Dear lolomt141,

Thank you for your recent stay among us at the Hyatt Regency Chantilly and for taking the time to respond to our guest survey.
Please be assured that all your feedback about the room will be shared with our team. We truly believe that all those information are positive to get better.

We sincerely hope that these inconveniences will not affect the trust you have shown towards Hyatt Regency Chantilly and we would like to reiterate our most sincere apologies.

We hope to have the opportunity to welcome you back soon among us and provide you a better stay.

Warm regards

The Hyatt Regency Chantilly team