The restaurant/bar is open every night I think. Check the opening times on the website. Restaurant is very popular with residents and non-residents so you will have to book a table!

Yes it certainly is

No smoking rooms

There is a lift, although it is sometimes out of order...

Dear Sir. We made the decision not to store guest's luggage in our back office over 2 weeks ago, long before you booked. Prior to that we have never advertised luggage holding and this has service has never been listed on our facilities section on the site which you booked through. I have received a complaint from my receptionist, who was trying her very best to explain this to you, about the manner in which you and your wife spoke to her - shouting at her and telling her she is "ignorant". This was overheard by a number of guests sitting in lounge, and staff, who felt it necessary to come to the desk after you had left, to check she was ok. My team (including Lucie who has been here for over 1 year) are extremely professional and extremely helpful & warm - this is evident from the 100's of reviews posted on this site. Your abusive and inappropriate behavior towards my staff is certainly not welcome in our hotel. Should you wish to take this matter further l will be in the hotel from 1pm onward tomorrow. Regards Dan Taylor. General Manager.