Nice hotel. Upsetting incident - فييستا إن مونتيرري فالي

Dear guest (MauricioGonzalez).

I truly appreciate the time to share your important feedback regarding your experience.

My sincere apologies for the unexpected situation and thank you for giving us the opportunity to act immediately.

Every situation is a new way to improve our process and we will guarantee the actions taken in order to resolve them all.

We are looking forward for your visit back again in a near future in order to provide a memorable experience.

Best regards.