Dont waste your money, book the Hyatt - هيلتون ترينيداد آند كونفرنس

Dear Amorgan918,

Thank you for the review. Please accept my sincere apologies for the experience at the concierge desk and for any inconvenience you endured during your stay with us. Our primary focus is to provide excellent service experiences to all our guests, therefore we apologize once again that your stay with us fell short of this goal. We truly value the feedback you have provided as it gives us an opportunity to review the area of focus and will address this with the management team. Once again thank you for your feedback and we hope that you will nevertheless choose to return in the future in order to give us the opportunity to restore your faith in our hotel.

Warm Regards,

Jaap van Dam
Director of Operations