريهم الأوساخ التي أزيلت من منشفة بعد الانتهاء. ثم قال أحدهم "حسناً". بالإضافة إلى ذلك ، كانت أدوات مانيكير القذرة. يمكنك أن ترى أنه لم يتم تنظيفها في وقت ما. أخبرتها بأدب أنها لم تكن مضطرة لاستخدامها. عندما حان الوقت للدفع (اعتدت على مجموعة) قالت إن علي أن أدفع نوعا من الضرائب وكنت بحاجة إلى إضافة معلومات. لقد كنت مهذبا مرة أخرى عندما سألتها عما تعنيه. قالت ، "نصيحة. تلميح. تحتاج إلى طرف." في تلك المرحلة ، شعرت بالأسف من أجلها. من الواضح أنها تعرف حالة الصالون. من المحتمل أنها لا تقدم الكثير من النصائح لأن معظم العملاء الذين ليسوا في عجلة من أمرهم سوف ينفدون من هناك. أنا يميل لها و Pedicurist 20 ٪. ليس خطأهم أنهم في تفريغ. ومع ذلك ، طلبت التحدث إلى مدير. قيل لي ، "لا ، هو في إجازة. لقد عاد في غضون أسابيع قليلة." يبدو أن الإجابة تدربت. قد يطلب العملاء غير الراضين مديرًا طوال الوقت. انهم يعرفون كيفية التعامل مع هذا. ثم بدأ التحدث باللغة الأخرى مرة أخرى. ولا حتى خصم المجموعة سوف يعيدني. وحتى الحرية ستكون أكثر من اللازم. تركت لهم إزالة البولندية وإعادة تطبيق البولندية. هذا كان هو. لم يعد العودة!‬

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المنطقة
العنوان
الجوار: ‪NoMad‬
كيفية الوصول إلى هناك
  • ‪28th St‬ • 2 دقائق سيرًا
  • ‪28th St‬ • 5 دقائق سيرًا
أفضل الأماكن القريبة
المطاعم
10,000 على بُعد 5 كيلومترات
معالم الجذب
1,523 على بُعد 10 كيلومترات

3.0
11 تعليق
ممتاز
‪3‬
جيد جدًا
‪2‬
متوسط
‪1‬
سيئ
‪2‬
سيئ جدًا
‪3‬

mcdinnj
nj72 مساهمة
‪DO NOT GO HERE! Seriously, RUN in the other direction. :(‬
بمفردك • مارس 2018
‪Honest and fair review. This place may be shut down by the health dept at some point. The pedicure tubs had rings of dirt around them. Yes, every single one. I pointed it out to the tech. She began to say," no. no. no" Then started shouting to the other tech doing a manicure on another customer. Pressed for time, I went to the bathroom, got a washcloth with soap and began to clean it myself. Both techs were looking at me and speaking in another language. They would then switch back to English and then back to this other language. It was rude as they were clearly talking about me. I showed them the dirt removed from the washcloth after it was done. One then said, "ok."

Additionally, the manicure instruments were dirty. You could see they had not be cleaned in some time. I politely told her she didn't have to use them.

When it came time to pay (I used a groupon) she said I had to pay some sort of tax and I needed to add a tip. I was again polite when I asked her what she meant. She said, "tip..tip..you need to tip." At that point, I felt sorry for her. Clearly, she knows the condition of the salon. She's probably not making much on tips because most customers not in a rush would run out of there. I tipped her and the pedicurist 20%. It's not their fault they are in a dump.

However, I did ask to speak to a manager. I was told, "no, he on vacation . He come back in few weeks." Sigh. The answer seemed rehearsed. Unsatisfied customers probably ask for a manager all the time. They know how to handle this. And then speaking in the other language began again.

Not even the discount of a groupon would bring me back. And even free would be too much. I let them remove polish and reapply polish. That was it. NEVER GOING BACK!‬
كُتب بتاريخ 17 مارس 2018
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Ann-Marie H
مساهمة
‪Excellent Service from start to finish‬
بمفردك • مايو 2017
‪Got there 1 hour early, seen immediately. Polite and courteous staff. Yuki and Sunny did an excellent job both with my full body massage and facial.‬
كُتب بتاريخ 7 مايو 2017
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Relf25
‪Bronx‬, نيويورك73 مساهمة
‪Eww vs eh rating ‬
بمفردك • أغسطس 2016
‪I am caught between two and a three. My massage started about 40mins late. I arrived 20mins before my appointment time (in my mind i wanted time to change and settle beforehand), and about 4 staffers were shocked by my early artival.
There was no tea in the relaxation room. Only one working massage chair. No soap or hand towels in the bathroom. One working bathroom.
Now the main event...the massage therapist Ada was fine of course there was an upsale because i was "tense" so at $10, i went for it.
I would pay no more than $50 max for any service at this rate. Needs major improvement or should downgrade and advertise as a quick massage parlour. ‬
كُتب بتاريخ 15 أغسطس 2016
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mayjal
جيرسي سيتي, نيو جيرسي93 مساهمة
‪massage, facial, pediacure groupon deal‬
بمفردك • فبراير 2016
‪I went to use a groupon deal that included a swedish massage, facial, and either a mani or pedi. I thought that the massage and facial were good, although I kept feeling like they kept wanting me to upgrade my services so that I would have to pay more. The pedicure was really nothing special and I've been to much better ones before. They do tell you the suggested tip values but I did not feel forced to give that amount but it was weird giving the whole amount to the receptionist. I think it would be better if they gave envelopes for each service and you could give the tip amounts you wanted on your own.‬
كُتب بتاريخ 19 فبراير 2016
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Sharon I
8 مساهمات
‪Bad Customer Service‬
بمفردك • مارس 2015
‪I purchased a groupon for a facial. I called made an appointment, I was called the day before the appointment and asked to reschedule, which I did. I then went on the date of the new scheduled appointment and was told that I was not even in the system. Totally horrible customer service! STAY AWAY....there are a lot more Spas in NY where making a simple appointment is not such a nightmare‬
كُتب بتاريخ 12 مارس 2015
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Brenda L
6 مساهمات
‪Loved it! Definitely will be back!‬
‪I bought $49 Swedish massage/pedicure packages for myself and a friend as a birthday gift to myself. We went to the 57th street located. They did initially offer us massage upgrades for $10 which we declined. There were definitely sanitary issues I could nit pick, like the massure not washing her hands just before we began and nail clippers that looked rusty from a distance, and the robes not being given to us neatly folded or already on the hanger. But overall it was a great experience. I even found a band-aid in the changing room for a cut a got earlier in the day! We bought a second set of packages so we can have a girls day again!

