‪Carriage House Salon‬
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  • Harvard • 3 دقائق سيرًا
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2.0
2.0 من 5 دوائرتعليقين
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Gwen C
‪Cambridge‬, ماساتشوستسمساهمة
1.0 من 5 دوائر
بمفردك • ‪سبتمبر 2012‬
‪There was a misunderstanding about my appointment time -- I thought it was 3:30, they said 3:00). I listened to a voice mail confirming the time as 3:00, and called to say I would need to reschedule or be late. The response was very disappointing. They said since I was using a "voucher" (I had a groupon) that I could not reschedule, even though I am pretty sure the mistake was on their part as the notes I had from the day I scheduled said 3:30. I would understand a fee for rescheduling, or would have been happy with a more limited service if I came late, but it seems more than rigid to forfeit the entire cost of the visit. I'll look for other options next time.‬
كُتب بتاريخ 28 سبتمبر 2012
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Lovetotravel352
‪Leominster‬, ماساتشوستس485 مساهمة
3.0 من 5 دوائر
بمفردك • ‪أبريل 2012‬
‪I have been here twice in the past week and I have to say both have been enjoyable experiences. I was really worried about reading Yelp reviews (I had two coupons) but here is my review...

THE FIRST TIME

I bought a Bloomspot voucher for a Brazilian wax - $35 FOR BRAZILIAN WAX ($65 VALUE)

The only problem was they told me my appointment was at 11:30 (I knew it was at 11) but they said they would work hard to get me in earlier. After 10 minutes of waiting I then received a phone call from the salon (while I was sitting there) asking if I was coming to my appointment. Basically, they thought I was the 11:30 appointment (?) but needless to say I was in around 11:15. Not the end of the world, but annoying nonetheless. Mary Anne was great and very friendly and the wax wasn't bad but I felt like she kept going over the same spots again and again...although it could have been me/my hair/skin, etc. It wasn't a bad experience but I am not sure I'll be going back.

THE SECOND TIME

I bought a Groupon voucher for a Spa mani-pedi

For $50, you get a spa mani-pedi package (a $140 total value) that includes the following:
* Spa mani-pedi (an $80 value)
* Paraffin hand treatment (a $25 value)
* Paraffin foot treatment (a $35 value)

I had read all the reviews about people's experiences, but maybe Carriage House is reading them because mine was great!

I had Dalia who was wonderful. I agree with other reviews (only one Pedi chair near the corner) but I was very comfortable. Pedi and foot paraffin were great as were Mani and hand paraffin! I had no problems receiving everything that the Groupon said! I live in Brookline and have had trouble with parking both times (metered parking was limited and the parking lot was expensive at $10) so don't know if I will return but all in all had a great experience.‬
كُتب بتاريخ 17 مايو 2012
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