‪Lady Heyes Crafts and Antique Centre‬

تعليقات حول - ‪Lady Heyes Crafts and Antique Centre‬, ‪Frodsham‬

‪متاجر هدايا ومتخصصة‬
طالع المزيد
‪10:00 ص - 05:00 م‬
10:00 ص - 05:00 م
10:00 ص - 05:00 م
10:00 ص - 05:00 م
10:00 ص - 05:00 م
10:00 ص - 05:00 م
10:00 ص - 05:00 م
11:00 ص - 05:00 م
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269 تعليق
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ليفربول, UKمساهمة
زوجان • يونيو 2022
‪daughter for her 21st and I thought lady heys would be perfect and memorable for her………..

A minor issue with cleanliness in the room (dirty foot marks next to the shower) nothing major, but she thought it would be worth mentioning on check out only to be told she must of made them as they have a system that prevents these issues, she found this a bit insulting, and was taken aback by this.

The worst part of her stay was the noise from the neighbouring pod, as per her check in instructions she reported this to the warded via text as she felt a bit uneasy calling giving that they where only next door and she didn’t want to make the problem worst. On check out she also mentioned this as she hadn’t received any sort of reply and the noise didn’t stop. Again to be blamed for it continuing she was told she should of called it through and or followed up the complaint or complained again.

After her telling me about this I deemed it necessary to call and speak to a manger directly, I spoke with Hayley who introduced herself as the office manager, general manger and complex manager, during our call. I mentioned that this was a Birthday present and it had been somewhat ruined is there anything that can be done. She deemed an apology acceptable and continued to blame my daughter for the dirty shower and not following up her complaint about the noise. Which carried on past midnight. Again I don’t like to complain but really felt it necessary, I thought it was really unprofessional the way shej was dealt with and maybe Hayley would appreciate a bit of feed back and use it to maybe improve her many management rolls.‬
كُتب بتاريخ 26 يونيو 2022
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تشيستر, UK47 مساهمة
نوفمبر 2021
‪I spent a very pleasant morning at Lady Heyes Antique and Craft Centre. The units for the most part in the antique building were well presented and the staff were welcoming and helpful. I visited both sewing shops, Elizabeth Arnold Sewing Studio and Sew Simple two fantastic shops, both with a wonderful selection of fabric and staff that had time to advice on the right fabric to buy. The only down side to my visit was the Rise and Shine coffee shop. I order coffee and toast. I took them three attempts to give me a hot cup of coffee. When the waitress saw me poring milk into the coffee. She told me that's why the previous coffees had been cold! I can only semis that the staff were new and have not been adequately trained.‬
كُتب بتاريخ 10 نوفمبر 2021
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زوجان • سبتمبر 2021
‪Looking through albums in boxes outside the shop, owner came out and said don’t know what your looking through them for they are all crap that’s why they are however much for 3….Strange why sell them then and not just bin. Actually there was a soul album from his youth.

