Hello DL1017, Thank you for submitting your question. There could be a number of reasons that you are unable to find anything on the App or online. The app may be down in general, unfortunately this isn't something we are able to fix as it is a Marriott program and they handle the app side of it. Another reason is that we may have a minimum night stay requirement and if you are putting in times that don't match the minimum nothing will show up. Perhaps you are trying to book a specific rate type or room type and these are already sold out. If you aren't able to find what you are looking for through the app I would recommend contacting our reservations department directly and they can assist with booking the reservation.

Hello, My apologies for the delayed response to your question regarding our resort fee. If you go to our Inn at Bay Harbor webpage and click on the accommodations link you will find the list of our resort fee items towards the bottom of the page. Please let us know if we can be of any further assistance.

Thank you for your question. We follow the Federal Government and Michigan State American's with Disabilities Act requirements when it comes to service animals. They define a service animal as a guide dog, signal dog, or other animal individually trained to provide assistance to a person with a disability. If they meet this definition, animals are considered service animals under the ADA regardless of whether they have been licensed or certified by state or local government. Service animals perform some of the functions and tasks that the person with a disability cannot perform for him or herself. Guide dogs are one type of service animal, used by some people who are blind. This is the type of service animal with which most people are familiar. Service animals also help people with other kinds of disabilities in their daily activities. Some examples include: • Alerting persons with hearing disabilities to sounds. • Pulling wheelchairs or carrying and picking up things for persons with mobility disabilities. • Assisting persons with mobility disabilities with balance.

No indoor pool that I saw; just an outdoor pool and the lake. Plenty of firepits and heaters though, great places to sit outside and enjoy the scenery with a cup of coffee or a cocktail.

The pool and hot tub are weather dependent. We always try to keep the pool open until Mid-October. The hot tub stays open all year but we do shut it down occasionally to do scheduled maintenance.