Dear Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Bof Hotel Uludağ Ski & Luxury Resort. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind regards, Bof Hotel Uludağ Ski & Luxury Resort Management,