Boing Zone Trampoline Park
Boing Zone Trampoline Park
Boing Zone Trampoline Park
3.5
11:00 ص - 07:00 م
الاثنين
11:00 ص - 07:00 م
الثلاثاء
11:00 ص - 07:00 م
الأربعاء
11:00 ص - 07:00 م
الخميس
11:00 ص - 07:00 م
الجمعة
11:00 ص - 07:00 م
السبت
10:00 ص - 08:00 م
الأحد
10:00 ص - 08:00 م
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المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
398 على بُعد 5 كيلومترات
معالم الجذب
109 على بُعد 10 كيلومترات
3.5
121 تعليق
ممتاز
39
جيد جدًا
34
متوسط
12
سيئ
13
سيئ جدًا
23
Clampitt
26 مساهمة
العائلة • ديسمبر 2024
This place is awful. It's dirty parts of it are held together by tape. Not enough staff supervision as kids as young as 5 and as old as 15 are allowed to play. Parents are not allowed to go in and check on their children and you can't always see them from the viewing platform. The one guy supposedly supervising all the kids on the equipment was rude and abrupt with them. Clearly not happy in his role. Not a nice vibe and generally felt quite unsafe in there was glad to leave. Not a fun experience will not return.
كُتب بتاريخ 1 يناير 2025
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59elainef
Wolverhampton, UK27 مساهمة
العائلة • أكتوبر 2024
Visited today for my granddaughters 5 th birthday. Clearly overbooked nowhere to greet guests, unable to set up party food until 2.40, booked for 2.00p.m. Room was very small and cramped.
When we have visited in the past adults have been able to enjoy bouncing with their children. This is now not allowed!!!!!! They aren’t eve allowed into the bounce room to supervise their children. So you are left with 4 and 5 year olds in with much older and bigger children.
To add insult we were then asked to pay the bill in full before we set up the party or leave.
I was assured that the staff were all fully trained to look after the children while they are playing. However I observed an Autistic child in our group being told to jump from a high tower, by a gum chewing, disinterested miserable worker.
He was afraid so sat down but was immediately shouted at to stand up. The male worker was then join by a young blonde girl and they had a little laugh and a chat while the distressed boy was left at the top of the tower. He eventually curled up and hid at the side of the tower. At this point I went to complain about the so called trained staff. To be fair someone did go to try and help but it was too late he was inconsolable. The staff don’t have fun with the children they just walk round with their whistles and red and yellow cards!
All this for the bargain price of £240!
I would not recommend for a young child’s party unless you are happy with poor service and value for money
When we have visited in the past adults have been able to enjoy bouncing with their children. This is now not allowed!!!!!! They aren’t eve allowed into the bounce room to supervise their children. So you are left with 4 and 5 year olds in with much older and bigger children.
To add insult we were then asked to pay the bill in full before we set up the party or leave.
I was assured that the staff were all fully trained to look after the children while they are playing. However I observed an Autistic child in our group being told to jump from a high tower, by a gum chewing, disinterested miserable worker.
He was afraid so sat down but was immediately shouted at to stand up. The male worker was then join by a young blonde girl and they had a little laugh and a chat while the distressed boy was left at the top of the tower. He eventually curled up and hid at the side of the tower. At this point I went to complain about the so called trained staff. To be fair someone did go to try and help but it was too late he was inconsolable. The staff don’t have fun with the children they just walk round with their whistles and red and yellow cards!
All this for the bargain price of £240!
I would not recommend for a young child’s party unless you are happy with poor service and value for money
كُتب بتاريخ 20 أكتوبر 2024
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Steph W
مساهمة
الأصدقاء • أبريل 2024
Fantastic party for my sons 9th birthday. Staff were so attentive and nothing was too much trouble!
Highly recommend. We turned up with a cake and sweet cones, everything else was taken care of.
Highly recommend
Highly recommend. We turned up with a cake and sweet cones, everything else was taken care of.
Highly recommend
كُتب بتاريخ 28 أبريل 2024
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andrew c
Wolverhampton, UK4 مساهمات
العائلة • ديسمبر 2022
Went for a birthday party with a group of kids ranging from 5 to 10. They absolutely loved it! Spacious arena with lots of activities so didn’t get bored throughout their 90 minute slot. There were even staff inside managing behaviour so we could grab a coffee from the on-site cafe and leave the nippers to it.
A word to the wise - fill in your waivers online ahead of time to save yourself a few minutes at check-in. Won’t penalise them for that as I should have read that upon filling in the booking form.
The littlest member of the party has already declared that we are coming back for his birthday in July. Loved it.
A word to the wise - fill in your waivers online ahead of time to save yourself a few minutes at check-in. Won’t penalise them for that as I should have read that upon filling in the booking form.
The littlest member of the party has already declared that we are coming back for his birthday in July. Loved it.
كُتب بتاريخ 4 ديسمبر 2022
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Linzi Sage
kingswinford5 مساهمات
الأصدقاء • نوفمبر 2022
Appalling service rude unhelpful staff booked a party of 10 was not allocated a party room till 30 mins before we was due to leave bad service rushed and reminded 3 times to leave at 3 never been treated so rudely staff need a lesson in customer service will not be recommending or returning .
