‪Indego‬
نبذة
< ساعة واحدة, المدة:
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  • 15th St • 3 دقائق سيرًا
  • 15th St • 3 دقائق سيرًا
تواصَل مباشرة

3.5
3.5 من 5 دوائر12 تعليق
ممتاز
‪6‬
جيد جدًا
‪1‬
متوسط
‪0‬
سيئ
‪1‬
سيئ جدًا
‪4‬

Meish G
مساهمة
2.0 من 5 دوائر
زوجان • ‪أبريل 2024‬
‪The advertised $15 unlimited rides is a scam. My partner and I tried out the bikes ported in front of my apartment for 83 min and ended up paying a whopping total of $40/pp. The ride was cool. The bikes are easy to adjust and ride especially with the electric assistance on. We rode to brunch and back home but for $80 we should’ve just took the $12 round trip Uber. $80 for two people to ride bikes for an hour and a half is just a rip off. Would not recommend!‬
كُتب بتاريخ 30 أبريل 2024
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Darrin F
تورونتو, كندا5 مساهمات
1.0 من 5 دوائر
زوجان • ‪أغسطس 2023‬
‪We drove from Buffalo to Philadelphia for $60 return in our electric car. It cost us $120 to drive two bikes for one day. This is a huge money grab. Unless money is no object avoid indego. Especially the Electric ASSISTED bikes.
They are phasing out standard bikes as they know there is so much money to be made from electric ASSISTED. Not fully electric!‬
كُتب بتاريخ 9 أغسطس 2023
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Suzartist
New Jerseyمساهمة
1.0 من 5 دوائر
‪أبريل 2023‬
‪So terribly disgusted with the customer service. They have poor communication and unwillingness to fix their mistakes. So sad that something that has great potential is incapable of knowing how to track their bikes and bill properly. Beware of being overcharged for their incompetence. ‬
كُتب بتاريخ 18 أبريل 2023
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LeCharlesbourgeois
كويبك, كندا564 مساهمة
1.0 من 5 دوائر
‪مايو 2022‬
‪We rented two bikes on May 23rd, then were charged additional fees two days after (we had left the city by then). We wrote to their support service, to ask why we were charged these fees and we didn't receive a reply (it's been two weeks), so beware! We didn't experience problems with similar services in Washington or New York.‬
كُتب بتاريخ 7 يونيو 2022
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Alexa S
مساهمة
5.0 من 5 دوائر
‪سبتمبر 2020‬
‪I have used Indego for the past few years now, extremely convenient and such a fun way to get around the city. I signed up for a monthly pass and didn't realize that it automatically renewed and I wasn't using it because I moved out of the city.. however I called customer service to cancel my account and they refunded me for the 2 months without any hesitation. Great customer service, nice and easy way to get around the city, and the bikes are usually in excellent shape!‬
كُتب بتاريخ 23 أكتوبر 2020
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hopittome
فيلادلفيا, بنسيلفانيا23 مساهمة
1.0 من 5 دوائر
بمفردك • ‪يناير 2020‬
‪Easily one of the worst bike shares in the country. I have an annual pass and, while I've gotten good mileage out of it, the service as well as customer support is absolutely horrendous.

Stations are constantly down or have no bikes. I can't count the number of times I've checked in a bike, only to be informed that it was still checked out and I'd incur fees.

Customer service is awful and non-responsive. It takes way too long to get a bike checked in or a charge waived because of their incompetence. They just don't care.

To visitors: I would encourage you to rent from a local bike shop instead of using this service. You're going to have a ton of problems.‬
كُتب بتاريخ 2 يناير 2020
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Ashmin S
مساهمة
5.0 من 5 دوائر
الأصدقاء • ‪مايو 2019‬
‪Best way to check out downtown philly, the massive bridges and beautiful parks while getting some exercise.
The day pass is inexpensive and makes commute very easy with the hundreds of indego stations. Having to return bikes in 30mins is a hassle but everything apart from it is awesome.
I had issue in returning a bike and within few minutes the customer care resolved the issue.
Later I was charged extra for using a ebike (something which is not covered in the pass) but the customer care refunded the entire amont back to me. Really impressed by the professionalism and ease of doing business!!‬
كُتب بتاريخ 28 مايو 2019
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ErinHibbs
Hainesport, New Jersey, United States38 مساهمة
5.0 من 5 دوائر
‪يوليو 2018‬
‪Love riding bikes through the park, along the river and on bike road paths. This is such a fun leisurely way to spend family time. Great tourist activity. Be sure to stop and get a pic with the waterfalls behind you near Philadelphia Water Works. Bikes are well maintained and effortless activity. ‬
كُتب بتاريخ 22 يوليو 2018
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Rob P
Vancouver, British Columbia, Canada5 مساهمات
4.0 من 5 دوائر
رجال الأعمال • ‪يوليو 2018‬
‪For the most part, my experience renting bikes from Indego was excellent. Locations were convenient, checking out/in of the bikes was seamless, and overall it was great to see Philly on two wheels. Only suggestions: the 30 minute time limit for a single bike in a 24 hours period may make sense for commuters, it's not convenient for tourists. I would recommend they increase the time to 45 or even 60 minutes to be more convenient. Also they need to put shades over the check out stands; when it was sunny it was very difficult to see the screen and the buttons I was pressing. Lastly I recommend everyone check the bike before they sign it out. I did end up with one bike that had flat tires, a wonky gear shifter, and seemingly no way to alert the Indego folks so that they could fix it.‬
كُتب بتاريخ 13 يوليو 2018
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PattyO34
‪Bernardsville‬, نيو جيرسي71 مساهمة
5.0 من 5 دوائر
الأصدقاء • ‪نوفمبر 2016‬
‪We came to Philly for a Girls Weekend, and we brought our bike helmets because we heard Philly was a bicycle friendly city. Is it ever! We walked to the Schulkyll River from our hotel in Center City and we used Indego bike sharing to rent a 6 bicycles for the day. We bicycled up and down the Schulkyl Banks and the wonderful bike paths along the river, past the museums and north on Kelly Drive. Phenomenal! I highly recommend as a great activity to do while you’re in Philadelphia‬
كُتب بتاريخ 12 نوفمبر 2016
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عرض نتائج 1-10 من أصل 12
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