‪The Pelican Playhouse‬
‪10:00 ص - 08:00 م‬
الثلاثاء
10:00 ص - 08:00 م
الأربعاء
10:00 ص - 08:00 م
الخميس
10:00 ص - 08:00 م
الجمعة
10:00 ص - 08:00 م
السبت
10:00 ص - 08:00 م
الأحد
10:00 ص - 08:00 م
نبذة
ساعة - ساعتان, المدة:
اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج
المنطقة
تواصَل مباشرة

3.0
3.0 من 5 دوائرتعليقين
ممتاز
‪1‬
جيد جدًا
‪0‬
متوسط
‪0‬
سيئ
‪0‬
سيئ جدًا
‪1‬

jollypomk
فيكتوريا, أستراليا10 مساهمات
1.0 من 5 دوائر
العائلة • ‪أبريل 2016‬
‪I took my 7 year old niece and my 9 month daughter. Thought my daughter could also play there but I was told they start only from 2 years. My niece started to play so to keep my daughter entertained I picked a few flash cards from the play school section. My 9 month daughter was looking at a flash card holding in her hand. A female staff grabbed the card from my daughter's hand(9 month baby)rudely and said " sorry this is play school toys and we cannot allow you to use this". I am not disappointed that she wouldn't let my daughter play with the toys.I felt the staff was not polite or experienced to handle a situation like this. She could have conveyed the same message in a more civilised manner.Just wonder how these people can be trusted to take care of your children in the play school.My rating is solely based on the behaviour of the playhouse staff towards my 9 month baby. Nevertheless I stayed there for an hour because my niece enjoyed the stay and play time.‬
كُتب بتاريخ 1 مايو 2016
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
We are extremely sorry to hear about your experience at The Pelican Playhouse. We are very serious about how our staff deals with Kids and they are specifically instructed to deal with customers with compassion and empathy. We don't have any lower age limit for Kids and we are surprised that someone told you that your 9 months old daughter can't play. I wish to personally apologize for this incident and I can assure you that this is an isolated incident. We are passionate about what we do and only recruit people who love to be around Kids. We are internally doing an audit to find who dealt with this situation and to take strict disciplinary action against the person involved and to counsel them about this. If there is something which we could do to set this right please let us know and we will be more than happy to do that for you. Would you be kind enough to give us a call on 98409 23352 or let us know your contact details? This will help us understand the situation better and to rectify this for once and ever. Once again our sincere apologies for this and rest assured this will not happen in the future.
كُتب بتاريخ 18 مايو 2016
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.

alwayskumar
تشيناي (مدراس), الهند14 مساهمة
5.0 من 5 دوائر
العائلة • ‪سبتمبر 2015‬
‪My kids really loving this Playhouse. Nice role playing toys and games. The highlight is the safety cushion flooring. We can just sleep while our kids there...totally safe‬
كُتب بتاريخ 14 أكتوبر 2015
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Thanks for your review Mr. Kumar. We are glad to know that you liked The Pelican Playhouse and we look forward to having you again!
كُتب بتاريخ 15 أكتوبر 2015
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
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