Not sure - but it is a small area so it might be tricky generally if you were to bring a dog

Yes grd floor is fine to access although it will be tight in some places due to layout and amount of people visiting. Grd floor also has a place to eat/drink while may be someone goes around the upstairs areas. Only one place to pay for anything and that's on the grd floor. It takes a bit longer at the tills as they need to type in the artists number so they can allocate the sales to. Don't be put off and go I'd say its worth a visit but may be avoid w/e's and coach drop off times. Grd floor has pictures, cabinets display items, kitchen items one off gifts items, clothing / bags etc