أحد أفضل الفنادق التي أقمت فيها ، كل شيء كان مثاليًا ، نظافة ، طعام ، فريق عمل ودود ومتعاون. شكر خاص للسيد فادي ، مدير مكتب الاستقبال ، لمساعدتي في حل مشكلة غير متوقعة في جهاز الكمبيوتر المحمول. لقد أنقذ رحلتي حقًا. وقد تمتعت وقتي هناك.
Last time I was here I thought it's only because of the opening and the new manager Mr Mutaz, but this time I found the hotel more beautiful and relaxing, the breakfast is exactly European five stars breakfast with the Egyptian corner felafel and fetter with black honey, the welcoming of the hotel manager and his team was really touching, and I was surprised they remembered my name, I decided to stay more couple of days before going back to Amsterdam and will be back again this May.
The brand-new hotel is located in a quiet area of New Damietta and is a pleasantly tidy, well organized and very clean business hotel. Though the COVID 19 hygienic measures, such as the face masks, could not be always imposed on the hotel guests, which is understandable in this part of the world, the staff itself was always strictly implementing the hygienic concept and wearing the masks. The hotel team is extraordinary friendly and helpful, providing kind considerate service. As example, any wish related to a missing, not really essential, item of the breakfast buffet, was organized the day after. M.Adnan
One of the best hotels in the delta, the service is excellent and the food is delicious I attended a party on Thursday and it was very interesting The hotel is great in cleanliness and safety,, Very suitable for families as well, and they have play areas for children
This is a very well maintained hotel, very clean, and we liked the central location. The breakfast in the restaurant overlooking the swimming pool and the amazing green great, varied breakfast items and tasty. The Guest Relations Aya was very welcoming and helpful. The staff at the restaurant and the cafe were all friendly and funny. The manager Moaataz is very kind and he came to our room to fix the flushing due to no plumber at night, I still cannot believe a hotel general manager come to our room to fix something in the bathroom, my wife and I were very surprised and it was like WOW impression. Happy to see such level of European standard hotel service in Egypt, I will definitely come back and recommend the hotel to my friends. <