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‪C/O Hiriz Hotel‬ Near Railway Station, Airport Road, ‪Kutch‬ 370001 الهند
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رقم 8 من بين 10 أماكن إقامة مخصصة في ‪Kutch‬
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‪C/O Hiriz Hotel‬ Near Railway Station, Airport Road, ‪‪Kutch‬‬, جوجارات 370001 الهند
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P Mirchandani كتب تعليقًا في فبراير 2020
مومباي (بومباي), الهند11 مساهمة3 أصوات مفيدة
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We visited Rann of Kutch from 11-14 Jan. Meant to book at the tent city but made the mistake of booking Kutch Utsav Tour(clicked on the first add in Google search), because we thought it was all in the same place. Summary: • Day1-Arrival at Bhuj stn, and taxi transfer-smooth. Check in, had simple lunch. There was no achar/mirchi/papad/fryums, etc. which you would associate with a meal in Gujarat. • It was supposed to be a deluxe A/C tent – however, the A/C didn’t work. Room was average – nice firm mattress. Hook stand in the bathroom was broken(attached). Bathroom had a nice big slit(attached). The evening sunset was nice. • Dinner-told it will start at 830. At 845 PM, the dishes were empty(pic attached). Food was decent, but couple of repeat items from lunch(baingan and khichdi/curry). Bajra roti was nice. • Day 2 – Went for sunrise with our “knowledgeable guide/driver”. He told us sunrise was at 630 AM. Googled later to find it was at 741 AM. Wasted an hour and doing nothing in the cold. There were very few other tourists. • Back to room for a bath-no hot water available. Went for breakfast-was supposed to start again at 830. It started at 850. Big line for parathas – 40+ people, the cook would get 4-5 parathas at a time, so it took a lot of time for us to finish. Parathas were very ordinary. Curd was full of ice. • Now I was thoroughly annoyed at the service. I complained to the staff – he just looked at me. Said curd must be ice cold, paratha must be hot so we will make fresh – which implied we should keep waiting in queues. Spoke to the agent through which we did the booking(Zubair) – he said we will talk to the hotel. • As a result, we got late, and couldn’t make it to Mata nu math. We decided to go to Kala Dungar. Considering the quality of service, we decided to have lunch out. Our knowledgeable driver took us to a very mediocre place for lunch. • In the evening we visited Bhuj city, had some nice food, and started making alternate plans for the next day. • We managed to get a reservation at the original tent city for day 3. I emailed and then called the agent – idea was to get some refund at least. I told him the issues we had – instead of doing anything about it, he started shouting at me – saying how can you talk like that, how can you send an email like that(attached) etc. Said tent city had a fire and people died, at least you weren’t there so you survived. It was futile arguing. I asked him about the money we had to pay-he asked us to pay for all the days. No refunds at all. So, we paid for the third day/night too which we didn’t even stay. We had made the mistake of making another booking for parents(Feb 10-13) which I requested him to adjust the amount with – he refused. Said that would be refunded separately in a week. • When back to the hotel, I asked the hotel staff too. Of course, we had to pay the full amount for all 3 days they said. So, we did that – paid 31500 for a 3nites/4day booking for which we stayed only 2nites/2days. • Day3–Checked out, went to actual tent city. Had an amazing time, great food and an outstanding cultural programme with garba, star gazing, puppet show, fire blowing and other amazing performances As per the brochure(attached) of this place, there were a bunch of things missing 1. Room heater – none. Most of the time there was no power. The lights available in the room were poor and dim 2. Electrical Cattle with sachets – none 3. TV – none 4. 24 Hours Running cold and hot water – hot water was available only after 830 AM. 5. 24 Hour Room Service – well I didn’t bother asking for this. There was a lot of mud outside our room – no one bothered cleaning it when we were gone.(attached) 6. I had to literally beg for my refund. Finally called another guy from the office – cancelled on 12Jan and was told I would get the refund in one week. Finally got it on Feb5(13K refund out of 14350). So go to the original tent city. Non ac rooms are good–3day/4nite is just 38K all inclusive(agency Akshar travels).
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تاريخ الإقامة: يناير 2020
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الهندجوجارات‪Kutch District‬‪Kutch‬
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