I don't understand the idea of architectural /interior designer for this hotel property. The TV was hung on the wall next to bathroom rather than in front of beds. I want to ask the interior designer how to see the TV when guests sit in sofa or in beds? Air-conditioner is much too loud. More ridiculous, even I turned off the air-conditioner, the ventilation system still operated and created huge noise. Finally I found the electric brake on the wall and then turned off the two electric brakes. The architectural designer of this hotel was completely unreasonable and unqualified.
How can a brand new hotel have such paper thin walls?? The walls were so thin that we could hear the guy next to us when he sneezed and clearly make out all his phone conversations. Unfortunately, we could also hear his TV all. night. long. When we called the front desk, they said they'd send someone up, but they only called. Thirty minutes later when the TV was still blaring at 1:30 am, we called back and they told us they had called the room, but no one had answered, so there must not be anyone in there. For the love. We asked to be moved to another room the next night, which they accommodated. However, since there were only 10 cars in the parking lot for a hotel with 4 floors, why were they putting people right next to each other in the first place? Our new room was the same status but much bigger, leading us to wonder why we hadn't gotten that room to begin with since we're Platinum members. The rooms are nice and well-appointed with small kitchenettes - two stove burners, microwave and medium-sized fridge along with silverware, pots, pans, and dishes. The bathrooms have good quality shampoo, conditioner, and bath gel in the shower (no mini bottles), but the entire bathroom only had one hook and a tiny sink vanity - seemed like a really poor use of space. On the bright side, each bedside had ample plugs and USB ports. We tried the free breakfast our last morning and what we had was good - muffins, fruit, hard boiled eggs, turkey sausage. There was also a waffle maker and oatmeal. The gym looked really nice and spacious with a lot of cardio and weight machines (and free weights). Overall, we wished we'd just stayed at the Courtyard Marriott that we've always stayed at. If it ain't broke, don't fix it... unless what's broken are paper thin walls.…
Theyrefused to issue me even a partial refund even though I contacted more than 2 wks. in advance. I as suppose to be a Marriott Club member. I hate to see how they treat someone who isn't in the club
Perfect hotel for our weekend getaway. Brand new. Loved the spacious room, shampoo, conditioner and body wash in shower. Comfortable bed. Salt water outdoor pool. Very friendly staff. Several restaurants, cinema and shopping within a mile. Everything you need.
Brand new hotel! The staff at the front desk is very friendly and helpful Offering advice on nearby local eateries. Although the hotel appears to be in the middle of nowhere it’s actually less than a mile from every restaurant or retail store you could hope for. I will definitely be staying here on all future trips to Owensboro.