Terrible service, yesterday I arrive to this hotel with a paid confirmation and they didn’t have any room left for us, so they leave us without any room, they didn’t have given me my money back, terrible experience, the worst of my life. Imagine going there with a paid confirmation and and that someone tell you that they don’t have any room for you without any remorse. Terrible and unnaceptable.
Situated approximately 6/7 mins walk from Offenbach Kaiserslai S Bahn station. Check in was very friendly and quick and the common areas of the hotel looked newly renovated and was decorated in modern style in fact you could still smell the paint. Room was quite large, clean, very quiet and also newly renovated. Bathroom had a powerful shower and hairdryer and the bed was comfy. The only problem I could see was there were only three coat hangers between two people. The only downside to this hotel is it’s location, it is situated in a business area without any amenities apart from a McDonalds a few minutes walk away, and although the hotel offered a bar at very good prices we didn’t see any evidence of food being offered. All in all a fantastic hotel with friendly staff, modern and clean rooms and brilliant value for the price paid…
Schönes Hotel in einer ruhigen Vorstadtgegend. Schnell zu erreichen mit der S-Bahn aus Frankfurt (ca 10 Minuten Fahrt). Die Mitarbeiter waren sehr nett und das Frühstück wurde frisch zubereitet, es gab sehr viel Auswahl.
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