Hatta Mountain Bike Trail Centre
Hatta Mountain Bike Trail Centre
Hatta Mountain Bike Trail Centre
4.5
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المنطقة
تواصَل مباشرة
4.5
51 تعليق
ممتاز
34
جيد جدًا
13
متوسط
0
سيئ
1
سيئ جدًا
3
NorthStar48119020114
مساهمة
الأصدقاء • نوفمبر 2024
Terrible place never go please very dangerous and staff are very rude and always are swearing at you. DO NOT GO FOR UR SAFTY
كُتب بتاريخ 12 نوفمبر 2024
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hadieh a
مساهمة
الأصدقاء • يناير 2023
Such a beautiful place with amazing facilities ruined by disaster service.
We are regular visitors to wadi hub, unfortunately level of service is getting poor and poorer. As always, our day was ruined by the check in point. The lady at the reception called Arena was extremely rude and doesn't have any idea about customer service and hospitality.
I have never in my entire life experience ed or saw a customer service representative shouting at the customer saying "you don't feed me" and intrupupting me while speaking by saying "I will speak first". The worst part was when we asked to meet the person in charge and, she closed the window on our faces. We are very disappointed, this is not the level of service we expect to see in Dubai and Dubai Holding in particular. I suggest people incharge to select qualified employees for these critical hospitality positions since this is image of Dubai which shouldn't be damage by this type of unqualified employees.
We are regular visitors to wadi hub, unfortunately level of service is getting poor and poorer. As always, our day was ruined by the check in point. The lady at the reception called Arena was extremely rude and doesn't have any idea about customer service and hospitality.
I have never in my entire life experience ed or saw a customer service representative shouting at the customer saying "you don't feed me" and intrupupting me while speaking by saying "I will speak first". The worst part was when we asked to meet the person in charge and, she closed the window on our faces. We are very disappointed, this is not the level of service we expect to see in Dubai and Dubai Holding in particular. I suggest people incharge to select qualified employees for these critical hospitality positions since this is image of Dubai which shouldn't be damage by this type of unqualified employees.
كُتب بتاريخ 4 فبراير 2023
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O 21
مساهمة
العائلة • فبراير 2022
Please be careful.
We have just left this place and are truly shocked of how horrible the service was. It was extremely dangerous conditions and we have two very young kids. All of the staff failed to warn us if any of the dangers and for two hours neglected us in dangerous weather conditions. They then did not accommodate us and essentially lied to us about availability of safer accommodation.
We spoke to the general manager in person who was extremely unhelpful and was the one who lied to us about availability. We have now had to leave with two crying kids and horribly tired from the experience, this was very disappointing and no care was shown by the general manager.
We have just left this place and are truly shocked of how horrible the service was. It was extremely dangerous conditions and we have two very young kids. All of the staff failed to warn us if any of the dangers and for two hours neglected us in dangerous weather conditions. They then did not accommodate us and essentially lied to us about availability of safer accommodation.
We spoke to the general manager in person who was extremely unhelpful and was the one who lied to us about availability. We have now had to leave with two crying kids and horribly tired from the experience, this was very disappointing and no care was shown by the general manager.
كُتب بتاريخ 21 فبراير 2022
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Вячеслав Б
إيركوتسك, روسيا6 مساهمات
زوجان • يناير 2022
Отличные Велосипеды , хорошо подготовленные трассы, хороший сервис)
Конечно пейзаж немного унылый по сравнению с горами с буйной растительностью, но как нагрузка отлично)
Конечно пейзаж немного унылый по сравнению с горами с буйной растительностью, но как нагрузка отлично)
كُتب بتاريخ 26 يناير 2022
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Jia M
مساهمة
العائلة • يناير 2022
One Thing they just don’t care about health and hygiene. The staff wears no masks! At the tube ride my 13 year old son politely requested the driver taking the kids up to the tube to wear a mask, and he said sit quietly and enjoy your ride.
There are no sanitizers for customers. 45 Dhs per ride and they don’t even sanitize the tubes after every ride.
There are no sanitizers for customers. 45 Dhs per ride and they don’t even sanitize the tubes after every ride.
