Dear Our valued guest,
Warm greetings from Tropitel Sahl Hasheesh hotel!
We would like to thank you for your feedback and your kind attention to our hotel, It is with great concern we received your comments outlining the unlike service you had during your last stay with us, thank you for bringing this matter to our attention. We can only improve through the guest’s feedback as we consider each comment raised by our hotel guest as a big support to find out the weakness point to work on it and improve our service seeking to achieve our main target which is our guest satisfaction
We regret that your stay with us wasn’t up to your standard , and we had the honor to meet with and to do our best to clear any bad experience and still willing to do more for your upcoming visit , therefore we would be more than happy to welcome you back as our VIP repeater guest , accordingly in case of any future booking please make sure to contact us in advance in order to look after your stay with us and to make sure that you can see the improvements we have .Our entire team is looking forward to welcome you back in near future with our slogan “welcome home”
Warm regards,
Tropitel Sahl Hasheesh Team