Hello, we plan to visit in January. Is swimming pool closed or is there a place for sunbathing? Is the pool heated? Thanks

Do you provide local tours for families at a reasonable price?

Do you have smoking rooms with balcony attached?

Hello Eastin Residences Team! As per your hotel website, we saw that it says you have free scheduled shuttle from/to the airport. We tried sending emails to reservation team to ask about this but only got reply saying that it's 7 OMR. So, we would like to ask again if you do have free shuttle provide to guests staying at the hotel or not? If not, we would like to ask if you know how much it would cost for a taxi from/to the airport? And also, how much do you think a ride from the hotel to the dessert camp cost? It would mean a lot and help us so much with your response, thank you in advance and appreciate it! Best regards, Ammy T.

Hi, I've booked 4 nights accommodation from beginning of February. I've read the reviews above & wondering if its still possible to organise day trips from the front desk or is it better to book a tour online & just organise some transport to get me to the tour's meeting point. Any help is appreciated :)