كُتب بتاريخ 9 يناير 2022
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ethem eldem
إمارة دبي, الإمارات العربية المتحدة6 مساهمات
ديسمبر 2021
There are trails for all sort of experience , certainly some expertise is needed for even the green ones. lot of rental possibilities at decent prices
كُتب بتاريخ 6 ديسمبر 2021
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Brwnranger
دُبي, الإمارات العربية المتحدة21 مساهمة
الأصدقاء • أكتوبر 2021
I have been up to the HATTA mountain sign before. But a couple of new friends, a French family with two lovely little girls made it special this time. It's an easy one hour hike with plenty of spectacular views on the way. Jackie is your go to person if you want the best of Wadi Hub's outdoor experience. She's with Ariel, Innocent and Mae at the reception. James, Shristi, Prakash, Muhammad and Alvin are your best instructors in the ax throwing and archery department. I have never seen such passionate and dedicated staff who clearly loves what they do. Don't forget to look for them when you visit. You guys rock! Will go back again soon. 😊
كُتب بتاريخ 22 أكتوبر 2021
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Fahad A
دُبي, الإمارات العربية المتحدة3 مساهمات
مارس 2021
Definitely worth the 2 hour drive from Dubai.. try to arrive early. Tends to get busy on weekends.
Friendly staff.
If your not used to mountain biking, go for the premium bikes, as the impact is softened on your'behinds' :) .
Great Arabic restaurant 2 mins away on the roundabout, suggest you bring your lunch from there if your in for a fresh hot meal.
Friendly staff.
If your not used to mountain biking, go for the premium bikes, as the impact is softened on your'behinds' :) .
Great Arabic restaurant 2 mins away on the roundabout, suggest you bring your lunch from there if your in for a fresh hot meal.
كُتب بتاريخ 28 مارس 2021
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BellsDubai
دُبي, الإمارات العربية المتحدة182 مساهمة
فبراير 2021
The biking trails are colour-coded (like ski runs) in terms of difficulty so we could choose one that suited our level. The bikes are in good condition - we had a great time riding the trails for an hour.
كُتب بتاريخ 26 فبراير 2021
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NICHOLAS T
دُبي, الإمارات العربية المتحدة10,526 مساهمة
الأصدقاء • فبراير 2021
There are so many activities available from
Wadi Hub, including mountain biking, hiking, water slides, zorbing, ace throwing, zip wires, gel ball (like paint ball) and more, with overnight stays available in the cool lodges or at the campsite.
There is also a nice cafe and food trucks lots lots of parking.
A great day out with something for pretty much everyone.
Wadi Hub, including mountain biking, hiking, water slides, zorbing, ace throwing, zip wires, gel ball (like paint ball) and more, with overnight stays available in the cool lodges or at the campsite.
There is also a nice cafe and food trucks lots lots of parking.
A great day out with something for pretty much everyone.
كُتب بتاريخ 19 فبراير 2021
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Can you rent mountain bikes there??? If not where is best to rent from?
كُتب بتاريخ 22 مارس 2019
Yes. You can rent a mountain bike. U can rent at HATTA Wadi Hub. They also have packages including the mountain biking. We paid DO IT ALL package. Cost 130aed per person. Including mountain hiking, biking and unlimited kayaking.
كُتب بتاريخ 22 مارس 2019
I think they would still be open in summer as you do not need to book - it's free. Campsite was free. So just pitch up and go. However, it will be very hot, so lots of sunscreen and water.
كُتب بتاريخ 5 أغسطس 2018
Hello, is the Adventure HQ store still open at the start of the Mountain Bike Centre trails? Last time I was in Hatta (about 5 months ago) it was open but when I called Adventure HQ, they said it was closed & you now need to hire bikes from their office at Hatta Fort Hotel?
كُتب بتاريخ 1 ديسمبر 2017
Weren’t open when we visited three months ago.
كُتب بتاريخ 1 ديسمبر 2017
How is the temperature in early September foor moutain bike, if you start at 6-7AM in the morning? Planning a trip in hatta next week-end 8-9 of Sept.
كُتب بتاريخ 2 سبتمبر 2017
September can still be warm but starting at 6 would give a couple of hours to ride in relative comfort. It is now October and riding until mid morning is ok.
كُتب بتاريخ 19 أكتوبر 2017
Does anyone have a contact number for the Adventure HQ at the start of the trails? Or is it ok to just turn up on the day without booking a bike and rent one? I can't find their contact details anywhere but I'm a little worried about turning up without having reserved a bike beforehand. Thanks
كُتب بتاريخ 1 مايو 2017
I would recommend hiring a bike in Dubai and taking it with you as the opening hours for the Adv HQ store are erratic and it does not stay open for convenient times to return a bike on the same day.
كُتب بتاريخ 19 أكتوبر 2017
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