فندق ممتاز ، مدير المناوبة أو المسؤول في الحجوزات لم يكن على قدر كاف من اللباقة . مطعم البوفيه للعشاء كان هناك تمييز في التعامل مع الزبائن حيث ان الأوربيين كانت لهم معاملة خاصة مقارنة بباقي الزبائن ، أطباقنا المستعملة بقيت نصف ساعة دون أن يأتي أحد ليأخذها.
Dear Mr Khaled A,
Thank you taking the time in sharing your review on your recent stay with us.
Your feedback with regards to the professionalism and the service level has been highlighted to the team to be looked into to ensure it does not recur.
Overall, we hope you had a wonderful time with us and we hope to welcome you back in the near future.
With kind regards,
Darren Darwin
General Manager
الاقامة كانت خيالية وتجربة مثالية في فندق رائع وفي أجواء رائعة بدرجة حرارة منخفضة عن باقي المناطق وذلك لموقع الفندق المرتفع بالجبل الاخضر
وبمعنى الكلمة الفندق يستحق الشكر والثناء لخدماته ومرفقاته واخص بالذكر الموظف VAISAKH الذي لم يقصر معنا وقام بواجبه واكثر
Dear fahadabdullaalit,
We appreciate the time you have taken to publish your wonderful review about your recent stay with us.
Reading your positive invaluable feedback regarding your experience gives us great pride to know that we have created some amazing moments for you to take away. I will make a point to share your words of compliments to the team and especially to Vaisakh.
We look forward to your next visit for a greater Anantara experience.
With kind regards,
Darren Darwin
General Manager
يوجد الكثير من البعوض الى خرب ام ام الجو ولاكن المكان ممتاز و الاسعار ممتازه و الاجواء العامه رائعه فندق عائلي و ينفع للازواج بس الغرفه مع مسبح مطله على حافه الجبل جدا جدا ممتازه و المسبح جميل و الماء دافي
Dear 3allawzi,
We appreciate the time you have taken to write your review in regards to your recent stay with us.
Your feedback with regards to the mosquitoes have been shared with the relevant department to be looked into. Overall, we hope that you had a wonderful stay with us and managed to takeaway some great memories.
We look forward to welcoming you back in the near future.
With kind regards,
Darren Darwin
General Manager
المكان جدا جميل ويتميز بالهدوء والسكينة بعيدا عن ضوضاء المدينة.
مستوى النظافة جدا جدا ممتاز ،، أيضا الاستقبال والاهتمام بالنزلاء رائع ،، سهولة الوصول للخدمات.
من أجمل الفنادق التي زرتها حتى الآن ،، وأتمنى أن أعود لزيارته
Dear Azhar_Saif,
We appreciate the time you have taken to publish your wonderful review about your recent stay with us. It is with great pleasure to note how much you have enjoyed your stay and we are delighted that you were pleased with the service and the hospitality you have received during your holiday. I have shared your words of compliments to the team who will be thrilled that they had contributed towards your staying experience.
Thank you once again and we hope to welcome you back in not too distant future to Jabal Akhdar.
With kind regards,
Darren Darwin
General Manager
موقع رائع وفندق راقي جدا خدمات مميزه مع طاقم عماني مميز في الاستقبال والخدمات أسعدني كثيرا . الفندق جدا رائع وممتاز .. الخدمات والمرافق جدا راقيه والموقع على حافة الجبل المطل على المدرجات الخضراء والجبال الشاهقه
Dear waleedsulaimana,
We appreciate the time you have taken to write your review in regards to your recent stay with us.
We sincerely hope you managed to take away some amazing memories and we are glad that the service and hospitality you received were to your expectations. I have shared your words of compliments to the team, and especially to our Omani colleagues who will be thrilled to know they contributed to your stay.
It will be a great honor to welcome you back soon with your family members and looking forward to offer you the Anantara experience.
With kind regards,
Darren Darwin
General Manager