I did witness the receptionist having a hard time getting someone on the phone to understand that tax and gratuity were NOT included in the packages bought on TravelZoo and that gratuity should be based on the original price of the service not on the discount package. On the day we went staffing was minimal, I saw no more than 6 employees total. It didn't seem that English was the first language of any of the staff which may account for some of the communication issues it seems others have had, although I didn't find it anywhere issue.

Above all we had a REALLY GREAT experience!! ‬
كُتب بتاريخ 7 مارس 2015
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Pandora1979
Nyc35 مساهمة
‪Great place, needs some changes ‬
‪I love this place. I go at least once a year. But this time it was a lot less relaxing as the door to the relaxation room ( where U wait for ur services) was left open and I could hear building tenants coming up and down the stairs.

Also I was asked if I wanted a service without being told it was not part of the special and would be extra. This is very I characteristic and I suspect they are under new management.
Other than these things the derives themselves was awesome as always.
The new nail salon addition is great. I hope these issues were a one time occurrence and not an indication of a great place starting to go down hill.
كُتب بتاريخ 6 يناير 2014
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Lisa L
مدينة نيويورك, نيويوركمساهمتيْن
‪DO NOT GO HERE‬
بمفردك • أغسطس 2013
‪DO NOT GO HERE.

Sorry Jane,

As a long time customer, I have to tell people what your techs did to my eye lashes. DO NOT GET EXTENSIONS HERE...I am calling the board of health.

The gluey-goppy mess your tech did on my eye, and I have had eyelash extensions before and never like this. And when I went back the next day to get the goppy uncomfortable messy taken off, which I was told it was too gluey off a mess to take off. And how two days later my eyelashes are falling out, is so upsetting. Oh did I mention, when I went to complain, how Jane and Tyson kept telling me how great this mess looked? And Tyson only gave me a 50% refund? And asked me to come back for more extensions? On what eyelashes? They all broke off.

Sorry Jane, your loyal customer of many years I will NEVER go back. And has to call the Board of Health on you, as, so you will never ruin and hurt someone else eyes.‬
كُتب بتاريخ 24 أغسطس 2013
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Michelle G
مدينة نيويورك, نيويورك6 مساهمات
‪They will try to get you to "upgrade" at every opportunity!‬
الأصدقاء • يونيو 2013
‪I bought a groupon for $79 for a 60 min Swedish massage, pedicure and facial. During the Swedish massage the masseuse told me my muscles were very tight and the deep tissue would be better for $10 more. Then at the facial, the woman told me I should get extractions ok? I said I don't know and then she said it would cost another $30 to which I declined. Lastly, during the pedicure, the woman asked if i wanted to upgrade to the spa pedicure and after i said no, was so rough it was as if she would throw my foot after she was done with it. The whole point was to get a great deal and relax with my friends. I ended up leaving annoyed. I would not have tipped as well as they tipped themselves on my card which was spelled out on the groupon. I also didn't appreciate them charging my card for the tip and tax before I even had the pedicure. Will NOT go back.‬
كُتب بتاريخ 7 يوليو 2013
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HillaryJC
‪Teaneck‬, نيو جيرسي79 مساهمة
‪I Felt Like a New Woman‬
رجال الأعمال • يونيو 2013
‪Had the Spa Special - 1 hr swedish massage, 45 min facial, and pedicure. Everyone was attentive, and professional. Steven gave me the best Swedish I have ever had.. I was pampered and fully relaxed. There is even a relaxation room with hot tea and snacks. Spend 4 hours here and enjoyed every minute. It'ss clean. They have a nice sauna room and shower before you leave a new person!‬
كُتب بتاريخ 25 يونيو 2013
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عرض نتائج 1-10 من أصل 11
هل هناك أي شيء مفقود أو غير دقيق؟
اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج