Place smells smoke of burning leaves all around, everyday.Room is dirty and not maintained. There is wifi but is only limited for some rooms because signal is weak that you couldnt even connect to it. Staff are useless. If there is rate of zero I would chose zero, not even 1.I even bought my own wifi.
NEEDS a LOT OF IMPROVEMENT 1. No proper parking not safe since frontage is a Gasoline station. 2. Not friendly for PWD and wheelchair. It does have ramps on the way to the front desk & resto however there is no elevator for wheelchair /PWD. We stayed here with 2 seniors and 1 pwd the sad part is they want us to be placed on the third floor!? I did indicate on my reservation i have 2 seniors. Poor forecasting and not checking reservations. 3. Breakfast: upon check in they did inform us as a buffet but the next morning they are now telling us that is a controlled buffet. Its just typically plated but unli rice. Other hotels are 2-3 stars when they say buffet they mean it and everyday corned beef😒 4. No phone directory upon arriving at our room i have to shout out to the lobby to get the number. 5. Our ref in room 234 smells fish! It has blood on it! When we checked inn! Yuck! 6. There was an event during our stay and after the event 10pm they are still noisy. Can you please put a sign a silence time from 10pm to 8am? Pls. be considerate other guest ? Some guest are just too noisy! 7. I was shocked bcoz ice bucket is with fee of php 35? Per small bucket? Thats a lot for small ice! 1-5 star hotels offer it for free. Dang! Don’t get me wrong i love the interior design of this hotel! Spacious! But it needs More improvement! Your hotel looks 4 star hotel but the basic needs for PWD /Seniors is poor. …
Nothing to complain, room is new and spacious, clean is sure, and staff is helpful and warm heart to help. In comparison to room rate , you have that kind of feeling that you take advantage of them. Great value for money Next time I will be sure to stay here again.
@ SoLa the room was clean and very comfortable for 4 people. The staff is very friendly and accommodating. We were able to look at the room options before finalizing our booking and greet you with their Pink Passion beverage upon arrival. Only issues - wouldn't consider wifi in room (as the signal was best in the lobby) and other guests in the courtyard being noisy after 10:30 pm when some of us were trying to sleep. Otherwise it is very enjoyable, would recommend for a one night/weekend stay. (But anything longer I probably would consider elsewhere.)
We had a great time during our stay (3 nights) because of the hotel’s friendly staff and comfortable rooms. The location is fantastic! Very close to the airport and walking distance to shops and restaurants. The hotel is new and it seems like the nicest looking hotel in the area. Would definitely recommend staying here!