Thank you John for your feedback... I'm sorry you found a caterpillar in your salad. I wasn't aware of the problem until you posted this review so unfortunately wasn't able to remedy the situation for you and get you a fresh meal. I have since spoken to the young staff member who served and apologised to you. She just missed it during the salad cleaning process and didn't cut any corners. Our locally sourced fruit and vegetables when they arrive commonly have soil, stones or small caterpillars adhering to them, especially with the reduction in the use of pesticides. We feel this is quite acceptable given that they originate in the soil. I assure you we then wash fruit and vegetables thoroughly (three times in a dedicated sink). However without checking every corner of every leaf these things will still happen. We don't use pre-packaged ready to eat salads bags as they are washed in chlorinated water. To re-assure you, according to environmental health advice there is no public health risk from finding a caterpillar in your salad. Again we are sorry this wasn't resolved to your satisfaction at the time. The young staff member thought that you were satisfied with her apology. As a small business poor TripAdvisor scores do impact us.