‪Out of this world and an amazing experience with our wonderful guide (I can't remember your name!!!). Sarah and Tony our horses were sure footed and absolutely gorgeous and smelt delicious. Lots of beautiful mountain riding with great views and wildlife. I could have stayed there forever.

Thank you so much.‬

كُتب بتاريخ 8 أكتوبر 2017

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Hector T

‪Chandler‬, ‪Arizona‬91 مساهمة

‪My experience was perfect‬

زوجان • سبتمبر 2017

‪I booked a deal through Groupon and part of the purchase is that you need to go book your time online which I did. - We got there in time and were greeted in a timely manner by the front person. - Us, and a few others waited while they prepared the horses. During this timeframe they allowed us to go within the property and view all the different types of animals they had (horses, pigs, goats, cows, etc.). - I had never ridden before but they were very accomodating in helping me to get situated. - They had two guides and they both rode along with us and made sure the horses stayed in line. There was quite minimal effort needed on my part the horses mainly followed one another. - It was a two hour adventure through the forest and daisy meadows with fantastic views. - the Guides stopped once we reached a halfway point and took some pictures for us with our phones / cameras so we could keep as souvenirs. - Overall the folks were VERY accomodating and I experienced NOTHING like the reviews mention before. - I came in Sept 2017 so perhaps it's under new management? I don't know but all I will say is that I got my money's worth and would happily book another tour in the future.‬

كُتب بتاريخ 17 سبتمبر 2017

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Kate M

‪Bridgewater‬, ماساتشوستسمساهمة

‪Wow! What a comeback!‬

زوجان • يوليو 2017

‪NEW MANAGEMENT and it shows! I was hesitant to book because of prior bad reviews, but SO glad I did! We had a great experience without any complaints! Fairly priced (especially with Groupon offer!!) and great value!!! 45 minutes from Williams, AZ and easy to find right off Rt 17 highway! Friendly and knowledgeable guides along with beautiful horses and scenery!! We enjoyed a 2 hour ride! Thanks to Debbie, Trent, and Carly for such an awesome time!‬

كُتب بتاريخ 21 يوليو 2017

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Justin B

فلاغستاف, ‪Arizona‬8 مساهمات

‪Take a chance... you will be pleased!‬

العائلة • يوليو 2017

‪kids and grandparents enjoyed a wonderful ride with extremely accommodating staff. New owners are working very hard to turn around the negative reviews. Call them and get them on the phone I bet you will feel better about committing to the experience. We have 3 kids. They worked hard to include the 3 year old who was limited on what she could participate in. Stand up operation with stand up people running it now. Give them a chance and you will be pleasantly surprised.‬

كُتب بتاريخ 19 يوليو 2017

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NovaVaz

‪Lake Worth‬, فلوريدا82 مساهمة

‪Scared to try them but they were great. Kids loved it!‬

العائلة • يونيو 2017

‪After reading the reviews I was super scared to try this place. I refused to pay in advance but called first and was told the next ride would be at 2:30 and to get there no later than 2pm. We arrived at 1:55pm and since we didn't pay ahead of time the woman, Lori, had no idea that were were coming. Although she wasn't ready for us she was extremely helpful and assured us it would only take a few minutes to get the horses ready. She indeed got us geared up and ready quickly and we went on our 1hr ride on time. The scenery was absolutely beautiful and the staff was amazing with my two young children. They even ponied my 5yr old daughter's horse and watched over her to make sure she was taken care of. I could not have been happier with the treatment we received. The kids loved it. Would def recommend them. Prices were better than other ranches nearby and they allowed kids ages 5 and up as other ranchs would only allow 7 and up. Thanks for a great experience.‬

