Im really sorry that some people decide 6 months after the transaction to rate 1 star and telling half the truth. Let me enlighten you, you came to my shop, bought a perfect silver pendant of Athena for a gift. After some time you contacted me asking for a refund stating that the pendant has a problem. You cannot just buy jewelry, wear them and after some time send it back for a full refund. I don't believe that in England you can do that either. Anyway i sent you many pictures of other jewelry to choose believing that the pendant had a problem indeed. You chose another bigger and more expensive pendant and i asked you to add 20£ more for the price difference and for shipping costs as well. The difference between the pendants was 100€ but i only asked 20 for the price difference and the shipping combined. When i received back the pendant i realized that it was in perfect condition and that you somehow have changed your mind about it and that was totally not my fault. I felt that you tricked me but i didn't bother as customer satisfaction is my top priority. So like you say: next time buy with care!