‪Mermaid Spa‬

تعليقات حول - ‪Mermaid Spa‬, بروكلين

نبذة
المدة المقترحة
أكثر من 3 ساعات
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المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
694 على بُعد 5 كيلومترات
معالم الجذب
118 على بُعد 10 كيلومترات

3.5
16 تعليق
ممتاز
‪6‬
جيد جدًا
‪4‬
متوسط
‪2‬
سيئ
‪1‬
سيئ جدًا
‪3‬

Neil A
25 مساهمة
مارس 2022
‪They limit your time to 4 hours. The time begins to count off on the hour of when the ticket is bought, so say you buy at 9:15, you already only have 3 hours 45minutes to "enjoy". If you are unhappy with getting stiffed in this way they tell you ok no problem wait until 10 then you can have a full 4 hours... When you finally get in and start doing the banya rounds they actually come around and check on you while you are trying to relax and remind you that they are kicking you out half an hour before your time is up... The way they talk about this wonderful feature of their banya sounds like they think its a good thing too... scary.

These people have no sense of what hospitality means.

I was here with friends for my birthday and by the time we did a few rounds of banya our time was nearly up, we sat down to have a few beers to finish up an already shortened session and they rushed us while we still had beers on the table... You can't truly enjoy and relax here because they have you on a clock. And they are rude about it too.

This place is a disgrace to banya culture.

For this priviledge you pay what would be a full day's price of admission in any other normal banya anywhere else

I have known this banya for years and over the years they progressively made it worse. I used to recommend it to friends from all corners of the city. No more. Wont be going here anymore as banyas elsewhere do not limit your time and are also HOTTER, and treat their visitors as though they want them to come back... Not to forget the endless restrictions in this place which do no exist elsewhere. I used to really like this place but it is with true regret that I say MERMAID IS DONE.‬
كُتب بتاريخ 9 مارس 2022
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Edward Z
بروكلين, نيويورك4 مساهمات
الأصدقاء • أكتوبر 2021
‪Very poorly managed. Don't care about their customers. In result almost lost all their customers and continue to loose. First they started from limiting time to 4 hours and now they even limiting amount of towels you can use. 5 very small towels for 4 hours visit. This is ridiculous.‬
كُتب بتاريخ 18 أكتوبر 2021
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Eddie B
مساهمة
الأصدقاء • نوفمبر 2020
‪Terrible service...
It’s seems as if they are making you a favor by serving you food.
All the staff needs to be changed.‬
كُتب بتاريخ 24 نوفمبر 2020
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larisasokolovsky0
بروكلين, نيويورك3 مساهمات
فبراير 2020
‪everything is very expansive there,the spa is not bad ,but the service people is very very root,they work in restaurant. ‬
كُتب بتاريخ 18 فبراير 2020
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Mike E
25 مساهمة
زوجان • أبريل 2017
‪I am not Russian but I've been trained to speak it better than some Russians themselves. Trust me, it makes me a unique individual. I taught my loving Bride about the Russian and Finnish saunas and she got hooked. I took her to Mermaid years ago.
Before the fire at Mermaid, we frequented the place often. We would drive from Long Island and do our thing. After the fire, we started going to another big place, got a lot of respect from the owners, etc. They closed so, we went back to Mermaid. There,we encountered this guy that works there (I will call him George). A peculiar fellow, Like he was the head Shishka, . He watches you from a distance all the time,, maybe you parked wrong, or you brought a bagel with you, you know, because I drove there 2 hours and didn't order from him.
Usually, a good place is about a little give and take. You bring some, you buy some, you pay your way, and go home. It sucks when you leave this place, and sit in traffic to go home not feeling rested. You feel more uptight than when you got there.
To make a long story short, the last time I was there, about 6 months ago, I told my wife she wouldn't worry about being uncomfortable any more. I had invited a Russian Guy from Russia who built a Bania in my back yard. This is what Brooklyn drove me to.When my money is not appreciated, they don't get it. Period.
Owners lose sight of whats real ! Customer Service!‬
كُتب بتاريخ 31 ديسمبر 2017
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Leona M
مدينة نيويورك, نيويورك23 مساهمة
الأصدقاء • ديسمبر 2017
‪We love coming here with friends to spend the day. The saunas are always a great feel good experience partnered up with the cold pool! The food and fresh juices are awesome too. If you like banya, you’ll enjoy Mermaid Spa.‬
كُتب بتاريخ 27 ديسمبر 2017
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Thank you for your kind words. We are glad that you like our banya. We hope to see you soon.
كُتب بتاريخ 29 ديسمبر 2017
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NewYorkCityBill
New York City25 مساهمة
بمفردك • ديسمبر 2016
‪I am not Russian, but I live in the area and enjoy an occasional spa visit. I noticed some unfair responses on Yelp and want to add my opinion.

