‪Roberts Hawaii Express Shuttle‬

تعليقات حول - ‪Roberts Hawaii Express Shuttle‬, هونولولو

‪سيارات أجرة وحافلات نقل‬
طالع المزيد
اكتب تعليقًا
آراء الناس
‪I don't recommend this shuttle service!‬
‪يوليو 2022‬
‪هذه أسوأ خدمة نقل استخدمتها على الإطلاق! لقد حجزت عبر الإنترنت وكنت في نقطة الالتقاء المحددة في الوقت المحدد. بعد رحلة مدتها 25 ساعة وانتظار 45 دقيقة ، عثرت أخيرًا على رقمهم واتصلت. لم يرسلوا المكوك لي أبدًا. استغرقت المكالمة الهاتفية 10 دقائق حتى يتمكنوا من العثور على الحجز الخاص بي. منذ أن كان لدي هاتف أجنبي ، تلقيت المكالمة بحوالي 35 دولارًا (هذا + المكوك كان ضعف سعر uber). كما أبلغت المُرسِل أن فردين آخرين من العائلة كانا يصلان في نفس الوقت بعد يومين وأنني حجزتهما أيضًا عبر الإنترنت. أكدت لي أن المكوك سيكون هناك في الوقت المحدد ولن يكون من الضروري الاتصال بهم. انتظر ابني لمدة 25 دقيقة ولم يصل المكوك. هذا يتطلب مكالمة هاتفية أخرى بقيمة 20 دولارًا قبل أن يتمكنوا من العثور على حجزه. خدمة النقل هذه غير كفؤة تمامًا ولا أنصح أي شخص باستخدامها. يعد uber أغلى قليلاً (30 دولارًا مقابل 23 دولارًا). استخدم الأوبر أو التاكسي ولن تضيع وقتك الثمين ، خاصة بعد رحلة طويلة!‬

اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج
المنطقة
الجوار: ‪Waikiki‬
أفضل الأماكن القريبة
المطاعم
1,790 على بُعد 5 كيلومترات
معالم الجذب
285 على بُعد 10 كيلومترات

3.0
154 تعليق
ممتاز
‪50‬
جيد جدًا
‪26‬
متوسط
‪14‬
سيئ
‪18‬
سيئ جدًا
‪46‬

Becca D
سان دييجو, كاليفورنيا33 مساهمة
زوجان •
‪We booked this shuttle from the Honolulu airport to hotel at the recommendation of our hotel, but we would not book again. It took a while (30 minutes or so) after getting our bags to get onto the shuttle and we were the last drop off, so it was about 1h 20m till we got to our hotel. While we were waiting I checked Lyft - and it would have been $20 cheaper and an hour sooner. Next time we are going with Lyft.‬
كُتب بتاريخ 23 يوليو 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.

Roam635086
مساهمة
‪This is the worst shuttle service that I have ever used! I booked online and was at the designated pickup on time. After a 25 hour flight and a 45 minute wait, I finally found their number and called. They had never sent the shuttle for me. The phone call took 10 minutes until they could find my reservation. Since I had a foreign phone, the call cast me about $35 (that + shuttle was double the price of an uber). I also let the dispatcher know that two other family members were arriving at the same time two days later and that I had also booked them online. She assured me that the shuttle would be there on time and it wouldn't be necessary to call them. My son waited for 25 minutes and the shuttle did not arrive. This required another $20 phone call before they could find his reservation. This shuttle service is totally incompetent and I do not recommend that anyone use it. An uber is only slightly more expensive ($30 vs. $23). Use the uber or a taxi and you won't waste your precious time, especially after a long flight!‬
كُتب بتاريخ 12 يوليو 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.

Stephanie G
مساهمة
العائلة •
‪Our driver was ten minutes late arriving, then after loading seven passengers to the van with six existing passengers, left us in a hot van for eight minutes while I assume he went to the bathroom. We left 18 minutes late, but two stars for the friendly man who answered the phone when I called to see where the driver was.‬
كُتب بتاريخ 6 يوليو 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.

NISHA S
72 مساهمة
‪Pre-Booked this company for our pick up from the airport to our hotel upon our arrival in Oahu. The staff that was getting us from the airport to walk us to the shuttle was okay. We are a family of 4 with 2 pcs of luggage each which I selected during my booking process. When we were walked over the shuttle that was transporting us our driver was throwing a tantrum. She was throwing our suitcases around and kept complaining to the other employee that she didn't have the room for us or our luggage. After our driver huffing and puffing the other employee was finally able to fit our luggage in. The driver was told the hotel we were being dropped of at and even verified it in her book, but she still took it upon herself to drop us off at the Mariott. Once in front of the Mariott she pointed to us and said this is your stop, we said no it isn't our stop is at the Alhohilani Resort. Once again we dealt with more huffing and puffing and eye rolling. Very rude and unprofessional drivers.‬
كُتب بتاريخ 30 يونيو 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.

