‪Oceo Spa‬

تعليقات حول - ‪Oceo Spa‬, ‪Ballymoney‬

المنطقة
أفضل الأماكن القريبة
المطاعم
21 على بُعد 5 كيلومترات
معالم الجذب
10 على بُعد 10 كيلومترات

4.5
112 تعليق
ممتاز
‪80‬
جيد جدًا
‪16‬
متوسط
‪7‬
سيئ
‪8‬
سيئ جدًا
‪1‬

Noeleen B
مساهمة
الأصدقاء • مايو 2022
‪I booked in for an overnight with a treatment. They booked the bed for tonight but the treatments for tomorrow. The Oceo manager could only say did you not check the email. She never apologised. I did check the email and the girl put down the wrong treatment and I emailed about that. The girl who took the booking never signed the email. ( I wonder why )Why would I have a treatment at 6.45 pm tomorrow if I had to check out at 11 am

This is the second time the spa messed up bookings I was there in February. Clearly they don’t care. Anyway I was offered dinner but it was only ok. Duty manager did her best. Such a shame used to be a great hotel‬
كُتب بتاريخ 15 مايو 2022
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D K
‪Curracloe‬, أيرلندامساهمة
أكتوبر 2021
‪Firstly I cannot say enough about the wonderful therapist Aisling and the Destress treatment that I recieved on the day I visited the spa. I was really looking forward to my treatment as I had recieved a gift voucher for a significant birthday two years ago that i still hadn't used due to cancellations during multiple lockdowns. When I confirmed this booking I was advised that the treatment included an hour in the thermal suite afterwards which I was really looking forward to as I had heard great things about it! AfterI finished the treatment and had some lovely refreshments in the relax room, I went down to use the thermal suite. I had only walked into the pool when I heard shouting from my right! I looked across and a staff member was standing at the side of the pool shouting something at me (couldn't hear due to the mask and the echo). I paddled over and was abrubtly told "you get out now - pool closed for 45 minutes". Needless to say the benefits of the destress treatment melted away quite quickly! I got out of the pool, threw my robe on over my togs and went out to reception again, explaining what had happened. I was told that my session had fallen "between times?" and was offered a seat in to wait the 45 minutes until the cleaning finished. I didn't want to to this as I was in a wet swimsuit, so asked if I could maybe come back another day to use the suite (not ideal - but was trying to make the best of it). The receptionist asked me when would that be (???) and that she'd have to check with her manager if this was possible. I was irritated at this point and explained that I was dissapointed. I bought some of the products used in my treatment. Later that afternoon, I got an email from the manager stating that they "were dissapointed I was dissatisfied" - and also informing me that I had been overcharged by 18.50 for my products. No offer of reparation for my experience!! I'm baffled to be honest as I had heard great things about the spa, it looks beautiful but have to say I did not recieve 5 star service from Seafield‬
كُتب بتاريخ 28 أكتوبر 2021
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Ryan.k.w
مساهمة
زوجان • أكتوبر 2021
‪Me and my partner visited the oceo spa at Seafield Hotel at the beginning of October 2021, we were warmly greeted at the reception by sinéad who was nothing short of helpful and had a wealth of knowledge answering all of our queries relating to the premises and treatments, the facilities are top class and feels like a world away from home, when we finished in the thermal suites, Sinéad made sure to check in to see had we enjoyed our experience, and wished us well, we will definitely be back soon, the friendliness and approachability of staff like sinéad is second to none and really complimented the experience as a whole.‬
كُتب بتاريخ 3 أكتوبر 2021
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jcgdublin
دبلن, أيرلندا177 مساهمة
سبتمبر 2021
‪Definitely one of the best spas we have experienced in Ireland and I think up there with most in the world! With complimentary robes in the hotel room a quick elevator ride and you are in luxury. A nice reception area to wait for your spa treatment which my wife enjoyed and then an excellent therapy room with a large pool, indoor and outdoor whirlpool and sauna and steam rooms to make a perfect relaxing time - especially for couples. The outside area was amazing and would be perfect even in the middle of winter and loads of space so everyone could relax and enjoy. Definitely will be returning!‬
كُتب بتاريخ 3 أكتوبر 2021
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KatByrne
مساهمة
أغسطس 2021
‪I had a fantastic spa day, felt so relaxed and revitalised. Staff brilliant - from booking to treatments. Katie-May, explained all the options to me and helped me to pick a treatment and she was so enthusiastic that I booked two! My day started with a 9am visit to thermal suite. I was welcomed to the Spa by Sinéad who made me feel very welcome. The vitality pool is worth a visit on it's own. Then came my treatments - my therapist Sharon was superb - I had a full body massage first - an amazing experience followed by a facial - my skin looked and felt wonderful. Thanks to all at Oceo - I'll be back for my birthday!‬
كُتب بتاريخ 1 أغسطس 2021
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Not so sunny so... V
‪Teguise‬, إسبانيا13 مساهمة
أكتوبر 2019
‪Only complaint is...... This spa has ruined other spas for me for ever!!! No matter where we go no spa compares to
Seafield and that outdoor hot tub. Very professional staff lovely setting! ‬
كُتب بتاريخ 21 أغسطس 2020
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Vicki
‪Carrick-on-Shannon‬, أيرلندا294 مساهمة
الأصدقاء • أغسطس 2020
‪This is by far one of the best spa places I have been. The staff were well set up for social distancing.
We both had a facial and it was just amazing. Worth paying the extra for.
After yiur treatment you can stay in the relaxation room. We were so relaxed we nearly fell asleep.
Loved every second ‬
كُتب بتاريخ 5 أغسطس 2020
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Catherine H
‪Wicklow‬, أيرلندا7 مساهمات
‪Went for a Spa day with my daughters and daughter-in-law as a birthday treat. The Spa is gorgeous and ambience ultra relaxing although there were some minor issues, outdoor spa pool was very cool due to maintenance ongoing but it was a very cold day anyway. Some scarcity of shower gel/ conditioner in the showers.. maybe because it was very quiet due to low season. However I'm giving a 5 star for the treatment ('Lift Your Mood') by the therapist Aishling it was amazing. She was ultra professional but made sure I was comfortable and relaxed. Excellent massage and scrub with fab essential oils. My skin felt baby soft after but even better my always- aching shoulders and neck were like new! Lasted much longer than the hour. Such a treat and well worth doing.. do not miss the Spa if you are staying at Seafield, they have swimsuits for sale at reasonable price if you forget yours!‬
كُتب بتاريخ 10 يناير 2020
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Barry H
سوردس, أيرلندا55 مساهمة
زوجان • نوفمبر 2019
‪One of the best spas in Ireland. Sauna steam room pool and outdoor hot tub are all amazing. Highly recommended. ‬
كُتب بتاريخ 6 نوفمبر 2019
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Lou
مساهمة
‪Visited the seafield spa yesterday with 3 family members. Had the most relaxing time ever on a Spa Day. Nothing was a problem from reception to therapists to cafe employees. The highest level of service throughout. Beautiful surroundings and decor, thermal suites just fantastic. Cannot fault the day. My therapists name was Claire she was so warm and friendly yet super professional. I had a hot stone massage and mini facial Claire really put me at ease and explained everything.
I have to mention the other therapists Milca, Julia and Paula who looked after the rest of our family members. We spent our time devouring our afternoon tea arguing over who was the best therapist. Each one of us thinking it was ours .... so just shows the level of skill each therapist had we were mesmerised. We will definitely be back and hopefully make it an over night stay next time. Just Fab.‬
كُتب بتاريخ 30 أكتوبر 2019
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