Dear TrueLoveSKA,
Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback about Wifi quality is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
Again, we appreciate your sharing, your concerns, and your corrective feedback. It is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely yours,
Arief MAULANA
General Manager