الفندق جميل وهادي وملتصق ب مول قطر وأحب اشكر موظفين الاستقبال وبالأخص الاستاذ اشرف والأستاذ محمد على حفاوه الاستقبال وجميع الموظفين على حسن التعامل والتعاون وكانت تجربه رائعه وباذن الله نكرر التجربه المزيد
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يعتبر الفندق مناسب جداً للعائلات ويتميز بفخامته ونظافته وهدوئه وبشاشة العاملين فيه، وأهم ميزة وجدتها هي التصاقه بقطر مول ولاتحتاج إلى ركوب السيارة للذهاب للمول. أيضاً المرافق المتوفرة كبركة السباحة والنادي الصحي مميزين وكذلك توفر خدمة الانترنت اللاسلكي بالغرف مجاناً.
Dear ahmad19822019,
Thank you very much for sharing your feedback on TripAdvisor following your stay in our property.
It is very pleasant to read your nice comments about our leisure facilities and the hotel’s quiet and relaxing atmosphere. We appreciate as well your kind comments about the cleanliness and the friendliness of our staff.
I absolutely agree that being connected to Mall of Qatar is indeed a great opportunity for our guest to enjoy the wide range of retails and activities the mall offers.
We are looking forward to welcoming you again at AlRayyan Hotel Doha, Curio Collection by Hilton!
Best regards,
Luca Crocco
General Manager
الفندق راقي الخدمة المقدمة استثنائيه /الاستقبال وتسجيل الدخول ممتاز / تعامل جميع الموظفين ممتاز جداً/ تسجيل الخروج سريع / الخدمات المقدمة من طعام كنوعية وتنوع ممتازه جداً. قريب وملاصق لأكبر مجمع تجاري قطر مول
Dear Happiness40705036024,
Greetings from AlRayyan Hotel Doha, Curio Collection by Hilton.
Thank you very much for sharing your feedback on Tripadvisor following your stay in our property.
I am very happy to read that you had an excellent experience and that you enjoyed the hotel location, the professionalism of our team and the variety of cuisine at the restaurant. We strive to provide our customer with the highest quality all the time.
We are looking forward to welcoming you back.
Warm regards,
Luca Crocco
General Manager
سكنت الفندق من قبل كثير وكان الفندق ممتاز بس اليوم للأسف الزيارة الاخيرة لي و
موظفة الاستقبال كانت سيئة جدا ووقحة وقليلة خبرة وتم مغادرة الفندق واتمنى الادارة تنتقي موظفينها لانه مب معقول يتم توظفين موظفين قليلين خبرة وسيئين
Dear 297faisala,
Thank you very much for sharing your feedback on TripAdvisor following your stay in our property.
I am very sorry to know that you had a bad experience during your stay with us, your feedback is extremely valuable to us as we strive always to deliver an exceptional guest experience. I heard about your disappointment in regards to our receptionist’s behavior and I sincerely apologize for that. Please be assured that we took the necessary actions to prevent such an act to be repeated again in the future.
I trust you will give us the opportunity to deliver a flawless stay with us that matches our luxurious service that we are well known for.
Warm regards,
Luca Crocco
General Manager
فندق رائع نظيف والموظفون خدومين يقع الفندق بجانب قطر مول مجمع تجاري كبير ويضم الفندق كل من بركة سباحة ومطاعم ونادي صحي وكوفي ، لقد استمتعت في هذه الاقامة فعلاً فندق جميل وخصوصاً الغرف مساحة كبيره ومريحه جداً وتصميمها عصري ممتاز
Dear faisalmohamedfala,
Greetings from AlRayyan Hotel Doha, Curio Collection by Hilton.
Thank you very much for sharing your nice feedback with us. I am happy to read that you enjoyed the hotel’s convenient location at Mall of Qatar; it is indeed a great benefit for our guests to enjoy their time with the wide variety of retail shops and entertainment options the mall has to offer.
I appreciate your kind comments about the good organization and the beautiful design of the rooms, the friendliness and warmth welcome you encountered during your stay to our staff. We always strive to deliver a friendly and professional service, and I am pleased to know we met your expectations.
It will be our pleasure to welcome you back again soon.
Best regards,
Luca Crocco
General Manager
واحبب الاقامه في هذا الفتدق اكثر من مره لانه اشعر براحه ولكن ارجو عدم طرق الباب اكثر من مره بهدف التطمن ع الضيف يكفي مره واحد اثناء الاقامه و اتمنى انه يقدم الاكل حار لضيف كيستمتع ولكن بصفه عامه الفتدق ممتاز والموظفين منتازين والاقامه رائعه
Dear Voyage61578525244,
Thank you very much for sharing your feedback with us on TripAdvisor.
I am very pleased to know that you have enjoyed your stay with us.I have noted as well your comments about the the spicy food, your recommendation has been taken into consideration and our culinary team has been informed about this preference.
At the same time, I am sorry to read that you've experienced some issues during your stay. Rest assured that we will take the necessary actions to ensure that your upcoming stays are more enjoyable.
I am looking forward to welcome you back soon.
Kind regards,
Luca Crocco
General Manager
