فندق رائع رأيته من قبل ، كان فريق العمل ودودًا والموقف لطيف للغاية ، الغرفة نظيفة جدًا ومحدثة ، عائلتي راضية جدًا وهذا الفندق قريب جدًا من الأهرامات بفضل الكثير.
I felt that I’m in jail, security guys treat like intelligence agents, use the CCTV like tools to be aggressive with guest, even guests room visit not allowed no need to negotiate with the guest after matter happened, just a call from who ever deputy GM or Assistant GM I don’t remember the title
The hotel was very clean. Everyone working there from porter to reception staff and room service manager and cleaners, they whet all very nice and kind and helpful. The hotel and rooms are super clean and cozy the cleaning man Hasan was so eager to serve and make us always comfortable. The location of the hotel is very good between mall of Egypt and mall of Arabia. The only thing made me give it 4 stars was the breakfast was very poor not variety of food and very little amount of food in the buffet. Also the smell of the frying oil in the restaurant where we had our breakfast was so unpleasant. The music in the morning was not a morning music but dancing and so loud.
سئ للغاية وغير ملتزم مع العميل بمعنى أصح لا يحترم العميل وطقم الموظفين غير مؤهلين وليسوا على درجة كافية من الكفاءة للعمل فى مجال مثل مجال الخدمة الفندقية خاصا طقم الاستقبال والحجز بجد تجربة سيئة جدا ولن تتكرر من يبحث عن مكان يحترم العميل ومكان يليق بإقامة عائلية راقية لا لا ارشح له هذا المكان
I Had A Wonderful Experience, Every Staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help also all management staff was very helpful and nice persons, Thank you! i Will recommend to my colleagues
هل تمتلك أو تدير هذه المنشأة؟ اطلب إدراجك مجانًا للرد على التعليقات وتحديث ملفك التعريفي والمزيد.
اطلب إدراجك