الموظفين ممتازين استقبالكم جيد جدا خدمة ممتازة نظافة ممتازة و الغرفة جيدة جدا يبقى ملاحظة واحدة وهي الشرح للعميل عن وضع الغرفة مساحتها وعلى ماذا تطول عند الحج وكذلك كانت جودة الطعام ممتازة والخدمة فوق الممتاز كذلكالمزيد
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LuxuryCollection
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Official Hotel
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فندق راقي مريح جداً منظم وهادئ، الخدمة راقية وكل من عرفنا وتعاملنا معهم على مستوى عالي من الذوق والاحترام والكياسة. الشكر بشكل خاص للآنسة الراقية اللبقة: حبيبة. نشعر ونحن هنا كأننا في بيتنا وبين أهلنا.
مع خالص الشكر والتقدير والاحترام لإدارة الفندق.
Dear Ms. Rouda,
Thank you very much for your nice review.
We are thrilled your time with us was amazing. We endeavor to go beyond and above to ensure our guests have a memorable experience .
I really appreciate your comments about the Team in AlRayyan Hotel Doha in particular Habiba, we will definitely pass on your kind words to her.
Thank you again for such heartfelt feedback, it make us proud and keen to keep the highest customer service standards we are well known for. We look forward to hosting you again soon for another fantastic experience.
With kindest regards,
Luca Crocco
General Manager
فندق جدا حلو وراقي
خدمات جدا ممتازة وخاصة مطعم عندهم اكل وشرفي اكثر من راءع ستاف جدا محترمين وهذا ان يدل علي انه مسولين محترمين
احسنتم واصلو اتمني لكم كل خير احسنتم لكل جدا لذيذ وخدمات راقيه mezzo Restaurant
Dear Mr.Labidi,
Thank you very much for sharing your nice feedback on TripAdvisor.
We are thrilled to hear that you liked the ambiance and the food quality in our restaurant. In Mezzo restaurant we serve varied dishes from the International cuisine and I am happy to read you found the best quality and service.
Your feedback is extremely valuable as we work to exceed our guests' expectations.
I do hope we get to host you again soon.
with kindest regards
Luca Crocco
General Manager
تجديد اللوبي ، اثاث اللوبي غير مناسب ومستهلك ، وانصح بالعمل على تحديث اللوبي بأثاث جديد وفخم يناسب اسم الفندق
وقلة العلامات المرورية المؤدية الى الفندق ، واجهت صعوبة للوصول الى الفندق نظراً لضيق المداخل والشوارع المؤدية اليه
اشكر الاخ محمد من قسم خدمة العملاء على الخدمة الرائعة والتعاون في في الحجز
Dear Mr.Jassim,
Greetings from AlRayyan Hotel Doha, Curio Collection by Hilton.
I would like to thank you for taking the time to share your valuable review following your stay in our property.We appreciate your nice comments about the helpfulness and professionalism of our reservation agent Mohammed. We will definitely pass on your nice comments to him.
I have noted your remarks about the hotel lobby design that need to be renovated.Please rest assured that we will consider your feedback and take the corrective actions to provide our guests with the best customer experience.In regards to our location, kindly find below the link showing the detailed direction to the hotel.
https://waze.com/ul/hths80d2c1
We look forward to welcoming you back in the near future
with kind regards,
Luca Crocco
General Manager
فندق مميز وموظفين ودودين وبالاخص الأستاذ أشرف، ،، الفندق مميز لمن يرغب في قضاء وقت ممتع من حيث التسوق لاتصاله في مجمع قطر مول حيث يوجد به جميع الخدمات من حيث التسوق ودور السينما وأماكن العاب الاطفال حيث يوجد به العاب كيدزماندو والعاب أيضا ولمن يريد الذهاب إلى الأسواق الخارجين والمناطق الأخرى عن طريق المترو(الريل) من خلال المجمع المتصل المحطه المترو والذي يذهب إلى جميع المناطق السياحيه مثل كتارا ولوسيل وسوق واقف ومناطق اخرى
Dear Mr.Essaalma
Greetings from AlRayyan Hotel Doha,Curio Collection by Hilton.
Thank you very much for your nice feedback following your recent stay at our hotel.
I am very pleased to read that you had a great experience with us starting from the warmth and friendliness of our staff especially Ashraf our Front office Supervisor to the excellent shopping experience you had in Mall of Qatar.
Indeed, it is a great opportunity for our guests to enjoy the wide retails and entertainment the mall offers.
Thank you as well for mentioning our strategic location and the new metro station launched recently that will make it easy for our guests to visit the different nice places in Doha.
We look forward to hosting you again
with kind regards,
Luca Crocco
General Manager
كل شيء ممتع من الاستقبال وحتى الوصول والى المغادرة، الاستقبال بشوشين ودائماً مبتسمين ويقدمون المساعده الصغيره والكبيره.
والافطار بالمطعم ممتاز ومتنوع وكل شي متوفر.
الموقع في قطر مول ولديه مدخل للمول مباشرة.
Dear Mr.a87qtr,
Greetings from AlRayyan Hotel Doha,Curio Collection by Hilton.
Thank you very much for taking the time to share with us your valuable feedback.
I appreciate your nice comments about our service and the professionalism of our Team.
I am very pleased to read that you liked our breakfast and that the quality of food met your expectations.Our priority is always to deliver an excellent customer service to our guests.
Thank you again for mentioning our strategic location attached to Mall of Qatar. Indeed it is a big opportunity for our guests to have a wonderful shopping experience and visit the restaurants that provide a wide range of International cuisine.
We are looking forward to welcome you back soon.
Warm regards,
Luca Crocco
General Manager