كُتب بتاريخ 27 نوفمبر 2022
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Archie m
وورسيستر, UKمساهمة
يونيو 2022
Went here for my birthday a few months ago and we booked a day in advance. we were "greeted" by staff who seemed completely oblivious that we were in. we booked for slushies and pizza only to find out that the cafe was closed! so we went on the course for an hour. Went on the jump tower to which the staff was minimal (2 people) and it was a really hot day and they were to cheap to even have the big air fans on. after wards we came off. And we were starving. so we went downstairs and asked what the cafe was all about. the replied with "yeah theres not enough staff " so we thought we paid £7.50 for nothing. then we told them we bought slushies and pizza. they then went in to the cafe and got out the cheapest slice of pizza there is. so if your thinking about going for a day out i advise that you do not.
كُتب بتاريخ 27 سبتمبر 2022
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Tammy G
4 مساهمات
أغسطس 2022
i don't usually right reviews, my children love going here and they do a good job ensuring the safety of the children. This visit was the total opposite due to 1 member of staff not ensuring the safety of the children when jumping at a height, they was not told to land on the bums they was landing on the feet. a lad was pushed from a height by another child and nothing was said. I had to leave before the session had finished as i could not watch no more it made me feel sick waiting for a accident to happen, i complained at front desk, i have also asked for contact details to talk to someone higher but i was told to contact head office which i was given no information about. we will be visiting a boing zone again but unfortunately not this one until i feel reassured that all staff members know how to ensure the safety of the jumpers.
كُتب بتاريخ 31 أغسطس 2022
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Lorna S
مساهمة
الأصدقاء • يوليو 2022
After what happened Saturday when my friends son went missing from the building because the fire exit door was open to let in ventilation because of how hot the weather was but I've seen on TripAdvisor since that the fire exit door is always open when the weather is hot and we cant see the fire exit door because it's not visible to us and we didn't know it was there and if we had stayed on the baloney with all the parents at the party we wouldn't of known the little boy was missing until it would of been time for food but all of us went on with our kids because they all had special needs and thats how we knew the child had gone missing because we was watching them and the mother of the missing boy was watching both her sons at different areas the place needs to review its safety for all children with or without special needs so this doesn't happen again and one of the member of staff who was hosting the party told me two times that he saw the exit open and asked another member of staff who said its because how hot it was and then the manager lied to us all saying it was shut and never opened just to cover her self but what she fails to understand that a vulnerable boy was in danger and she's more bothered about saving her own skin and not about the safety of the missing boy because they was at fault for having that fire exit open and no one supervising the door this could of all been avoided if someone was on the door while it was open so no children go missing
كُتب بتاريخ 11 يوليو 2022
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I don't usually respond to reviews as a customers perception is their truth and I just try to improve our business from constructive criticism for future customers. However in this case I need to make an exception.
The incident described by Lorna did occur but her reason tor it ,,in that the the fire door was open is incorrect and a total fabrication. The Dudley EHO has investigated this incident and has viewed CCTV footage which shows the door was closed until the boy opened it. Exactly as my maligned and abused manager had stated.
What Lorna does not include in her report is the fact that this boy was severely autistic, arrived confined to a wheel chair for his own safety and was a known flight risk. She also doesn't mention that it was actually her who was distracting the boys mother by talking to her so that the boys disappearance was not realised for over 3 minutes after he left. This again is recorded on CCTV and has been been viewed by the EHO.
Boing Zone is a play centre and we monitor the children to ensure their safety on the equipment, we are not a creche, school or nursery, and cannot take responsibility for individual children. The responsibility for the children remains the parents, or carers which in this case was sadly lacking. I believe that the incident has been reported to the Dudley Child Protection Agency who are conducting their own investigations into the behaviour of the mother.
As this mother has undoubtedly already received an extremely traumatic lesson I recommend that you take down your incorrect and defamatory review and I will then be able to take down this accurate but damning response.
كُتب بتاريخ 23 يوليو 2022
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Balfey95
برمنجهام, UK51 مساهمة
زوجان • يناير 2020
We had a great time at Boing, so great we were exhausted at the end of it! We went in the daytime when it was quieter which was great as we pretty much had the place to ourselves and lot soft freedom. Loved the pit, and love the fact there is a wall to bounce off too as the one in Birmingham didn't. There was lots to do and spacious, the staff members were trying to teach my partner to jump over the hurdle confidently. Over all great service and great experience and we look forward to coming back again.
كُتب بتاريخ 1 مارس 2020
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Nicole T
12 مساهمة
العائلة • يناير 2020
I have just returned from here with my two young children after attending their 1pm toddler session. I wont be going here again because it is not safe. 3 adults were bouncing and messing around the whole time we were there and if any of the toddlers and babies had got in there way there could of been serious injuries or even death. We complained to one of the staff members who was supposed to be looking and making sure everyone is safe, she refused to do anything and said they are allowed to bounce if they were with their children or not around other children. Theses people were not bouncing with their children and I had say to my children to keep away from them. I also saw another mum have to grab her very young daughter out of the mans way quickly before he landed on her this man was stood on top of the tall bit and jumping off on to the long trampoline while other children were about to run across. I have never been anywhere so dangerous before and I will be reporting this place to the relevant authorities. If the staff arent confident enough to police this place properly then it needs to be shut down before a child is hurt or killed.
كُتب بتاريخ 23 يناير 2020
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Can you wear earrings (studs) , as my daughter had just had her ears pierced
كُتب بتاريخ 16 يوليو 2016
My friend and I were both wearing them when we went no mention to take them out and it wasn't on the safety video. Hope this helps.
كُتب بتاريخ 17 يوليو 2016
when you have a group adult party do you get sole use of park or are others ie children using the facilities?
كُتب بتاريخ 18 فبراير 2016
when you book adult party will your party have sole use or in with youngsters?
كُتب بتاريخ 18 فبراير 2016
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