No one said the admission is cheap, but they have been known to have deals especially at the end of the year and during the summer months. You need to bring with you an white bath robe, empty water bottle, flip flops and perhaps a sauna hat.

I usually spend between 2-3 hours there and I don't buy the food which I hear its just OK, and overpriced so I don't go there hungry. I've never felt that alcohol and the intense heat of the spa go together anyway, so I just keep refilling my water bottle.

The steam room experience is amazing. I bring in one of their orange buckets which I fill with cold water and dump it on myself with the help of one of their towels. The shower in the steam room is perfect and when the room gets really hot you can use the shower to cool off. Consider bringing your own dead sea salts and use them there.

The saunas and banyas are very hot. Buy an authentic Russian sauna hat on Ebay. Here you may see some of the guests flagellate each other with bunches of leaves. I suppose this brings the blood to the skin surface and this is more of Russian/Finnish tradition. I personally don't want to be hit with anything so I don't get involved with this. Also to buy these leaves cost $$ and you may need to pay someone to hit you so you make your own decision as to what you want out of the experience.

After the sauna, you'll need to cool off Some guests jump into the cold pools, or just put your legs into them. Then sit or lay on their incredible heated bench and relax. They also offer a interesting perfect temperature meditation room which holds about two people. There's electrical outlets in there so you probably could bring in a small Bluetooth speaker and play new age sounds. Maybe some Brian Eno! Very Zen. There is also the outdoor lounge area which is a great spot to relax and lay out after the sauna. But only when it's warm outside.

I also use the Jacuzzi. You need to turn it on yourself by the dials on the wall. The jets can be strong if you find the right one. Apparently Jacuzzis are not Russian popular ie., the saunas and it is not as hot as it could be and that's why I took a star off its rating.

When your done, there's no amenities in the locker room. The locker room is relatively clean and bring with you hotel shampoos and lotion cause you won't find any of that here. There is liquid hand soap in the shower but that's it. Take notice of the corny eastern European or perhaps even Israeli music they play while in the locker room.

Overall, the experience is very good and you need to be prepared as I have laid out exactly what you need to bring with you. Since I don't buy anything there's no money to lay out when you leave. If you're looking for an authentic Russian spa experience this one is recommended.‬
كُتب بتاريخ 18 ديسمبر 2016
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Dear Bill, thank you for your review. We are always happy to see you.
كُتب بتاريخ 19 ديسمبر 2016
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Alex S
مساهمتيْن
بمفردك • أكتوبر 2016
‪Located in a quietly secluded area of Coney Island this place features modern design, large hot tub whirlpool, a wet sauna, ,3 large dry saunas, ice room, outside seating, excellent buffet, byo for drinks and dessbac, onsite parking. Its my favorite in bk. Food is amazing. Entrance $45 at the door per adult, well worth it. Delicious food is extra, they serve u final bill at exit. Open till 11pm, staff is highly pro and friendly. Place gets fairly busy nights and weekends, but they always find a table for us.If you come on weekdays, they open as early as 8am and you can have a 3 course meal for $20 even. All you need is a pair of slippers :) 5 star place all the way! Will come back‬
كُتب بتاريخ 19 أكتوبر 2016
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Dear Alex, thank you for your kind words. We are always happy to see you. Please visit us again soon.
كُتب بتاريخ 6 نوفمبر 2016
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AllaFish2016
بروكلين, نيويوركمساهمة
الأصدقاء • يونيو 2016
‪It used to be a great place but not anymore.
First of all the price is outrageous. And they raise it constantly. What is it now? $45?
Secondly, food became worse. Service is so-so. A red-headed waitress is good as well as another one, Natasha.
The guy-waiter is obnoxious and rude.
Thirdly, one of their 4 rooms is always under "repair".

My husband and I were regulars there. Now we are looking for another place.‬
كُتب بتاريخ 22 أغسطس 2016
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Dear Alla, we are sorry to hear that you are not happy with our spa. Well, entry prices did go up because of increased expenses. This is a trend across the entire Russian bath house industry in NYC. But we just renovated our lockers and steam rooms. There are no repairs as of now and all steam rooms are open and working with no problems. We just changed our menu adding more items. As for our waitresses we will work to improve this part of our service.
كُتب بتاريخ 24 أغسطس 2016
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Yuri M
نيويورك11 مساهمة
رجال الأعمال • يوليو 2016
‪Приятные часы отдыха и покоя. Отличные парные и персонал. Нельзя с собой приносить стеклянные бутылки, но ребята,работающие там помогут в решении этого вопроса. Надо выбираться сюда почаще.‬
كُتب بتاريخ 28 يوليو 2016
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