Dear Naomie W, We thank you for taking the time to write this wonderful review regarding your visit to our Water Park! We truly appreciate your warm and kind feedback and we hope that we will soon have the pleasure of welcoming you back to our property for another amazing day of fun and excitement. Best Regards, Chris Zamagia Public Relations & Communications Director Esperia Group

Dear TaylaBrewster, We are so happy to read that you and your boyfriend had a ‘’brilliant day out’’ at our Park. Our Water Park is a truly magical experience even in October. We hope that next time you will visit Rhodes, we will have the opportunity to welcome you again! Best regards, Sevasti Kavada Guest Services Department

Dear Natasha, First of all, we would like to thank you for taking the time to write your review. We have carefully read your review and we would like to mention that your reservation was made through a third party, which means that they are also responsible for the refund, since they were the ones who charged you. Our primary concern is satisfaction for each and every Guest. We are deeply sorry for the misunderstanding and we would like to kindly inform you that next time that you wish to visit our Water Park, please contact direct with us via our website and we will give you all the necessary information. We hope that we will have the opportunity to welcome you to our Water Park and offer you an amazing experience, like the one that so many of our visitors have described in the various review platforms. Please accept our wishes for a lovely rest of 2019! Best regards, Sevasti Kavada Guest Services Department

Dear Claire, What an amazing review! We feel honored to read that your day at the Water Park was the highlight of your holidays! Your kind words regarding the cleanliness as well as the food and beverage of our park, are highly appreciated! We feel very proud to read that it is worth returning to Rhodes only for the Water Park and we would like to assure that your experience will be even more enjoyable next time! We will wait for you with our arms open! Best regards, Sevasti Kavada Guest Services Department

Dear valkiria8, We are so thrilled that you love your experience at Water Park. We hope that you will be back to enjoy another day with us again soon! Best regards, Sevasti Kavada Guest Services Department

Dear Duffe18, Thank you for taking the time to tell us about your experience at our Water Park. Our first goal is the visitors’ happiness! We try our best for our lovely visitors and reading their satisfaction, is our biggest reward. Looking much forward to welcoming you back any time in the future! Best regards, Sevasti Kavada Guest Services Department

Dear Dainius, Thank you for writing your personal review and for visiting our Water Park. We feel very sorry that your experience was definitely not up to the level that all of our guests enjoy. We have carefully read your constructive comments and we would like to assure you that we will do our best to improve the areas that you brought to our attention. We are very sorry to hear that some of our services have not been up to your standards. Your opinion is appreciated, however please allow us to kindly mention that our dedicated and professional staff, like the lifeguard’s, they love their job and are always very attentive to our esteemed Guests. Once again, we thank you for the constructive feedback as we try to live up your expectations. It will be our pleasure to welcome again at Water Park. We wish you a nice winter! Best regards, Sevasti Kavada Guest Services Department

Dear Mark, I was extremely pleased to read that our services and facilities met your expectations and that you had a wonderful visit. It is always rewarding for our efforts to receive such a positive feedback. We look forward to welcoming you again in our Water Park next time you will choose Rhodes for your holidays. Thank you. All the best to you and your lovely family! Best regards, Sevasti Kavada Guest Services Department

Dear Roving433811, We are delighted with your kind compliment “we loved every minute’’. It sounds like you had a real magical and enjoyable visit at the Water Park!! We are grateful for your support and hope that we may have the pleasure of welcoming you again! Best regards, Sevasti Kavada Guest Services Department