طاقم الفندق رائع جدا وبشوش وخدوم، الخدمات ممتازة والإستقبال جميل، الإقامة كانت ممتازة جدا وسعيدة، بدء من الإستقبال حتى لحظة المغادرة، وأشكر كل فرد يعمل في هذا الفندق الجميل، وأتمنى لكم التوفيق والتقدم، تحياتي لكم من سلطنة عمان / سالم الغريبي
Dear SalimA1101,
Thank you very much for choosing AlRayyan Hotel Doha, Curio Collection by Hilton for your recent stay in Doha.
I am very happy to read your positive comments about our staff and the cleanliness of our hotel. Our team is always striving to deliver a memorable experience to our guests and I am very pleased to know that we have managed to do so during your stay.
I am looking forward to welcome you back in the nearest future.
Warm Regards,
Luca Crocco
General Manager
الفندق جميل وهادي وملتصق ب مول قطر وأحب اشكر موظفين الاستقبال وبالأخص الاستاذ اشرف والأستاذ محمد على حفاوه الاستقبال وجميع الموظفين على حسن التعامل والتعاون وكانت تجربه رائعه وباذن الله نكرر التجربه
Dear Essaalmas,
Greetings from AlRayyan Hotel Doha, Curio Collection by Hilton. Thank you very much for sharing your feedback with us on TripAdvisor.
It is so fulfilling to read that you had a great experience in our property, and that you have enjoyed the quiet atmosphere and the friendliness of our reception staff particularly Ashraf and Mohammad; we will definitely pass your kind comments to them.
I am happy to hear that you liked our direct connection to Mall of Qatar, it is indeed a great opportunity for our guests to enjoy the wide range of retails the mall offers.
It will be our pleasure to welcome you back again.
Warm regards,
Luca Crocco
General Manager
يعتبر الفندق مناسب جداً للعائلات ويتميز بفخامته ونظافته وهدوئه وبشاشة العاملين فيه، وأهم ميزة وجدتها هي التصاقه بقطر مول ولاتحتاج إلى ركوب السيارة للذهاب للمول. أيضاً المرافق المتوفرة كبركة السباحة والنادي الصحي مميزين وكذلك توفر خدمة الانترنت اللاسلكي بالغرف مجاناً.
Dear ahmad19822019,
Thank you very much for sharing your feedback on TripAdvisor following your stay in our property.
It is very pleasant to read your nice comments about our leisure facilities and the hotel’s quiet and relaxing atmosphere. We appreciate as well your kind comments about the cleanliness and the friendliness of our staff.
I absolutely agree that being connected to Mall of Qatar is indeed a great opportunity for our guest to enjoy the wide range of retails and activities the mall offers.
We are looking forward to welcoming you again at AlRayyan Hotel Doha, Curio Collection by Hilton!
Best regards,
Luca Crocco
General Manager
الفندق راقي الخدمة المقدمة استثنائيه /الاستقبال وتسجيل الدخول ممتاز / تعامل جميع الموظفين ممتاز جداً/ تسجيل الخروج سريع / الخدمات المقدمة من طعام كنوعية وتنوع ممتازه جداً. قريب وملاصق لأكبر مجمع تجاري قطر مول
Dear Happiness40705036024,
Greetings from AlRayyan Hotel Doha, Curio Collection by Hilton.
Thank you very much for sharing your feedback on Tripadvisor following your stay in our property.
I am very happy to read that you had an excellent experience and that you enjoyed the hotel location, the professionalism of our team and the variety of cuisine at the restaurant. We strive to provide our customer with the highest quality all the time.
We are looking forward to welcoming you back.
Warm regards,
Luca Crocco
General Manager
سكنت الفندق من قبل كثير وكان الفندق ممتاز بس اليوم للأسف الزيارة الاخيرة لي و
موظفة الاستقبال كانت سيئة جدا ووقحة وقليلة خبرة وتم مغادرة الفندق واتمنى الادارة تنتقي موظفينها لانه مب معقول يتم توظفين موظفين قليلين خبرة وسيئين
Dear 297faisala,
Thank you very much for sharing your feedback on TripAdvisor following your stay in our property.
I am very sorry to know that you had a bad experience during your stay with us, your feedback is extremely valuable to us as we strive always to deliver an exceptional guest experience. I heard about your disappointment in regards to our receptionist’s behavior and I sincerely apologize for that. Please be assured that we took the necessary actions to prevent such an act to be repeated again in the future.
I trust you will give us the opportunity to deliver a flawless stay with us that matches our luxurious service that we are well known for.
Warm regards,
Luca Crocco
General Manager
