Dear Abdulhameed_alsaad,

Warmest Greetings From Novotel Tangerang!

Thank you very much for taking the time to share your experience with Novotel Tangerang. It is always a pleasure to receive feedbacks from our guests. However, I am very sorry to hear that your bathroom and breakfast experience did not meet your standard of expectant. For that, let me offer my most sincere apology.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Please rest assured that we are going to address the problem and prevent future occurrences, and we hope that you will enjoy the experience that many of our guests have grown fond of on your next visit.


Regards,
Windiarto
General Manager