Zoey Bells
واشنطن العاصمة, منطقة كولومبيا35 مساهمة
بمفردك •
‪Amazing! I had just landed in Honolulu and had no idea how to get to my hotel. I saw the information desk for this company in the baggage claim and the lady was super helpful and was able to book me last minute on the next departing bus. However, usually you book in advance. It was a very good price for what you get.

You ride in a big coach bus and during the drive, the driver plays Hawaiian music and points out sites along the way. He shared some history and fun facts about various places we drove by. You’ll get to see much of the city on the way to Waikiki area so it was kind of like a mini city tour. Incredible value for the price, and they were very accommodating to my last minute arrival!‬
كُتب بتاريخ 23 أبريل 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.

Xiaoyi
الولايات المتحدةمساهمة
‪Booked an 8:25 PM service. There was no one at the counter (I checked two counters, neither was open), no shuttle at the pick-up area, and worse no one available on the phone (I called two numbers, 808-439-8800 and 808-831-1555).

Got an SMS at 8:55 PM asking me "click the link to receive your vehicle information". Alas, I was already on an Uber at that time.‬
كُتب بتاريخ 6 يناير 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.

Guy A
4 مساهمات
زوجان •
‪We pre-booked our airport shuttle with Roberts Hawaii, so easy.
We arrived at the airport and went to the front desk, close to the exits. A team member directed us "inside" to Claim Baggage 31 (from 22) outside the airport it's 4-5 for shuttle. There was no wait and our shuttle was already waiting with our driver, Masaaki. Masaaki was great... putting our bags onboard and taking them off at our hotel drop-off. The ride was really easy and enjoyable on the freeway to Waikiki!
Same awesome experience leaving our hotel to the airport. Called Roberts (per their text message) 1 hour before pickup, but I do not remember our driver's name. Both drivers were polite and friendly and very safe driving on the freeway! We we're fortunate for the terrific experience... Thank you Roberts Staff!!!!‬
كُتب بتاريخ 3 يناير 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.

Garrett V
‪Whitehouse Station‬, نيو جيرسي8 مساهمات
الأصدقاء •
‪Booked trip thru Costco with Roberts as roundtrip transportation between airport and hotel. Our trip had not changed but there was error (typo) on return date. Only noticed this while waiting on return transport. A quick call to the Robert's office and situation was resolved and we were on next bus. Potential messy situation was resolved in short and helpful manner

Much appreciated‬
كُتب بتاريخ 17 نوفمبر 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.

Mje12518
‪Southern Shores‬, ‪North Carolina‬645 مساهمة
زوجان •
‪We have used Roberts for both the airport shuttle and for tours. This being our 9th trip to Hawaii, it is not “new to us”. In the past, we were always satisfied. This trip we used them from HNL to our hotel and back. We were much less satisfied this time.

From a service basis, we picked up our luggage on the way in and we couldn’t find anyone at the Roberts service table, and went outside and nobody was to be found. After a couple trips back inside, we finally found a representative who said there were several van waiting nearby and walked us down to the area where they were parked. Again we sat for quite a while, then after leaving, took a side trip to an off site terminal for (I believe) Mokulele Airlines (and sat there for a while). Once we finally got moving again, we took a long trip to the far end of Waikiki and ultimately were dropped off at our hotel. The trip took forever. The driver was very friendly, that was not the problem.

What was really the issue was that this is no longer an “express”. It was very much the opposite. The inefficiency at the airport and the route made the trip very annoying. In fact, my son flew in on another airline and we both left HNL the same time, he had no reservation for transportation (to the same hotel), he just called Uber. He was at the hotel AT LEAST a half-hour before us, at a lesser cost.

So in short, I dont know that Roberts airport shuttle is worth the cost or the annoyance any longer. We will check out other options on our next trip.‬
كُتب بتاريخ 31 أكتوبر 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.

Dave
4 مساهمات
بمفردك •
‪Early flight in and they aren’t open at 6 am ridiculous never use again and they take too long use Lyft from now on Best way to travel‬
كُتب بتاريخ 22 سبتمبر 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.

عرض نتائج 1-10 من أصل 154
هل هناك أي شيء مفقود أو غير دقيق؟
اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج