Dear 927douglasm,

Warm greetings from Grand Hyatt Tokyo.

First and foremost, we would like to thank you for your continuous patronage and for spending precious time to provide us with your valuable feedback. It was our pleasure to host you and your family during your stays in Tokyo. Your feedback on the hotel pool opening hours for children has been shared with our team, and we will take your concerns into consideration.

Once again, thank you for taking the time to share your feedback with us. We are looking forward to welcoming you back in the near future.

Best regards,

Grand Hyatt Tokyo