كُتب بتاريخ 21 يونيو 2017

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IrieMonSA

‪Alamo Heights‬, تكساس18 مساهمة

‪Beware! This is a Scam Business!‬

العائلة • مارس 2017

‪This was a Spring Break nightmare! We booked a horseback ride online. We were forced to pay with credit card online to secure the reservation. When we arrived, there was no one around. We began to walk the property in search of someone to help us. In a pen, we saw the saddest, most emaciated horses we had ever seen -- all with mangy old fur. A little boy came up to us holding some Release of Liability forms. When the boy told us that they only had 2 helmets for 4 riders, we refused to sign the liability waiver and cancelled the horseback ride. A man then came up to us and said that they weren't really open, that we should not have been able to process a reservation online, but that since we were there, he would saddle-up some horses and take us for a ride. We explained that we were unwilling to ride unless they provided helmets for all 4 riders. When he confirmed that they did not have enough helmets for everyone, we left. The business is owned by Sheila and Jim Peterman d/b/a Pot A Gold Stables. Sheila refuses to refund our money! Sheila is extremely rude and screamed that she will NEVER refund our money because we refused to sign the waiver. We refused to sign the waiver because they refused to provide enough helmets! Their waiver states, in bold caps, "IT IS RECOMMENDED THAT MY CHILD AND ALL RIDERS WEAR PROTECTIVE HELMET. IT IS MY UNDERSTANDING THAT A PROTECTIVE HELMET IS AVAILABLE AND HAS BEEN OFFERED FOR MY OWN OR MY CHILD'S SAFETY." This disreputable business has stolen $400+ from us!!! This is a Scam!!! No doubt, Sheila and Jim Peterman have a Pot A Gold because they bilk money from people they swindle!!! Beware!!!‬

كُتب بتاريخ 7 أبريل 2017

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Jan C

دالاس, تكساس13 مساهمة

‪Changed name to Pot of Gold‬

العائلة • مارس 2017

‪Two children, two adults. Booked on-line. Arrived to find no-one on property. My sister-in-law noticed someone in back lot on tractor. We walked to fence. A young boy came running up and told us he would help us. He gave us the Release Form which stated I had refused a helmet. Since I would never ride or allow my children to ride without a helmet, I asked if they offered helmets. I was told they only had two right now. I told them I wanted my money back and we would not be riding without helmets. Plus, there were no horses saddled up. There was no-one ready for us. Then the boy's father walked up and told me they were not really open for business that day but he had agreed to take us for a ride. I explained again - no helmet, no ride, Now the company is refusing to refund my money. $424!! Shiela at the corporate office screamed no refund to me and slammed the phone in my ear. Unbelievable. They have changed their name from Windmill Ranch to Pot of Gold Adventures, but they service has not improved from others with same opinion.‬

كُتب بتاريخ 5 أبريل 2017

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sonja n

Sun Lakes10 مساهمات

‪Never showed up‬

زوجان • يناير 2017

‪We paid for and made a reservation for 1/24/17. We drove about 2 hours to get there. Walked down the lane and no one was there, even though they sent us a confirmation reminder the day before. We tried calling them and got a message that said their mailbox was full. We emailed them that evening. Still no response. Do not use them if they are this irresponsible. They took our money and didn't come to give us our hayride. Use someone else.‬

كُتب بتاريخ 29 يناير 2017

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Andrea T

‪Mesa‬, ‪Arizona‬3 مساهمات

‪BAD BAD BAD‬

العائلة • ديسمبر 2016

‪I bought a groupon for the sleigh ride for 4 tried booking reservations online and they wanted an additional $63.00 which groupon didnt say so... Called for days left messages and even emailed... NO CALL BACK OR EMAIL!!!! requested a refund!!!!‬

كُتب بتاريخ 22 ديسمبر 2016

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JordynAA

‪Phoenix‬, ‪Arizona‬مساهمة

‪Awful experience‬

زوجان • ديسمبر 2016

‪Our family had planned a sleigh ride as part of our Christmas celebration. We called and made a reservation over the phone on Monday for a sleigh ride on Thursday, and the lady charged our card right away and said she would send a confirmation. Well, the confirmation never came - even after calling to see about a confirmation. Thursday came and the weather was too bad to make the trip and we would not be able to get the whole experience. We called again early Thursday morning, emailed them, and continued to call them all day to no avail. When we finally got a hold of them (several family members were calling at this point), the lady Patty was extremely rude and refused to give any kind of refund. She explained that the rides had been running all day and that she was just too busy to answer the phone. She said all we could do was come back another time, but since our family lives all over the country, there is no way we could do that. After the many calls, email, and no confirmation receipt or information about a "No Cancellation" policy, we will never give this company business again. We are all extremely disappointed with the sorry business practices they have. Absolutely no customer service. Find another adventure company to support and spend your valuable family time with.‬

كُتب بتاريخ 22 ديسمبر 2016

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