Went into the shop husband trying to look through albums but all very very tightly packed together.
My husband in his 67 years we just learned apparently doesn’t know how to leaf through albums.
Rupert we have since been told is his name, came over took the album from my husbands fingers and said you have ruined that now. WHAT!!
I said come on we’re going you’ve just lost our custom, we had plenty to spend, wanted to say “ big mistake” (Julia Roberts moment)
He then followed us out of the shop spouting abuse. I told him to Bog off get back in your shop.
I wasn’t surprised, he didn’t like us looking at his crap (his words) outside his shop.
My husband just said you need to learn some customer skills. …‬
كُتب بتاريخ 25 سبتمبر 2021
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Emily M
7 مساهمات
العائلة • أغسطس 2021
‪An average site nothing bad about it but equally nothing exceptional. However definitely value for money. Spent 3 nights in a tent, the pitches are not very level and we were unable to avoid a slope. Pitch 1 and 14 are directly behind a refuse bin which attracts wasps and flys. I would recommend extra long electric hook ups as one hook up point is for 4 pitches, each plug socket is clearly indicated for each pitch. There was not any tap drinking water and we were advised to buy bottles of water. There are taps on the hook up points but not certain of the drinking quality. There was not an on-site shop though some basics were available in the reception.
Toilets and pot wash areas are only accessible by using a key card (1 card per pitch, but extra cards can be obtained from the reception for a £5 cash deposit which is returned once the key card is returned). Roads are gravel so wheelchair users push chairs may find this a bit difficult.
The play area was good for the children. Staff seemed friendly and happy to help.
Site was clean and facilities were in good keeping. Bring a shower cap if you don’t intend on washing your hair in the shower and there is a family shower room but not much of a dry area to get dressed.
The club house was not open and no mid week food/drink vendors. There is a tesco and aldi about a 15-20min drive away and we were provided with a list of local restaurants and take aways. Although we did enjoy our time at this site it’s not a site we would be in a rush to return to. Fab location for Chester zoo (30 min drive).‬
كُتب بتاريخ 26 أغسطس 2021
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‪Walsall‬, UK32 مساهمة
زوجان • أغسطس 2021
‪I'm giving the park 5 stars it was fantastic, nice setting, nice clean pods, clean shower & toilet block, great hot tubs,friendly staff, however, if you're in your 50s like me & want a relaxing, chilled out few days away, well, I'd think twice!! 1st day was absolutely fine me and my wife just pottered about, sitting on our decking enjoying the peace and quiet. That was until day 2.
2 young ladies turned up loud music in their car, then loud, repetitive music all night long. Well, that was until the local rap DJ turned up to his pod. We had 9 hours of sexually, explicit, offensive rap music. Then to make things worse a young couple arrived and started with their rubbish music too & by the sounds of it were actually having sex in their hot tub. (Moans, groans & sighs). Another couple of girls invited some lads, who turned up at 11pm & they were canoodling in the hot tub into the early hours. In all we at least had ONE decent day out of four. By all means, listen to your music but not everyone wants to hear it. And why do the younger generation feel the need to take pictures of everything they eat, drink, wear or do??.
Would I go there again? Maybe I would if I could pick a week without the loudness of other guests.‬
كُتب بتاريخ 20 أغسطس 2021
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gill b
ليفربول, UK22 مساهمة
زوجان • أغسطس 2021
‪Shower block was filthy even after it had been cleaned. Kids running round screaming after midnight & a security patrol wearing a stab vest which I've never seen on any other campsite I've visited. 1 keycard for shower & toilet never had one of those before either, whole site was tatty with rubbish and dog muck.‬
كُتب بتاريخ 18 أغسطس 2021
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Sarah S
لينكولن, UK219 مساهمة
يوليو 2021
‪Brilliant idea to put all the amenities in a small area we were able to search for some lovely finds from the antique shops
little bit disappointed that the tea shop was closed due to covid but they had put a mobile catering unit there nothing like a proper teapot!‬
كُتب بتاريخ 6 أغسطس 2021
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6 مساهمات
أغسطس 2021
‪This was the first time my husband and I have visited this campsite and I wanted to try something different for our anniversary. I don't normally leave negative feedback or make complaints but I was so disappointed with the customer service here I thought I have to write this. My husband and I booked into a superior pod and although the pod itself was lovely and cosy, we noticed straight away that there was no privacy whatsoever! Considering we had booked the adults only retreat, there was a large pitch at the back of us with lots of children playing football, which is fine, as long as you have the privacy from them. They could see right into our pod and out of the twelve pods ours was the only one without any privets so were open to everyone. Luckily we didn't get the chance to try the hot tub as we would have been fully exposed to the campers behind us! We reported this straight away to the staff, who did not come up with a solution at all to help, other than refund us and send us on our way. With more effort they could have done something to make it more private and make our stay memorable, but obviously they weren't bothered and so we had no other choice than to return home. This was definitely not worth £160, hence why we left. We didn't even get an apology, other than you can speak to the management in the morning and no one else has complained previously! (which I am shocked to hear!) Unfortunately we won't be returning. If anyone does want to try this experience avoid pod 4!‬
كُتب بتاريخ 2 أغسطس 2021
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Lee W
‪Bolton‬, UK7 مساهمات
العائلة • يونيو 2021
‪Well what can i say this is our sec time on this site first time was 12 April we stay for aweek love it family came up to had lots of fun and chilled time so we decided to book again for sons birthday on a hot tub pitch on ariving the electric and waste all the wrong side of the caravan with last time we came everything was ok then had grandparents down so the could see grandchild on his birthday and had the receipts come ov and tell us there no visitors aloud on site witch i thing its absolutely joke were all from then same family and all have done test before come were all in our caravan and even using our own toilet this has ruined his birthday as we all had to go out to be together would not recommend this sit to any on how the staff treated us we think this is just because we've got the hot tub pitch so unfortunately we will never come back to this site agin witch is very disappointed as made quite a few friends here and even they have past commented how out of order it is‬
كُتب بتاريخ 10 يونيو 2021
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11 مساهمة
زوجان • ديسمبر 2020
‪We’ve just returned home from a 1 night stay in a superior glamping pod. There was nothing superior about it. The hot tub was great, but in the pod itself the bathroom was like a caravan bathroom, the shower was mouldy so we have come home early so we can have a shower! The bed was rock hard and I have hurt my back from sleeping on it and we were kept awake most of the night with the radiator clicking constantly through the night. Disappointed to have wasted £160 of our hard earned money on this stay and will not be returning and advising friends and family of our disappointment. ‬
كُتب بتاريخ 11 ديسمبر 2020
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