Hi there, I just wanted clarification on the breakfast, drinks etc. Is breakfast included in the price? What about drinks and/or snacks, are these also included in the price or are these extra?

Are sun loungers on the beach complimentary for guests staying at the hotel or is there an extra charge to use them?

how much per night

I just booked an executive suite and I need to book another room for 1 person for a parent traveling with us. I have emailed this hotel several times and not once have I received a response. I hope I don't regret booking here. I need a suggestion on what room type to book if I need a room without many stairs. I read from reviewers that there is an old section of the hotel and a newer section. Im assuming the suite I booked is in the newer section (correct me if I'm wrong). If I book the Deluxe double room, is that in the older section? Does that have many stairs? How far will that be from the newer section of the hotel where the executive suites are located? Any help is much appreciated! On another note did anyone else have an issue with customer service inquiries via email prior to their stay? It seems so unprofessional especially from a "4 star" hotel.

Hello Tropicana, We were scheduled to stay with you August 28 -September 1 but it appears that travel from the United States to the EU has been banned for this Summer. Can you please provide a refund?