Thank you for submitting your question. We kindly may inform you that room service is extra chargeable service. Best regards, Guest Services Team

Hi. Shuttle service does not operate during the winter period (from November 1 to April 1).

From November 1 to April 1, all winter concept services will be provided in the main area of the hotel. The park is open for visits and walks, beach access, but its services are no longer operational. The pool has been heated since November 1. We would like to note that only one small outdoor pool is located next to the main building spa. The indoor pool is also heated. A hammam and sauna are available. In winter (from November to March) table tennis, darts, free lawn tennis, as well as bowling and billiards (for a fee) are available. A children's room is open for children, and there is a mini-disco in the evening. Evening entertainment includes music, contests, bingo from the animation team in the Panorama bar. In winter our A'la carte restaurants are open with reservations for 20 or more people. (For more information, please ask the paid guest relations staff when you arrive at the hotel).

Hi. There is no iron and ironing board in the rooms, but there is an ironing room in the hotel which you can use.

It's not clear yet, but if you wish, send us an email so we can help you.