Dear Hatem,

Many thanks for your lovely review here in TripAdvisor! I am sure you had amazing time with us and it was my pleasure to get to know you and make sure your stay is going perfectly. I will definitely share your feedback with the team, who made your stay so special.

I hope you will visit us very soon again and stay safe until then!

Anna

Dear guest,

I am very grateful that you found some time and shared your feedback about your recent stay with us.

I am happy to know that Finolhu was a great trip to Maldives and that it created such a beautiful memories in your hearts! We are grateful to your feedback about the service, and resort overall. We have well noted your comment about the privacy standards, and we will look in to the possible solutions for the future.


Looking forward to seeing you again!
Anna

Dear Sima_Bader,

Please accept my sincerest apologies as we were not able to provide you with the quality of services you deserved. This is uncharacteristic of our resort and team as we try hard to make sure all of our guests have a rewarding stay. Be assured that I made a note of your remarks and have cascaded them to the appropriate heads of departments in order to improve. We may not be able to change the past but if you give us a chance, we will completely make it up to you.

Yours sincerely,
Marc Reader